Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global ... Provide Tier 1 and Tier 2 network support by opening, troubleshooting, and resolving customer and ...
Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global ... Provide Tier 1 and Tier 2 network support by opening, troubleshooting, and resolving customer and ...
Tier II Network Technician
El Segundo, CA · On-site
$73K - $132K/yr
Tier 2 Network Technician The Digital Modernization Sector at Leidos has an opening for a Tier II ... Provide support to Tier III network engineers for incident management and projects (site surveys ...
Tier II Network Technician
El Segundo, CA · On-site
$73K - $132K/yr
Tier 2 Network Technician The Digital Modernization Sector at Leidos has an opening for a Tier II ... Provide support to Tier III network engineers for incident management and projects (site surveys ...
Tier II Network Technician
Bay Saint Louis, MS · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
Bay Saint Louis, MS · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
CLEARED Tier 2 Network Engineer with Security Clearance
Manassas, VA · On-site
$125K - $150K/yr
Essential Duties of the CLEARED Tier 2 Network Engineer: * Install, configure, maintain, and ... Provide design recommendations, technical feedback, and support during engineering meetings to ...
CLEARED Tier 2 Network Engineer with Security Clearance
Manassas, VA · On-site
$125K - $150K/yr
Essential Duties of the CLEARED Tier 2 Network Engineer: * Install, configure, maintain, and ... Provide design recommendations, technical feedback, and support during engineering meetings to ...
Tier II Network Technician
Las Cruces, NM · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
Las Cruces, NM · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
Springfield, VA · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
Springfield, VA · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
El Segundo, CA · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
El Segundo, CA · On-site
$73K - $132K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Cytracom is seeking a dedicated Tier 2 Network Engineer in McKinney, Texas. This role involves delivering clear technical support for ControlOne and addressing network-related issues while ...
New
Cytracom is seeking a dedicated Tier 2 Network Engineer in McKinney, Texas. This role involves delivering clear technical support for ControlOne and addressing network-related issues while ...
New
Tier II Network Technician
Chantilly, VA · On-site
$59K - $106K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
Chantilly, VA · On-site
$59K - $106K/yr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...
Tier II Network Technician
El Segundo, CA · On-site
$25 - $32.25/hr
The Tier II Network Field Technician will support the installation and maintenance of the client ... Provide support to Tier III network engineers for incident management and projects (site surveys ...
Tier II Network Technician
El Segundo, CA · On-site
$25 - $32.25/hr
The Tier II Network Field Technician will support the installation and maintenance of the client ... Provide support to Tier III network engineers for incident management and projects (site surveys ...
Tier II Network Technician
Las Cruces, NM · On-site
$73K - $132K/yr
... support to Tier III network engineers for incident management and projects (site surveys, TEMS ... 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs ...
Tier II Network Technician
Las Cruces, NM · On-site
$73K - $132K/yr
... support to Tier III network engineers for incident management and projects (site surveys, TEMS ... 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs ...
Tier II Network Technician
El Segundo, CA · On-site
$25 - $32.25/hr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs) * Perform IOS ...
Quick apply
Tier II Network Technician
El Segundo, CA · On-site
$25 - $32.25/hr
Provide support to Tier III network engineers for incident management and projects (site surveys ... Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs) * Perform IOS ...
Tier II Network Technician
Chantilly, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: • The Tier II network field ... support to Tier III network engineers for incident management and projects (site surveys, TEMS ...
Tier II Network Technician
Chantilly, VA · On-site
$59K - $106K/yr
The job duties of the Tier II Network Technician are as follows: • The Tier II network field ... support to Tier III network engineers for incident management and projects (site surveys, TEMS ...
The Tier 2 Network Administrator supports the Tier 3 Network team by assisting in the maintenance, monitoring, and basic troubleshooting of network systems. This role is responsible for verifying ...
The Tier 2 Network Administrator supports the Tier 3 Network team by assisting in the maintenance, monitoring, and basic troubleshooting of network systems. This role is responsible for verifying ...
... Network Services Risk Management & Compliance Business Continuity & Disaster Recovery Security ... Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to ...
... Network Services Risk Management & Compliance Business Continuity & Disaster Recovery Security ... Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to ...
Tier II Network Technician with Security Clearance
El Segundo, CA · On-site
$25 - $32.25/hr
Tier II Network Technician to support the customer's computer data communications systems, in ... support to Tier III network engineers for incident management and projects (site surveys, TEMS ...
Tier II Network Technician with Security Clearance
El Segundo, CA · On-site
$25 - $32.25/hr
Tier II Network Technician to support the customer's computer data communications systems, in ... support to Tier III network engineers for incident management and projects (site surveys, TEMS ...
We are seeking a Tier 2 Wireless Network Support Engineer to provide day-to-day support and troubleshooting for a Cisco-based wireless environment. This role focuses mainly on Cisco 9800 Wireless LAN ...
