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Tier 2 Network Engineer Jobs (NOW HIRING)

Provide support to Tier III network engineers for incident management and projects (site surveys ... Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses ...

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Tier 2 Network Engineer information

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$31K

$109K

$158K

How much do tier 2 network engineer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for tier 2 network engineer in the United States is $109,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $133,500.00 per year, depending on experience, location, and employer.

How does a Tier 2 Network Engineer typically interact with Tier 1 support and other technical teams?

As a Tier 2 Network Engineer, you'll often serve as the escalation point for complex network issues that Tier 1 support cannot resolve. You'll collaborate closely with Tier 1 technicians by reviewing their troubleshooting steps, providing guidance, and sometimes mentoring them on technical concepts. Additionally, you'll coordinate with Tier 3 engineers or specialized teams for highly advanced issues, ensuring smooth communication and efficient problem resolution. This collaborative environment not only sharpens your technical skills but also helps build strong teamwork and communication abilities.

What is a Tier 2 Network Engineer?

A Tier 2 Network Engineer is an IT professional responsible for resolving more complex network issues that are escalated from Tier 1 support. They analyze, troubleshoot, and resolve problems related to network infrastructure, including routers, switches, firewalls, and connectivity issues. Tier 2 engineers often work with monitoring tools, perform configurations, and escalate issues to Tier 3 if necessary. They play a critical role in maintaining network reliability and supporting business operations.

What are the key skills and qualifications needed to thrive as a Tier 2 Network Engineer, and why are they important?

To thrive as a Tier 2 Network Engineer, you need a solid understanding of networking concepts, troubleshooting skills, and experience with protocols such as TCP/IP, often backed by certifications like Cisco CCNA or CompTIA Network+. Familiarity with network monitoring tools, ticketing systems, and hardware configuration is typically required. Strong analytical thinking, effective communication, and the ability to work well under pressure are standout soft skills in this role. These skills ensure prompt and accurate resolution of network issues, maintaining system reliability and minimizing downtime for organizations.

What is the difference between Tier 2 Network Engineer vs Network Support Specialist?

AspectTier 2 Network EngineerNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentNetwork teams, data centers, enterprise networksHelp desks, technical support centers
ResponsibilitiesTroubleshooting complex network issues, configuring network hardware, supporting Tier 1Responding to user issues, basic troubleshooting, ticket resolution

While both roles require similar certifications and work in network environments, Tier 2 Network Engineers handle more complex network problems and configuration tasks, whereas Network Support Specialists focus on user support and basic troubleshooting. The roles often collaborate but differ in technical depth and responsibilities.

More about Tier 2 Network Engineer jobs
What cities are hiring for Tier 2 Network Engineer jobs? Cities with the most Tier 2 Network Engineer job openings:
Infographic showing various Tier 2 Network Engineer job openings in the United States as of May 2026, with employment types broken down into 59% Full Time, 36% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $109,040 per year, or $52.4 per hour.

Network Support Professionals for DC Government Entity

Management Applications, Inc.

Potomac, MD โ€ข On-site

Other

Posted 9 hours ago


Job description

Network Support Professionals for DC Government Entity Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking Network Professionals for positions with a DC Government Entity. Please submit a resume and salary requirements to be considered. Applicants with government experience are encouraged to apply

Entity's internal IT staff consists of five (5) members: a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. Newly hired staff will report to the Help Desk Manager on a day-to-day basis. The Help Desk Manager has a supervisory role over desktop support, network operations, and technology training.

Hired staff will work closely with the Help Desk Manager and IT Director to ensure high quality support is provided for the entity's IT services and timely completion of technology projects. IT Environment Cisco ASA Firewall Cisco FirePower IPS Cisco Switching Cisco VLANs Cisco Routing Cisco VPN Fiber Channel Switch SAN Hyper-V Video Conference Bridge Video Conference Endpoint Office 365 Netwrix AlienVault SIEM Active Directory Group Policy DNS DHCP RDP HTTP/S FTP Terminal Services Barracuda Backup Barracuda Web Filter Barracuda Email Filter Deltek CostPoint Sophos Endpoint Protection ESRI ArcGIS SharePoint Windows Server 2012 R2 Windows 7 Windows 10 Office 2013 Office 2016 Scope of Support Services Staff will support entity's existing on-premises infrastructure/personnel components. Support of the infrastructure shall include: a.

Following entity IT Policies and Procedures; b. Development of project /Statements of Work; c. Responding to alert notifications from system monitoring applications; d.

Prepare regular system performance reports and present recommendations for improvement; e. Providing technical support and training to entity employees; f. Provide technical expertise and support for regional IT projects in which entity is involved; g.

Take necessary steps to ensure entity's IT infrastructure is safe from malware and properly maintained and patched; h. Ensure that all entity servers are appropriately backed up and can be restored within agreed upon timeframes; i. Provisioning of new systems as needed or full-system upgrades of existing systems; In order to provide the support detailed above, Contractor will : Open Positions Tier 3 Network Engineer One (1) person on-site full time for Tier 3 level support and project- based work to be performed during entity business hours.

Tier 3 person must have a 4-year degree in Information Technology and be at least CCNA level certified. PMP Certification is also preferred. Tier 3 person must have demonstrated expertise managing Microsoft Hyper-V, Cisco networking infrastructure, and exposure to multiple security platforms.

Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year degree in Information Technology and proven quality support experience. Tier 2 person must have proven experience supporting a Microsoft Windows 7/10 desktop environment along with Microsoft Office 2013/2016.

Additional Positions It is anticipated that additional projects supporting the entity's infrastructure will arise that require specialized technical skills from the following open positions: Oracle Database Administrator; Java Programming; Microsoft SharePoint Administrator; Microsoft SharePoint Developer; Cisco CCNP or equivalent level engineer; Cisco CCNP Wireless or equivalent level engineer; Job Application Instructions To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS

RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.