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Ticketing Operations Jobs in Texas (NOW HIRING)

Assess and streamline site operational workflows, optimizing local ticketing procedures (e.g., Jira, ServiceNow) and inventory management to improve overall efficiency. AI Process Integration:

Assess and streamline site operational workflows optimizing local ticketing procedures e.g. Jira ServiceNow and inventory management to improve overall efficiency. ● AI Process Integration:

Assess and streamline site operational workflows optimizing local ticketing procedures e.g. Jira ServiceNow and inventory management to improve overall efficiency. ● AI Process Integration:

Assess and streamline site operational workflows optimizing local ticketing procedures e.g. Jira ServiceNow and inventory management to improve overall efficiency. ● AI Process Integration:

Customer Operations FLSA Status: Non-Exempt Job Location: Site Specific Shift: M - F, 8 AM - 5 PM ... Report status through ticketing system, shift reports and email. * Maintain accurate records and ...

Customer Operations FLSA Status: Non-Exempt Job Location: Site Specific Shift: M - F, 8 AM - 5 PM ... Report status through ticketing system, shift reports and email. * Maintain accurate records and ...

Category Tools / Skills- Ticketing & Workflow, ServiceNow, Jira, or equivalent ITSM platforms ... operations, helpdesk operations, or back-office support * Familiarity with SLA-driven ticket ...

Showing results 41-60

Ticketing Operations information

What are some common challenges faced in ticketing operations, and how can they be managed effectively?

Professionals in Ticketing Operations often encounter challenges such as managing high volumes of ticket sales during peak periods, resolving technical issues with ticketing platforms, and ensuring accurate seat allocation. These challenges can be effectively managed through strong organizational skills, proactive communication with other departments (like event management and IT), and staying up-to-date on system updates and best practices. Regular training and clear protocols also help the team quickly address unexpected issues and maintain a seamless customer experience.

What are the key skills and qualifications needed to thrive in ticketing operations, and why are they important?

To thrive in Ticketing Operations, you need strong organizational skills, attention to detail, and experience with ticket sales or box office procedures, often supported by a relevant degree or equivalent experience. Familiarity with ticketing software platforms such as Ticketmaster or Eventbrite, and basic financial transaction systems, is typically required. Excellent customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills ensure efficient event access, accurate record-keeping, and a positive experience for both customers and event organizers.

What is a ticketing operations coordinator?

A ticketing operations coordinator manages the daily processes involved in selling, distributing, and reconciling event tickets. They often work with ticketing software, coordinate with sales teams, and ensure smooth ticketing procedures for events or venues.

What is ticketing operations?

Ticketing Operations refers to the management and coordination of ticket sales and distribution for events, such as concerts, sports games, theater shows, or transportation services. Professionals in this field handle tasks like setting up ticketing systems, managing box office staff, monitoring ticket inventory, ensuring accurate reporting, and providing customer support. Their work ensures a smooth ticket purchasing process and helps maximize event attendance and revenue.
What cities in Texas are hiring for Ticketing Operations jobs? Cities in Texas with the most Ticketing Operations job openings:
Infographic showing various Ticketing Operations job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Ticket Agent-PT- HOB Dallas

Live Nation Entertainment

Dallas, TX • On-site

Other

Re-posted 8 days ago


Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 51 rated entertainment


Job description

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO

  • Cash Handling; Bank Procedures and Check-out Procedures
  • Maintain superior customer service both in person and over the phones
  • Answer phone with prompt and courteous attitude
  • Guest Relations
  • Will Call Window
  • Running Ticket Program on Computer for Sales
  • Processing Opening and Closing Paperwork
  • Knowledge of Talent and Entertainment
  • Have a positive attitude
  • Keep a clean, well-groomed appearance
WHAT THIS PERSON WILL BRING
Required:
  • Working Knowledge of Phone Handling, Cashiering, Customer Service
  • Entry level knowledge of basic computer operation and Point of Sales systems
  • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
  • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
  • Ability to type 30 wpm
  • High School Diploma
Preferred:
  • Previous Ticketing experience
  • Working knowledge of Windows based PC programs
Physical Demands/Working Environment:
  • Working environment is fast-paced
  • Position requires repetitive use of arms for answering busy phones and typing

EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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