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Tier One Jobs in Georgia (NOW HIRING)

Gotham Greens

Packhouse Production Assistant

Monroe, GA · On-site

$14.75 - $19.25/hr

Tier 1 * Start up and shutdown of Denester, Scales, Tray Sealer, Metal Detector, Check Weigher, and Labeler. * Basic troubleshooting of all unit ops incorporated in the packaging line * Accurate ...

Mapco Express

Store Support Center Agent

Lawrenceville, GA · On-site

$20 - $22/hr

This role handles Tier 1 and select Tier 2 inquiries across three domains: Store Technology (IT), Facility & Maintenance (troubleshooting and dispatch), and Customer/Guest Experience (CCT). The Agent ...

MAPCO Express

Store Support Center Agent

Lawrenceville, GA · On-site

$20 - $22/hr

This role handles Tier 1 and select Tier 2 inquiries across three domains: Store Technology (IT), Facility & Maintenance (troubleshooting and dispatch), and Customer/Guest Experience (CCT). The Agent ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

  • Medical

  • Retirement

  • PTO

You will act the human counterpart to MacStadium's new Tier 1 AI agent. The AI handles first-touch responses and the high-volume, low-complexity ticket flow. You own the rest: triage oversight for ...

E Logic

User Support & Training Specialist

Atlanta, GA · On-site

$60K/yr

E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs, and author technical documentation for ...

MRINetwork Jobs

Quality Manager

Helena, GA · On-site

  • Retirement

Quality Manager - Tier-1 Automotive Supplier | Northwestern Georgia Drive Excellence. Build the Future. Lead Quality at a Premier Automotive Manufacturer. Are you a quality leader ready to take the ...

MRINetwork Jobs

Quality Manager

Helena, GA · On-site

  • Retirement

Quality Manager - Tier-1 Automotive Supplier | Northwestern Georgia Drive Excellence. Build the Future. Lead Quality at a Premier Automotive Manufacturer. Are you a quality leader ready to take the ...

MRINetwork Jobs

Quality Manager

Helena, GA · On-site

  • Retirement

Quality Manager - Tier-1 Automotive Supplier | Northwestern Georgia Drive Excellence. Build the Future. Lead Quality at a Premier Automotive Manufacturer. Are you a quality leader ready to take the ...

MRINetwork Jobs

Quality Manager

Helena, GA · On-site

  • Retirement

Quality Manager - Tier-1 Automotive Supplier | Northwestern Georgia Drive Excellence. Build the Future. Lead Quality at a Premier Automotive Manufacturer. Are you a quality leader ready to take the ...

MRINetwork Jobs

Quality Manager

Helena, GA · On-site

  • Retirement

Quality Manager - Tier-1 Automotive Supplier | Northwestern Georgia Drive Excellence. Build the Future. Lead Quality at a Premier Automotive Manufacturer. Are you a quality leader ready to take the ...

MRINetwork Jobs

Quality Manager

Helena, GA · On-site

  • Retirement

Quality Manager - Tier-1 Automotive Supplier | Northwestern Georgia Drive Excellence. Build the Future. Lead Quality at a Premier Automotive Manufacturer. Are you a quality leader ready to take the ...

MRINetwork Jobs

Quality Manager

Helena, GA · On-site

  • Retirement

Quality Manager - Tier-1 Automotive Supplier | Northwestern Georgia Drive Excellence. Build the Future. Lead Quality at a Premier Automotive Manufacturer. Are you a quality leader ready to take the ...

R2 Technologies Corporation

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Responsibilities : • Provide Tier 1 technical support via phone, email, and in-person • Troubleshoot hardware, software, and network issues • Support Windows 10/11 and macOS environments • ...

4pconsultinginc

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer ...

The Structures Company

Avionics Installer I

Savannah, GA · On-site

$25.65/hr

  • Medical

  • Dental

  • Vision

Perks: Bonus potential + Priority as a Tier 1 supplier * Opportunities: Thousands of openings nationwide * Shift: 1st Shift Qualifying Questions: * Are you a U.S. person as defined under ITAR ...

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All JobsTier One JobsTier One Jobs in Georgia

Tier One information

See Georgia salary details

$4

$18

$24

How much do tier one jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for tier one in Georgia is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.91 per hour, depending on experience, location, and employer.

What does a tier one technical support specialist do?

A Tier One technical support specialist is usually the first point of contact for customers experiencing technical issues. Their daily responsibilities include answering phone calls, responding to emails or chat queries, troubleshooting basic problems, and logging incidents in a ticketing system. They often resolve straightforward issues themselves and escalate more complex cases to higher-tier support teams. Effective communication and clear documentation are essential, as Tier One specialists work closely with both customers and internal technical teams to ensure timely solutions.

What are the key skills and qualifications needed to thrive as a tier one technical support specialist?

To thrive as a Tier One Technical Support Specialist, you need a solid understanding of basic IT concepts, troubleshooting skills, and typically a high school diploma or equivalent, with some employers preferring IT certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge bases is essential for daily operations. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues efficiently. These skills ensure prompt and accurate support, leading to higher customer satisfaction and smooth IT operations.

What is a tier one?

Tier One jobs typically refer to entry-level positions within a company's customer support or technical support teams. These roles are responsible for handling the initial contact with customers, addressing basic questions, troubleshooting straightforward issues, and escalating more complex problems to higher support tiers. Tier One employees are often the first point of contact and play a crucial role in ensuring customer satisfaction. They usually follow scripts or guidelines and are trained to resolve common issues efficiently.

What is the difference between Tier One vs Data Analyst?

AspectTier OneData Analyst
Required CredentialsHigh school diploma or equivalent, specialized trainingBachelor's degree in data science, statistics, or related field
Work EnvironmentManufacturing, logistics, or security settingsOffice, corporate, or consulting environments
Employer & Industry UsageGovernment agencies, security firms, manufacturing companiesBusinesses across finance, marketing, healthcare, and tech

While both roles involve operational tasks, Tier One positions typically focus on entry-level operational or security duties, whereas Data Analysts analyze data to inform business decisions. The key difference lies in the skill set and industry focus, with Data Analysts requiring more specialized education and working primarily in office settings.

What are popular job titles related to Tier One jobs in Georgia?

For Tier One jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Tier One jobs in Georgia look for?

The top searched job categories for Tier One jobs in Georgia are:

Tier One jobs near you
Infographic showing various Tier One job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,194 per year, or $18.8 per hour.

Packhouse Production Assistant

Gotham Greens

Monroe, GA • On-site

$14.75 - $19.25/hr

Full-time

Re-posted 6 days ago

Job description

Packhouse Operator (Labeler) and Runner  

Areas of Responsibility: Tier 1  

  • Start up and shutdown of Denester, Scales, Tray Sealer, Metal Detector, Check Weigher, and Labeler. 

  • Basic troubleshooting of all unit ops incorporated in the packaging line 

  • Accurate completion of all Operator GFSI tasks and documentation. 

  • Provides directions to production assistants working on the Multivac line. 

  • Minimize downtime during breakdowns and changeovers. 

  • Track line KPI’s (Startup time, Ramp up time, Quality Rejects, etc.) 

  • Change film, labels, and ribbons. 

  • Stock Raw Materials after shutdown and as needed to complete production. 

  • Basic sanitation tasks, as needed, to keep equipment clean and operational. 

  • Basic troubleshooting of equipment. 

  • Communicate clearly and operate lines with a sense of urgency. 

  • Capable of fulfilling role of a Tier 1 Packer/Sorter. 

  • Additional duties as assigned. 

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