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Ticketing Jobs in Texas (NOW HIRING)

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

De-escalate challenging situations with patience and empathy, leveraging ticketing system features to track and resolve issues, turning dissatisfied customers into happy ones. * Master Our Product:

AMB Sports & Entertainment

Ticket Attendant

Mercedes, TX

$13.25 - $17/hr

Experience in event ticketing field preferred * Excellent interpersonal skills Qualifications * Able to work outside, ability to stand and (and walk) for extended periods of time * Efficiently ...

Ole Red

Lead Box Office Agent - ACL Live

Austin, TX

As a Box Office Lead, you'll support the delivery of friendly and efficient ticketing experiences for unforgettable performances and historic tours. You'll sell tickets, provide information about ...

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All JobsTicketing JobsTicketing Jobs in Texas

Ticketing information

See Texas salary details

$12

$18

$25

How much do ticketing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketing in Texas is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

How to become a ticketing officer?

To become a ticketing officer, candidates typically need a high school diploma or equivalent and may benefit from customer service experience. Training is often provided on-the-job, and knowledge of ticketing software or systems can be advantageous. Strong communication skills and attention to detail are important for this role.

What are the most commonly searched types of Ticketing jobs in Texas?

The most popular types of Ticketing jobs in Texas are:

What are popular job titles related to Ticketing jobs in Texas?

For Ticketing jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Ticketing jobs in Texas look for?

The top searched job categories for Ticketing jobs in Texas are:

What cities in Texas are hiring for Ticketing jobs?

Cities in Texas with the most Ticketing job openings:

Ticketing jobs near you
Infographic showing various Ticketing job openings in Texas as of August 2026, with employment types broken down into 2% Internship, 79% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,184 per year, or $18.4 per hour.

COTA Fall Internship 2026 Ticketing (Part-Time)

Circuit of The Americas

Del Valle, TX • On-site

$26.75 - $35.50/hr

Part-time, Internship

Re-posted 8 days ago

Job description

COTA Fall Internship 2026 Ticketing (Part-Time)
Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. Opening in 2026, COTA's amusement park, COTALAND, is on over 30-acres featuring two first of their kind Roller Coasters and 30 rides.
Job Description:
  • The Internship program at COTA gives students and those seeking internships the opportunity to learn more about the live events industry. Interns experience a true hands-on work environment while assisting staff members with all aspects and responsibilities that go into producing all types of successful events COTA puts into production.
  • Circuit of the Americas is seeking an enthusiastic, detail-oriented team player that knows how to balance networking and relationship building with the attention to detail that is required for successful execution of events.
  • This will be a paid, in-person internship with compensation.

Departments hiring Fall Interns:
1.Ticketing and Box Office
Requirements
Dates of Internship:
Internships at COTA run in unison as university semesters:
  • Fall Semester (August - November)

Internship Work:
Work is scheduled weekly in coordination as university program requires. COTA requests:
  • Hours/Week: 15 - 20 hrs/week
  • In-person/on-site work at COTA - Circuit of the Americas Campus, Austin, TX

Paid Internships at COTA:
  • COTA partners with several universities throughout the state. We believe there should be opportunity options for individuals who are seeking internships to gain experience and understanding in our industry.
  • Paid Internships are for college students that are looking to learn about COTA and gain work experience but do not have a class that requires an internship. This Internship can last up to a full semester per department.

Requirements
Responsibilities:
  • Assist Ticket Managers with promoter for all concert events including event build and set-up
  • Aid in the processing and fulfilling of season and individual ticket orders
  • Aid in the maintenance of the customer database
  • Work collaboratively with other departments/clients to ensure efficient operations
  • Provide effective customer service
  • Help supervise box office staff for select events
  • Review or perform balancing, depositing and reporting of ticket office receipts, as required
  • Create and distribute ticket office sales reports
  • Perform other duties as assigned

Requirements:
  • Minimum 2-3 days a week in office (15-20hrs/ week.) with a flexible schedule and ability to work weekends/evenings
  • Attention to detail and strong time management skills are a must
  • Ability to thrive in a fast-paced, dynamic environment
  • Positively represent COTA
  • Required Event Dates: Scheduled COTA Events as needed

Physical Demand & Work Environments:
  • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
  • Ability to lift and/ or move up to 25 pounds.
  • Ability to squat, bend, twist, push/pull.
  • Ability to stand/walk for long periods.
  • Specific vision abilities required by this job include close vision and distance vision.
  • Work in extreme environments outdoors throughout the year.
  • The noise level in the work environment is usually moderate but can be loud during events.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
EQUAL EMPLOYMENT OPPORTUNITY:
COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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