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Ticketing Manager Jobs in Springfield, MO (NOW HIRING)

B&B THEATRES GROUP

Bolivar, MO - Theatre Staff (28222)

MO · On-site

$12 - $16.25/hr

Strong organizational and time management abilities. Essential Functions * Greet and assist guests in a professional, friendly, and efficient manner. * Operate point-of-sale systems for ticketing ...

B&B Theatres

Ozark, MO - Theatre Staff (28190)

Ozark, MO · On-site

$11.50 - $15/hr

Strong organizational and time management abilities. Essential Functions * Greet and assist guests in a professional, friendly, and efficient manner. * Operate point-of-sale systems for ticketing ...

B&B Theatres

Bolivar, MO - Theatre Staff (28222)

Bolivar, MO · On-site

$12 - $16.25/hr

Strong organizational and time management abilities. Essential Functions * Greet and assist guests in a professional, friendly, and efficient manner. * Operate point-of-sale systems for ticketing ...

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All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Springfield, MO

Ticketing Manager information

See Springfield, MO salary details

$28.6K

$90.9K

$154.3K

How much do ticketing manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for ticketing manager in Springfield, MO is $90,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.
What job categories do people searching Ticketing Manager jobs in Springfield, MO look for? The top searched job categories for Ticketing Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Ticketing Manager jobs? Cities near Springfield, MO with the most Ticketing Manager job openings:
Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $90,929 per year, or $43.7 per hour.

Bolivar, MO - Theatre Staff (28222)

B&B THEATRES GROUP

MO • On-site

$12 - $16.25/hr

Full-time

Re-posted 22 days ago

B&B Theatres rating

5.8

Company rating: 5.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

15th of 42 rated movie theaters

Job description

Our Mission & Core Values:
Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and competency. Each position, however, contributes to the same goal: creating experiences for our guests that are magical, meaningful, and memorable.
Whether you are applying for a position as a frontline employee, a manager, a member of the payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same.
We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests.
Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent our core values: family, fun, innovation, joy, and integrity. Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres.
Please note: Our theatres are open 365 days a year, and holidays are often our busiest times. While we value family time, flexibility in scheduling is important.
JOB OVERVIEW
As a frontliner, Theatre Staff will work behind concession and box office, interacting with guests to make each experience magical and fun. This position requires you to work during the evening, on weekends, and occasionally on holidays.
RESPONSIBILITIES
Job Duties include but are not limited to:
Customer Service
  • Greeting guests upon arrival and making them feel welcome.
  • Maintaining a positive, empathetic, and professional attitude toward guests at all times.
  • Responding promptly to Guest requests.
  • Ensure customer satisfaction and provide professional guest support.
  • Staying current on new releases and upcoming movies.
  • Communicating and coordinating as a team with your fellow colleagues.
  • Completing any other duties as delegated or directed by your supervisor.

Sales
  • Work behind registers managing transactions of guests on ticket sales or redemption of vouchers.
  • Sell concession items to guests.
  • Be knowledgeable of the items offered by the theatre including prices.

Cleaning/Sanitation
  • Obtain a Health Department "Food Handler's Permit" within 30 days of hire if required by individual state law or the local Health Department.
  • Prepare and handle food in accordance with company policy and local health regulations.
  • Maintain clean and tidy workstation, concession, and box office areas at all times.
  • Maintain clean auditoriums, restrooms and any areas as directed by theatre management, including sweep and mop floors, pick up and empty trash in and around the building.
  • Completing any other duties as delegated or directed by your supervisor.

General Qualifications:
  • Must be at least 16 years of age at the time of hire.
  • Demonstrated ability to provide excellent customer service.
  • Positive and enthusiastic attitude.
  • Effective communication and interpersonal skills.
  • Strong organizational and time management abilities.

Essential Functions
  • Greet and assist guests in a professional, friendly, and efficient manner.
  • Operate point-of-sale systems for ticketing, concessions, or merchandise sales.
  • Prepare and serve concession items, following food safety and quality standards.
  • Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.
  • Monitor auditorium conditions before, during, and after shows to ensure guest safety and comfort.
  • Assist with ushering duties, including ticket scanning, guiding guests to seats, and enforcing theatre policies.
  • Support opening and closing procedures, including restocking, cleaning, and securing cash or supplies.
  • Collaborate with team members to provide excellent guest service and support overall theatre operations.
  • Perform other duties as assigned to maintain efficient and safe operations.

Physical Demands
  • Ability to stand, walk, and sit for extended periods during work shifts.
  • Frequent use of hands and arms to handle concession items, equipment, or tools.
  • Ability to reach, bend, stoop, kneel, or crouch as required to perform job duties.
  • Ability to lift, move, and transport items weighing up to 35 pounds safely.
  • Mental stamina to work in a fast-paced environment while maintaining professionalism and guest focus.
  • Ability to work in varying conditions, including loud auditoriums, dim lighting, and crowded environments.

These essential functions and physical demands are representative of the requirements necessary to perform this role. Employees must be able to carry out these functions with or without reasonable accommodation.

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