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Tier 1 Associate Jobs in Indiana (NOW HIRING)

Dekko, Inc.

Maintenance Tech II

Avilla, IN · On-site

Dekko Avila is a full-service tier 1 supplier of injection molded products and value-added ... Control downtime by supporting operations associates of routine preventative maintenance and ...

Dekko, Inc.

Maintenance Tech II

Avilla, IN · On-site

Dekko Avila is a full-service tier 1 supplier of injection molded products and value-added ... Control downtime by supporting operations associates of routine preventative maintenance and ...

Aampower

Controls Technician

Columbus, IN · On-site

$28 - $36.75/hr

As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and ... AAM will not discriminate against any Associate or applicant for employment because of age, race ...

Aampower

Controls & IT College Co-Op

Fort Wayne, IN · On-site

$29.50 - $39/hr

As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and ... AAM will not discriminate against any Associate or applicant for employment because of age, race ...

Autokiniton

Press Operator (3rd Shift)

Auburn, IN · On-site

$23.50/hr

We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural ... Many of our Associates have stayed with us for 25+ years! It takes a good work-life balance to make ...

Autokiniton

Press Operator (3rd Shift)

Auburn, IN · On-site

$23.50/hr

We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural ... Many of our Associates have stayed with us for 25+ years! It takes a good work-life balance to make ...

Autokiniton

Tool and Die Maker Apprentice

Auburn, IN

$25/hr

We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural ... Gain the knowledge and experience of a skilled trades associate in our tool room by going to our ...

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Tier 1 Associate information

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What are popular job titles related to Tier 1 Associate jobs in Indiana? For Tier 1 Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Tier 1 Associate jobs in Indiana look for? The top searched job categories for Tier 1 Associate jobs in Indiana are:
What cities in Indiana are hiring for Tier 1 Associate jobs? Cities in Indiana with the most Tier 1 Associate job openings:
Tier 1 Associate jobs near you
Infographic showing various Tier 1 Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Team Leader

Teijin Automotive Technologies

Huntington, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Teijin Automotive Technologies rating

5.9

Company rating: 5.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Teijin Automotive Technologies is the world leader in the compounding and manufacturing of lightweight composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry leading benefits. Called BENEfits4U, our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.
Job Description
We are seeking a dedicated Bilingual (Spanish) Production Team Leader to join our Huntington, Indiana plant. The ideal candidate will assist the supervisor in directing and coordinating production activities, working personally and through hourly associates to ensure efficient operations.
Essential Duties and Responsibilities
Include the following, with other duties as assigned:
  • Learn, teach, and implement:
  • 5S
  • Help Chain
  • Standardized Work
  • Kaizen
  • Problem Solving
  • Change Over Reduction
  • Lean Material Systems
  • Level Production

Responsibilities:
  • Lead safety efforts in the assigned area.
  • Ensure the health and well-being of associates.
  • Follow all facility safety and environmental requirements.
  • Perform daily audits of PP&E usage.
  • Report unsafe conditions immediately to the Supervisor/Manager or Safety Representative.
  • Review work practices, ensuring operators follow Work Instructions and Standardized Work procedures.
  • Maintain desired Takt rate, assisting operators and identifying problems causing delays.
  • Use the help chain if unable to resolve issues.
  • Monitor hourly count boards to ensure goals are met.
  • Note reasons for any shortfall and implement countermeasures.
  • Support departments with operating materials to ensure uninterrupted task performance.
  • Train and develop associates to perform Standardized Work and meet Takt rates consistently.
  • Perform root cause analysis on quality defects and eliminate problems.
  • Use the help chain if necessary and follow up on corrective actions.
  • Lead and enforce the "first piece quality verification process" as needed.
  • Report major issues, resource or equipment needs, and customer or supplier issues to the Supervisor.
  • Support TS16949 and ISO 14001 initiatives.
  • Participate in process improvement for safety, quality, and environmental objectives.
  • Manage shift startup in assigned areas.
  • Communicate with hourly associates, fostering a team environment.
  • Provide necessary information on internal or external issues.
  • Perform various tasks assigned by the Supervisor and/or Manager.
  • Contact Supervisor and/or Manager for reassignment if the team is out of work.
  • Provide feedback on associates' performance to the Supervisor.
  • Assist the Supervisor in giving corrective action to associates.
  • Review shop floor with the previous shift team leader and ensure any issues are corrected.

Qualifications
  • Minimum 1 year of experience in a manufacturing environment.
  • Experience in compression molding, paint, or parts assembly preferred (depending on the position).
  • Must maintain 3 or fewer attendance points.
  • Must be fluent in both English and Spanish.

Education and Experience
High school diploma or GED desirable
If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, Teijin Automotive Technologies is the place for you!

What Teijin Automotive Technologies employees say

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