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Tier 2 Field Technician Jobs (NOW HIRING)

Socket Telecom LLC

Field Technician - Tier II

Saint Louis, MO · On-site

$19.25 - $26.25/hr

Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll ...

Socket Fiber

Field Technician - Tier II

Columbia, MO · On-site

$18.75 - $25.75/hr

Job Type Full-time Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential ...

Socket Telecom LLC

Field Technician - Tier II

Columbia, MO · On-site

$18.75 - $25.75/hr

Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll ...

Socket Fiber

Field Technician - Tier II

Saint Louis, MO · On-site

$19.25 - $26.25/hr

Job Type Full-time Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential ...

Socket Telecom LLC

Field Technician - Tier II

Saint Louis, MO · On-site

$19.25 - $26.25/hr

Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll play a key ...

Socket Telecom LLC

Field Technician - Tier II

Columbia, MO · On-site

$18.75 - $25.75/hr

Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll play a key ...

Socket Telecom LLC

Field Technician - Tier II

Webb City, MO · On-site

$16.50 - $22.50/hr

Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll ...

Socket Telecom LLC

Field Technician - Tier II

Webb City, MO · On-site

$16.50 - $22.50/hr

Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You'll play a key ...

Socket Fiber

Field Technician - Tier II

Webb City, MO · On-site

$16.50 - $22.50/hr

Job Type Full-time Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential ...

Socket Fiber

Field Technician - Tier II

Warrensburg, MO · On-site

$18.25 - $25/hr

Job Type Full-time Description Socket is seeking a skilled Field Technician- Tier II to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential ...

Proven IT

Tier II Field Engineer

Tinley Park, IL · On-site

$55K - $65K/yr

Serve as an escalation point for Tier I support, mentoring junior technicians and guiding them ... related field-or equivalent work experience. * 2-4 years of experience in an IT support role ...

MainSpring

Tier 2 Field Engineer - MSP

Washington, DC · On-site

$70K - $80K/yr

Tier 2 Field Engineer - MSP - MSP, DC-VA-MD (Metro Area) Job Location : DC Metro Area Type : Fulltime, Mon-Fri Number of Openings : 1 Start Date : Contingent Salary Range : $70,000-$80,000 annually ...

Leidos

Tier 2 Technician

Chantilly, VA · On-site

$73K - $132K/yr

The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices. * Respond to and resolve incident tickets. * Draft and implement standard network ...

Leidos

Tier 2 Technician

Chantilly, VA · On-site

$73K - $132K/yr

The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices. * Respond to and resolve incident tickets. * Draft and implement standard network ...

Leidos

Tier 2 Technician

Cape Canaveral, FL

$73K - $132K/yr

The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices. * Respond to and resolve incident tickets. * Draft and implement standard network ...

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Tier 2 Field Technician information

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How much do tier 2 field technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for tier 2 field technician in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is a Tier 2 Field Technician?

Tier 2 Field Technicians are IT professionals who provide on-site support and troubleshooting for hardware, software, and network issues that cannot be resolved by Tier 1 support. They handle more complex technical problems, perform installations, maintenance, and repairs, and may escalate issues to higher-level engineers if necessary. These technicians often interact directly with clients, ensuring that systems run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a Tier 2 Field Technician?

To thrive as a Tier 2 Field Technician, you need solid troubleshooting abilities, a strong understanding of networking concepts, and relevant technical certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote diagnostic tools, and common hardware/software platforms is typically required. Excellent communication, customer service, and problem-solving skills help you effectively interact with clients and escalate complex issues when necessary. These skills are crucial for efficiently resolving technical problems, maintaining client satisfaction, and supporting seamless IT operations.

What are some of the most common challenges faced by Tier 2 Field Technicians, and how can they be addressed?

Tier 2 Field Technicians often encounter complex technical issues that have already bypassed initial troubleshooting. A common challenge is quickly diagnosing and resolving unfamiliar problems on-site, sometimes under tight time constraints. Effective communication with clients and coordination with Tier 1 support or engineering teams are crucial for success. Staying current with evolving technologies and maintaining strong documentation practices can help technicians address these challenges efficiently and improve overall service quality.
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What job categories do people searching Tier 2 Field Technician jobs look for?

The top searched job categories for Tier 2 Field Technician jobs are:

Tier 2 Field Technician jobs near you
Infographic showing various Tier 2 Field Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.

Field Technician II

Computer Technology Management Services LLC (dba CTMS)

Akron, OH • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

At CTMS, we understand that it's not just about the technology, it's about the people behind it. Our commitment to exceptional customer service sets us apart from the rest. We believe in fostering a supportive and collaborative environment where your skills and ideas are valued.
Job description
The Field Technician II is responsible for onsite support for our clients including servers, desktops, laptops, network components and software. If you don't want to be stuck behind a desk this is the position for you. Field Technician II primary responsibility will be providing level 2 on-site support all our customers.
Job Type: Full-time
Salary: $50,000.00 - $60,000.00 per year
Field Technician II Required Duties and Responsibilities:
Maintain and manage Windows Servers
Support for Microsoft Server products, including Windows Server, Exchange, SQL, RDS
VMWare and VCenter experience and/or certifications is a plus
Configuration and support of server functions including Active Directory, DNS, DHCP, Group Policy and more
Service and support of network components: Internet connectivity, routers, switches, firewalls, and security
Strong working knowledge of configuration and troubleshooting for Unifi, Sonicwall, Meraki, Sophos Devices
Configuration and support of Veeam backup services and devices
Experience using Remote Monitoring tools
Support for desktop operating systems, including Windows 7, 8, 10, 11
Hardware installation and troubleshooting
Ability to communicate effectively
Additional Duties and Responsibilities:
Positive attitude
Team player
Ability to manage time efficiently and maintain current and accurate records in ConnectWise ticketing system.
Communicate to clients: Provide detailed ticket notes, ability to explain issues in a way a client can understand
Remain current on IT trends and new technologies

Field Technician II Education, Experience and Skills
Minimum of 2 years’ experience in a sysadmin/Helpdesk role
Strong customer service and communicating effectively
Able to manage incidents involving different technologies and vendors from inception to resolution
Valid Driver's License and reliable vehicle required
Tier 2 Field Technician EDUCATION AND CERTIFICATIONS
Minimum High School Degree/GED
Technical certifications: MS/O365; Network Certification preferred (Network+ or Cisco certification)
Field Technician II Benefits:
401(k) with company match
Dental insurance
Health insurance
Supplemental Health Insurance
Paid time off
Vision insurance
Mileage reimbursed at Federal Guideline level.

Field Technician II​ Experience level:
2 years
Schedule:
8 hour shift
Experience:
Help desk: 1 year (Required)
Desktop support: 1 year (Required)

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