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Tier Three Engineer Jobs in Texas (NOW HIRING)

Virtualization Engineer III

TX · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide Tier III engineering support. * Respond to outages, support maintenance windows, COOP exercises, and mission travel. * Develop automation using PowerCLI, PowerShell, Python, or similar ...

VP, Customer Support (US)

Plano, TX · On-site

$133K - $170K/yr

Own the escalation framework and SLAs that govern how tickets move from Tier 1 and Tier 2 into Tier 3 engineering teams in Systems Engineering * Define escalation criteria, handoff documentation ...

Position Summary The Tier 3 Network Engineer will serve as a senior technical resource within our engineering team, responsible for the design, implementation, and advanced troubleshooting of complex ...

Tier 1 (Service Desk), Tier 2 Support and Tier 3 Engineering Staffing & Service delivery * Account-level performance and adherence to ManageIT and AugmentIT agreements * Process, Documentation ...

New

Tier 1 (Service Desk), Tier 2 Support and Tier 3 Engineering Staffing & Service delivery * Account-level performance and adherence to ManageIT and AugmentIT agreements * Process, Documentation ...

New

Technical Account Manager

Plano, TX · On-site

$100K - $120K/yr

Tier 1 (Service Desk), Tier 2 Support and Tier 3 Engineering Staffing & Service delivery * Account-level performance and adherence to ManageIT and AugmentIT agreements * Process, Documentation ...

Showing results 21-40

Tier Three Engineer information

What is the difference between Tier Three Engineer vs Tier Two Engineer?

AspectTier Three EngineerTier Two Engineer
CertificationsAdvanced certifications (e.g., Cisco CCNP, CompTIA Network+)Entry to mid-level certifications (e.g., Cisco CCNA, CompTIA A+)
Work EnvironmentComplex troubleshooting, system design, and advanced supportRoutine maintenance, basic troubleshooting, and user support
Employer & Industry UsageIT service providers, large enterprises, network infrastructureSmall to medium businesses, internal IT teams
Search & Comparison IntentUnderstanding advanced support roles, career progressionBasic support roles, entry-level positions

In summary, a Tier Three Engineer handles more complex issues, requires advanced certifications, and works in larger, more technical environments compared to a Tier Two Engineer, who focuses on routine support and basic troubleshooting.

What is a Tier Three Engineer?

A Tier Three Engineer is a senior technical support professional responsible for resolving complex issues that cannot be handled by lower support levels. They often have advanced knowledge of systems, networks, or software, and may work with specialized tools or certifications to diagnose and fix critical problems. This role typically requires strong problem-solving skills and experience in technical environments.

What cities in Texas are hiring for Tier Three Engineer jobs?

Cities in Texas with the most Tier Three Engineer job openings:

Virtualization Engineer III

IPSecure, Inc.

TX • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Virtualization Engineer III - TS/SCI Clearance Required - JBSA Lackland - San Antonio, TX
Job Description
The Virtualization Engineer III serves as the senior virtualization subject matter expert responsible for the design, implementation, administration, sustainment, and modernization of enterprise virtualization platforms supporting the Department of the Air Force's Defensive Cyberspace Operations (DCO) Weapon Systems. The position ensures highly available, secure, and resilient virtual infrastructure supporting 24x7 cyber operations while maintaining compliance with DoD cybersecurity requirements, RMF, and DISA STIGs.
Job Responsibilities
  • Design, deploy, configure, and maintain enterprise VMware virtualization environments.
  • Administer clusters, resource pools, distributed switches, and virtual networking.
  • Manage virtual machine lifecycle including provisioning, migration, optimization, and decommissioning.
  • Support IaaS and PaaS environments.
  • Recommend architecture improvements that enhance scalability, resiliency, and performance.
  • Maintain highly available virtualization platforms.
  • Perform upgrades, lifecycle management, backup, recovery, replication, disaster recovery validation, and performance monitoring.
  • Support storage integration and capacity optimization.
  • Implement DISA STIG-compliant configurations.
  • Support RMF, A&A, vulnerability remediation, POA&M activities, and audit readiness.
  • Provide Tier III engineering support.
  • Respond to outages, support maintenance windows, COOP exercises, and mission travel.
  • Develop automation using PowerCLI, PowerShell, Python, or similar scripting tools.
  • Support Checklist-as-Code and enterprise modernization initiatives.

Basic Qualifications
Security Clearance: Active TS/SCI
Education: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, or related technical discipline. Equivalent experience may be substituted.
Certification: CASP+, CCNP Security, CCSP, GCIA, GCED, GCIH, or Legacy VMware Certified Professional (VCP)
Experience:
  • Minimum of 8 years of enterprise virtualization engineering experience.
  • Experience supporting VMware enterprise environments and DoD/Federal infrastructure.
  • Experience with VMware vSphere/vCenter, ESXi, HA, DRS, vMotion, SAN/NAS storage, disaster recovery, cloud integration, and performance tuning.

Preferred Qualifications
  • Experience administering Windows and Linux systems supporting Department of the Air Force DCO systems or comparable 24x7 DoD mission environments.
  • Hands-on experience with Active Directory, VMware, Group Policy, enterprise patching, workstation imaging, endpoint management, backup and recovery, and PowerShell or Bash automation.
  • Demonstrated experience implementing DISA STIGs and supporting RMF, A&A, vulnerability remediation, POA&M management, privileged-access reviews, COOP testing, and audit-readiness activities.

Benefits
Medical, Dental, Vision, Unlimited Vacation, Sick Leave, Paid Federal Holidays, Education and Certification Reimbursement Program, 401(k) retirement plan with safe harbor employer match after 3 months, Prepaid Legal Plan and Identity Protection Plan available, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance available.
EEOC Statement
IPSecure does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.