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Ticketing Operations Jobs in Texas (NOW HIRING)

PURPOSE The Box Office Supervisor supports the daily operations of the Performing Arts Center (PAC) and the School of Arts, Media, and Communication (SAMC) by managing ticketing operations ...

Job Title: Office Operations Manager Location-Type: Onsite, Austin, Tx Start Date: ASAP (Monday ... Assess and streamline site workflows, optimizing local ticketing procedures and inventory ...

From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ...

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Ticketing Operations information

What are some common challenges faced in ticketing operations, and how can they be managed effectively?

Professionals in Ticketing Operations often encounter challenges such as managing high volumes of ticket sales during peak periods, resolving technical issues with ticketing platforms, and ensuring accurate seat allocation. These challenges can be effectively managed through strong organizational skills, proactive communication with other departments (like event management and IT), and staying up-to-date on system updates and best practices. Regular training and clear protocols also help the team quickly address unexpected issues and maintain a seamless customer experience.

What are the key skills and qualifications needed to thrive in ticketing operations, and why are they important?

To thrive in Ticketing Operations, you need strong organizational skills, attention to detail, and experience with ticket sales or box office procedures, often supported by a relevant degree or equivalent experience. Familiarity with ticketing software platforms such as Ticketmaster or Eventbrite, and basic financial transaction systems, is typically required. Excellent customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills ensure efficient event access, accurate record-keeping, and a positive experience for both customers and event organizers.

What is a ticketing operations coordinator?

A ticketing operations coordinator manages the daily processes involved in selling, distributing, and reconciling event tickets. They often work with ticketing software, coordinate with sales teams, and ensure smooth ticketing procedures for events or venues.

What is ticketing operations?

Ticketing Operations refers to the management and coordination of ticket sales and distribution for events, such as concerts, sports games, theater shows, or transportation services. Professionals in this field handle tasks like setting up ticketing systems, managing box office staff, monitoring ticket inventory, ensuring accurate reporting, and providing customer support. Their work ensures a smooth ticket purchasing process and helps maximize event attendance and revenue.
What cities in Texas are hiring for Ticketing Operations jobs? Cities in Texas with the most Ticketing Operations job openings:
Infographic showing various Ticketing Operations job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Supervisor, Box Office

Tamus

Corpus Christi, TX โ€ข On-site

$43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Job Title

Supervisor, Box Office

Agency

Texas A&M University - Corpus Christi

Department

Performing Arts Center

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC's beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

PURPOSE

The Box Office Supervisor supports the daily operations of the Performing Arts Center (PAC) and the School of Arts, Media, and Communication (SAMC) by managing ticketing operations, coordinating facility scheduling, and supervising Box Office student workers. This position will require evening and weekend hours to support performances and special events.

DESCRIPTION

Functional Area 1: Box Office (50%)

  • Provide exceptional customer service through phone, online, and in-person ticket transactions.

  • Manage ticket sales, including creating, entering, and maintaining events within the ticketing software.

  • Maintain the PAC website by ensuring event information and ticket links are current and accurate.

  • Serve as the primary custodian of cash and ticket revenue in accordance with TAMU-CC policies and procedures.

  • Prepare and submit daily deposit reconciliations with accurate account information.

  • Hire, train, schedule, and supervise Box Office student workers, including verifying timesheets.

  • Maintain ticketing software, point-of-sale systems, and other equipment used for financial transactions.

Functional Area 2: Scheduling (30%)

  • Maintain and update shared calendars for all PAC performance spaces.

  • Coordinate facility scheduling according to institutional priorities.

  • Collaborate with academic departments, campus units, student organizations, and external clients to schedule events.

  • Communicate event requirements to technical, business, marketing, and other support staff, and schedule production meetings as needed.

Functional Area 3: Event Support (20%)

  • Provide operational support for PAC, SAMC, and Institutional Advancement (IA) events as needed, including evenings and weekends.

  • Assist with marketing and promotional activities for events as needed.

  • Perform other duties as assigned.

QUALIFICATIONS

  • High school diploma/GED

  • Five (5) years of related experience

  • Additional education may be considered as a substitution for the minimum requirements.

    • Associate degree and three (3) years of related experience

    • Bachelor's degree and one (1) year of related experience.

  • Excellent written and verbal communication skills.

  • Intermediate proficiency with Microsoft Office applications.

  • Strong customer service, organizational, and multitasking skills.

PREFERRED QUALIFICATIONS

  • Experience with ticketing software and point-of-sale systems.

  • Experience supervising student employees or part-time staff.

  • Experience working in performing arts, higher education, or event management.

SALARY: $43,888/annually, approximately

  • 3,657.34/monthly

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Insurance

  • Medical

    • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

    • Up to 83% of premium covered by the university:

      • Employee and Spouse

      • Employee and Children

      • Employee and Family coverage

  • Dental & Vision

  • Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Work Life Solutions:

  • Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

  • Public Loan Forgiveness

  • Book scholarships

  • 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

  • Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

  • Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

  • 8+ hours of vacation paid time off every month.

  • 8 hours of sick leave time off every month.

  • 8 hours of paid time off for Birthday leave.

  • 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.