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Ticket Support Jobs in Arizona (NOW HIRING)

Technical Support Engineer - North America Reports to: Team Leader Technical Support - North ... Utilize OmniTracker ticket system to manage tickets and lead internal and external ticket meetings.

IT Support Specialist

Phoenix, AZ · On-site

$52 - $70/hr

Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...

Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...

Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...

IT Support Specialist

Phoenix, AZ · On-site

$23.07 - $34.60/hr

Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...

IT Support Specialist

Phoenix, AZ · On-site

$23.07 - $34.60/hr

Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...

Client Support Specialist

Phoenix, AZ · On-site

$17 - $23/hr

Ticket Management: Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs. * Cross-Functional Collaboration: Coordinate with vendors and internal DEP ...

Ticket Management: Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs. * Cross-Functional Collaboration: Coordinate with vendors and internal DEP ...

Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...

Customer Service & Great Communication Strong phone/chat support, client care, and clear ticket documentation. * Showing up Attitude, need to be responsible, have the commitment! Compensation

Be Seen First

Apply today and join a team that's making a difference behind the scenes -- one solved ticket at a ... support to their families and loved ones. We are passionate about improving the quality of life of ...

Showing results 41-60

Ticket Support information

See Arizona salary details

$11

$23

$39

How much do ticket support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ticket support in Arizona is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a ticket support?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the key skills and qualifications needed to thrive in ticket support, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What are the common challenges faced in a ticket support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in Arizona?

The most popular types of Ticket Support jobs in Arizona are:

What are popular job titles related to Ticket Support jobs in Arizona?

For Ticket Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Ticket Support jobs in Arizona look for?

The top searched job categories for Ticket Support jobs in Arizona are:

Infographic showing various Ticket Support job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $48,515 per year, or $23.3 per hour.

Senior Technical Support & Data Integrity Analyst

10x-Health-System

Scottsdale, AZ • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

10X Health System in Scottsdale, AZ is seeking a Technical Support Senior Analyst to drive the evolution of our wellness platforms. You will own escalated helpdesk ticket management for IT and Customer/Operations, ensuring data integrity and secure, reliable service. The role requires an analytical mindset and collaboration with cross‐functional teams. You will mentor Tier 1 staff, define SLAs, contribute to knowledge bases, and help scale AI‐driven automation to reduce manual work and improve