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Field Service Technician Level 2 Jobs (NOW HIRING)

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Field Service Technician Level 2 information

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How much do field service technician level 2 jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for field service technician level 2 in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Field Service Technician Level 2, and how can they be addressed?

Field Service Technician Level 2 professionals often encounter challenges such as troubleshooting complex equipment issues on-site, managing tight schedules, and adapting to different client environments. To address these, it’s helpful to stay updated on the latest technical documentation, communicate proactively with clients and the support team, and develop strong organizational skills to prioritize service calls efficiently. Many companies provide ongoing training and mentorship to help Level 2 technicians handle advanced problems and transition smoothly into higher-level or specialized roles.

How much does a field services technician 2 make at Iron Bow Technologies?

A Level 2 Field Service Technician at Iron Bow Technologies typically earns between $50,000 and $70,000 annually, depending on experience and location. This role often requires technical skills, certifications, and the ability to troubleshoot hardware and network issues in the field.

What is a field service technician II?

A Field Service Technician Level 2 is a skilled technician responsible for installing, maintaining, and repairing equipment or systems in the field. They typically have more experience and technical knowledge than Level 1 technicians and may handle complex issues, often requiring certifications or specialized training. They work on-site at customer locations and may troubleshoot using tools and diagnostic software.

What jobs pay 4000 a week without a degree?

A Field Service Technician Level 2 can potentially earn around $4,000 per week with experience, specialized skills, and overtime, especially in industries like telecommunications, HVAC, or industrial equipment maintenance. High-paying roles often require technical training, certifications, and the ability to work independently in the field. Such positions typically involve troubleshooting, repair, and installation tasks in various environments.

What is a Level 2 technician job description?

A Level 2 Field Service Technician is responsible for diagnosing, repairing, and maintaining equipment or systems in the field, often handling more complex issues than Level 1 technicians. They typically have advanced technical skills, may use specialized tools, and often work independently or with minimal supervision to ensure customer satisfaction and system uptime.

What are Field Service Technician Level 2?

A Field Service Technician Level 2 is a skilled professional responsible for installing, maintaining, and repairing equipment or systems at customer sites. They typically handle more complex tasks than entry-level technicians, including troubleshooting advanced issues and providing technical support. Field Service Technician Level 2 professionals often work independently, interact directly with customers, and may train or mentor junior technicians. They are expected to have a solid understanding of the equipment and demonstrate strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Field Service Technician Level 2, and why are they important?

To thrive as a Field Service Technician Level 2, you need a solid technical background in equipment installation, troubleshooting, and repair, often supported by an associate degree or relevant certifications such as CompTIA A+ or manufacturer-specific credentials. Familiarity with diagnostic software, remote support tools, and common hand and power tools is typically required. Excellent problem-solving abilities, strong communication, and customer service skills set top performers apart in this role. These competencies are essential for ensuring timely and effective equipment maintenance, minimizing downtime, and maintaining customer satisfaction.

What is the difference between Field Service Technician Level 2 vs Field Service Technician Level 1?

AspectField Service Technician Level 2Field Service Technician Level 1
CertificationsBasic technical certifications, sometimes manufacturer-specificEntry-level certifications or on-the-job training
Work EnvironmentMore complex service calls, troubleshooting, and repairsBasic installations and routine maintenance
ResponsibilitiesDiagnose and repair advanced issues, assist Level 1 techniciansPerform basic repairs and installations under supervision

Field Service Technician Level 2 roles involve handling more complex troubleshooting and repairs, requiring additional certifications and experience. Level 1 technicians focus on basic tasks and routine maintenance. The progression from Level 1 to Level 2 reflects increased technical skills and responsibilities within the same industry and work environment.

More about Field Service Technician Level 2 jobs
What states have the most Field Service Technician Level 2 jobs? States with the most job openings for Field Service Technician Level 2 jobs include:
Infographic showing various Field Service Technician Level 2 job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.
Low Voltage Field Service Technician 2

Low Voltage Field Service Technician 2

K Group Companies

Columbus, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

 
Field Service Technician Level II Overview:
 
We are seeking a dedicated Field Service Technician II to join our team and serve our clients in the Indianapolis, Indiana area!
The Field Service Technician Level II will not only carry out the essential responsibilities expected of a Level 1 installer but will also demonstrate advanced skills, training, certifications, and leadership abilities necessary to lead installation teams effectively. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level. The multifaceted position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction. 
 
Field Service Technician Level II Responsibilities:
 
         Execute all Level I installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service
         Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments
         Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results
         Assume leadership responsibilities by delegating tasks within the team's capabilities, fostering a collaborative environment that encourages growth and productivity
         When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement
         Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution
         Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects
         Purse ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team
         Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards
         Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions
         Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description
 
Field Service Technician Level II Qualifications:
 
         Minimum 2 years with a previous construction trade
         Advance knowledge of electricity (high and/or low voltage)
         Hands-on/field experience from previous work experience
         Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)
         Ability to identify and use common low voltage cabling
         Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing
         Ability to read architectural drawings
         Team management/supervisor experience
         Previous experience completing projects within scope
         Previous experience with service ticketing processes
         Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
         Excellent communication skills
         Must have valid US Driver's license
 
About K Group Companies
 
K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.
 
Why Work Here?
"Great, focused, team environment."
For more than 40 years, K Group Companies has been one of West Michigan's premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.
As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!
Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!
 
Compensation and Benefits
 
         Competitive base salary based on experience
         Bonus and commission programs
         Paid Time Off (PTO)
         Volunteer Paid Time Off (VTO)
         100% employer paid family health insurance premium
         100% employer paid disability insurance
         100% employer paid dental & vision insurance
         401k with Safe Harbor contributions from company annually
         Profit sharing opportunities.
 
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