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Tier 1 Associate Jobs in Indiana (NOW HIRING)

Automotive Shipping Team Member

New Albany, IN · On-site

$14.75 - $17.75/hr

Description Staff Management | SMX has openings for Shipping Team Members with our premier Tier 1 ... Associate Requirements * HS Diploma or GED * Background Check * Able to Lift 50 pounds * Drug Test

... Associates Travel Job Summary Job Summary TS Tech Americas, Inc. is a leading global automotive tier one supplier with 72 locations in 14 countries. Our commitment to quality has resulted in the ...

Job Summary TS Tech Americas, Inc. is a leading global automotive tier one supplier with 72 ... Treat every associate fairly, equally, with respect and dignity. Support all TS Tech Indiana ...

Lead daily Tier-1 team huddle. * Present daily reports and metrics for the Tier-2 huddle. * Ensure ... associate assessments. * Lead team to achieve identified metrics-On time dispatch, LOT, Load Snap ...

Lead daily Tier-1 team huddle. * Present daily reports and metrics for the Tier-2 huddle. * Ensure ... associate assessments. * Lead team to achieve identified metrics-On time dispatch, LOT, Load Snap ...

Lead daily Tier-1 team huddle. * Present daily reports and metrics for the Tier-2 huddle. * Ensure ... associate assessments. * Lead team to achieve identified metrics-On time dispatch, LOT, Load Snap ...

Lead daily Tier-1 team huddle. * Present daily reports and metrics for the Tier-2 huddle. * Ensure ... associate assessments. * Lead team to achieve identified metrics-On time dispatch, LOT, Load Snap ...

The candidate will also provide tier 1 and 2 technical support for business applications. Essential ... Associate's Degree With at least 6 years' work experience Or High School Diploma With at least 8 ...

Showing results 21-40

Tier 1 Associate information

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What are popular job titles related to Tier 1 Associate jobs in Indiana? For Tier 1 Associate jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Tier 1 Associate jobs? Cities in Indiana with the most Tier 1 Associate job openings:
Infographic showing various Tier 1 Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Automotive Shipping Team Member

Simos

New Albany, IN • On-site

$14.75 - $17.75/hr

Full-time

Medical, Dental

Re-posted 7 days ago


Job description

Description
Staff Management | SMX has openings for Shipping Team Members with our premier Tier 1 automotive supplier in the New Albany, IN Area! This is a temp to hire, full-time, long term position.
Perks & Benefits
  • Climate Controlled Environment
  • Modern, high tech Environment
  • Paid Training
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Medical / Dental Insurance
  • Sign on Bonus (Restrictions Apply)
  • Referral Bonus (Restrictions Apply)
  • Advancement Opportunities
  • $20.00- $21.00/Hour
  • Bonuses are per eligibility requirements

Employment Type & Shifts
  • Temp to Hire
  • Full Time

  • 1st Shift
  • 3rd Shift

Job Responsibilities
  • General tugger operation and maintenance including occasional changing of batteries approximately one time per week.
  • Transportation of containers, skids, and pallets to production and staging areas, which may include off-loading of full totes and return of empty totes.
  • Pull containers and transport on trains.
  • Pick up containers from rollers.
  • Pack parts to customer orders in correct packaging and scan to order and apply label.
  • Stack containers onto skids to be prepared to wrap.
  • Push skids onto wrapper rollers to be wrapped.
  • Stacking parts onto correct dock skid, place cap on skid.
  • Use of computer/scanners to scan and verify orders.
  • Verify each skid by counting boxes.
  • Stage all Material in correct lanes by Order number/Sequence or route.
  • Verify Load, Scan and Transmit data by computer.
  • Unload and sort Customer packaging
  • Remove skid / lids from palletized containers.
  • Remove totes off roller sort and stock according to building in which they are to go.
  • Remove and stack pallets for forklift removal.
  • Stack skids at the end of the process.
  • Remove label from each tote for processing.
  • Remove debris from tote.

  • While performing the duties of this job, the employee is frequently required to walk, lift, push, pull, bend, stand or ride, reach with hands and arms, use fingers to handle or feel and talk or hear.
  • The employee is occasionally required to balance, stoop and kneel.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Memory is a key element to help to achieve the fast pace and effective job duties.
  • Six months to a year fork lift experience preferred but not required.

Associate Requirements
  • HS Diploma or GED
  • Background Check
  • Able to Lift 50 pounds
  • Drug Test
  • Must be at least 18 years old