We are seeking a Tier 2 Wireless Network Support Engineer to provide day-to-day support and troubleshooting for a Cisco-based wireless environment. This role focuses mainly on Cisco 9800 Wireless LAN ...
Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year ...
Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year ...
Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year ...
Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year ...
Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year ...
Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year ...
Tier 2 Network Support Engineer information
See salary details
$41.5K - $49.8K
5% of jobs
$49.8K - $58K
6% of jobs
$58K - $66.3K
8% of jobs
$72.9K is the 25th percentile. Wages below this are outliers.
$66.3K - $74.6K
6% of jobs
$74.6K - $82.9K
16% of jobs
The median wage is $87.6K / yr.
$82.9K - $91.1K
14% of jobs
$91.1K - $99.4K
12% of jobs
$106.9K is the 75th percentile. Wages above this are outliers.
$99.4K - $107.7K
8% of jobs
$107.7K - $116K
8% of jobs
$116K - $124.2K
5% of jobs
$124.2K - $132.5K
11% of jobs
$41.5K
$92.5K
$132.5K
How much do tier 2 network support engineer jobs pay per year?
As of Sep 11, 2026, the average yearly pay for tier 2 network support engineer in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.
What is the difference between Tier 2 Network Support Engineer vs Network Support Technician?
| Aspect | Tier 2 Network Support Engineer | Network Support Technician |
|---|---|---|
| Certifications | CCNA, CompTIA Network+ often preferred | CompTIA A+, Network+ typically sufficient |
| Work Environment | Advanced troubleshooting, network design, and configuration | Basic troubleshooting, hardware setup, and user support |
| Responsibilities | Diagnosing complex network issues, supporting Tier 1, implementing solutions | Handling routine network problems, installing hardware, assisting users |
The main difference is that Tier 2 Network Support Engineers handle more complex network issues, require advanced certifications, and often work on network configurations. Network Support Technicians focus on routine support and hardware troubleshooting. The Engineer role involves higher technical skills and problem-solving responsibilities.
What cities are hiring for Tier 2 Network Support Engineer jobs?
Cities with the most Tier 2 Network Support Engineer job openings:
What states have the most Tier 2 Network Support Engineer jobs?
States with the most job openings for Tier 2 Network Support Engineer jobs include:
What are popular job titles related to Tier 2 Network Support Engineer jobs?
For Tier 2 Network Support Engineer jobs, the most frequently searched job titles are:
Network Support Engineer
Diamond Bar, CA • Hybrid
Zenlayer
• IT Services • 201 - 500 employees201 - 500 employees
Full-time
Re-posted 8 days ago
Job description
Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer's global network and SDN services, ensuring fast, accurate resolution of customer issues while maintaining high availability across our infrastructure.
This position is based out of our Diamond Bar office and follows a hybrid work schedule.
Duties & Responsibilities:
- Provide Tier 1 and Tier 2 network support by opening, troubleshooting, and resolving customer and internal tickets
- Diagnose and resolve network issues including congestion, routing changes, hardware failures, and vendor related incidents
- Configure, provision, and maintain top-of-rack switches, core Layer 3 switches/routers, and SDN services
- Monitor network infrastructure, respond to alerts, and ensure issues are addressed within defined SLAs
- Maintain the integrity, reliability, and performance of Zenlayer's global network
- Create, update, and improve network support documentation, procedures, and operational processes
- Participate in on call rotations and provide after-hours and weekend support as needed
- Collaborate with internal teams to plan, research, and design resilient network architectures for IT projects
- Track, escalate, and manage incidents to resolution while providing clear and timely communication to customers
Required Qualifications:
- Minimum 3 years of hands-on networking experience
- Current CCNA certification or equivalent practical experience
- Strong understanding of networking fundamentals including TCP/IP, routing, switching, STP, VLAN/VXLAN, and firewalls
- Experience working with Juniper EX, Centec, and Cisco switches
- Background supporting customer environments in a helpdesk or NOC-style support role
- Excellent customer service skills with the ability to communicate technical concepts clearly and professionally
- Exceptional attention to detail, including documentation and written communication
- Ability to troubleshoot complex technical issues under pressure in a fast-paced environment
- Strong multitasking, prioritization, and time-management skills
- Self-motivated, team-oriented, and able to work independently with minimal supervision
- Availability to work nights and weekends as part of on-call rotation
- Working knowledge of Microsoft Office Suite
- Familiarity with SDN technologies (e.g., OpenFlow) is a plus
- Mandarin bilingual proficiency is required
About Zenlayer
Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC "Best Networking Innovation", "Outstanding Cloud, Data Center, or Interconnection Company", and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a "Zenplayer", you'll be joining a community of success-driven team players that share the dream of powering a better-connected world.
About Zenlayer
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Diamond Bar, CA, US
Year founded
2014