10X Health System in Scottsdale, AZ is seeking a Technical Support Senior Analyst to drive the ... You will own escalated helpdesk ticket management for IT and Customer/Operations, ensuring data ...
10X Health System in Scottsdale, AZ is seeking a Technical Support Senior Analyst to drive the ... You will own escalated helpdesk ticket management for IT and Customer/Operations, ensuring data ...
Tech Support Engineer
Tempe, AZ · On-site
Technical Support Engineer - North America Reports to: Team Leader Technical Support - North ... Utilize OmniTracker ticket system to manage tickets and lead internal and external ticket meetings.
Tech Support Engineer
Tempe, AZ · On-site
Technical Support Engineer - North America Reports to: Team Leader Technical Support - North ... Utilize OmniTracker ticket system to manage tickets and lead internal and external ticket meetings.
Customer Support Escalations Specialist
Phoenix, AZ · On-site
$60K - $80K/yr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... Just as importantly, you will help the broader org improve and scale: auditing ticket quality ...
Customer Support Escalations Specialist
Phoenix, AZ · On-site
$60K - $80K/yr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... Just as importantly, you will help the broader org improve and scale: auditing ticket quality ...
Customer Support Escalations Specialist
Phoenix, AZ · On-site
$60 - $80/hr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... Just as importantly, you will help the broader org improve and scale: auditing ticket quality ...
Customer Support Escalations Specialist
Phoenix, AZ · On-site
$60 - $80/hr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... Just as importantly, you will help the broader org improve and scale: auditing ticket quality ...
IT Support Specialist
Phoenix, AZ · On-site
$52 - $70/hr
Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...
IT Support Specialist
Phoenix, AZ · On-site
$52 - $70/hr
Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...
PC Support Technician
Tucson, AZ · On-site
Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet ...
PC Support Technician
Tucson, AZ · On-site
Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet ...
Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...
Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...
Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...
Quick apply
Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...
IT Support Specialist
Phoenix, AZ · On-site
$23.07 - $34.60/hr
Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...
IT Support Specialist
Phoenix, AZ · On-site
$23.07 - $34.60/hr
Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...
IT Support Specialist
Phoenix, AZ · On-site
$23.07 - $34.60/hr
Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...
IT Support Specialist
Phoenix, AZ · On-site
$23.07 - $34.60/hr
Meets and maintains adequate KPIs in technical support, ticket quality, and SLAs. Organizational Support * Creates and maintains application and end user documentation following applicable department ...
Client Support Specialist
Phoenix, AZ · On-site
$17 - $23/hr
Ticket Management: Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs. * Cross-Functional Collaboration: Coordinate with vendors and internal DEP ...
Client Support Specialist
Phoenix, AZ · On-site
$17 - $23/hr
Ticket Management: Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs. * Cross-Functional Collaboration: Coordinate with vendors and internal DEP ...
Client Support Specialist
Phoenix, AZ · On-site
$40K/yr
Ticket Management: Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs. * Cross-Functional Collaboration: Coordinate with vendors and internal DEP ...
Quick apply
Client Support Specialist
Phoenix, AZ · On-site
$40K/yr
Ticket Management: Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs. * Cross-Functional Collaboration: Coordinate with vendors and internal DEP ...
Lead, IT Support
Tucson, AZ · On-site
Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...
Lead, IT Support
Tucson, AZ · On-site
Oversee daily IT support ticket queue, ensuring appropriate prioritization, timely resolution and SLA compliance. Assign and redistribute workload among support team members based on skills, capacity ...
Technical Support Specialist
Chandler, AZ · On-site
$23 - $24/hr
Customer Service & Great Communication Strong phone/chat support, client care, and clear ticket documentation. * Showing up Attitude, need to be responsible, have the commitment! Compensation
Technical Support Specialist
Chandler, AZ · On-site
$23 - $24/hr
Customer Service & Great Communication Strong phone/chat support, client care, and clear ticket documentation. * Showing up Attitude, need to be responsible, have the commitment! Compensation
Technical Support Specialist
Phoenix, AZ · On-site
$45K - $50K/yr
Help improve support processes, ticket workflows, documentation, and service delivery practices. * Manage multiple requests and priorities while meeting deadlines and following through on assigned ...
Technical Support Specialist
Phoenix, AZ · On-site
$45K - $50K/yr
Help improve support processes, ticket workflows, documentation, and service delivery practices. * Manage multiple requests and priorities while meeting deadlines and following through on assigned ...
Technical Support Specialist
Phoenix, AZ · Remote
$45K - $55K/yr
Help improve support processes, ticket workflows, documentation, and service delivery practices. * Manage multiple requests and priorities while meeting deadlines and following through on assigned ...
Technical Support Specialist
Phoenix, AZ · Remote
$45K - $55K/yr
Help improve support processes, ticket workflows, documentation, and service delivery practices. * Manage multiple requests and priorities while meeting deadlines and following through on assigned ...
Technical Support Specialist
Phoenix, AZ · On-site
$45K - $55K/yr
Help improve support processes, ticket workflows, documentation, and service delivery practices. * Manage multiple requests and priorities while meeting deadlines and following through on assigned ...
Technical Support Specialist
Phoenix, AZ · On-site
$45K - $55K/yr
Help improve support processes, ticket workflows, documentation, and service delivery practices. * Manage multiple requests and priorities while meeting deadlines and following through on assigned ...
Be Seen First
Client Support Coordinator
Scottsdale, AZ · On-site
$24 - $25/hr
Apply today and join a team that's making a difference behind the scenes -- one solved ticket at a ... support to their families and loved ones. We are passionate about improving the quality of life of ...
Quick apply
Be Seen First
Client Support Coordinator
Scottsdale, AZ · On-site
$24 - $25/hr
Apply today and join a team that's making a difference behind the scenes -- one solved ticket at a ... support to their families and loved ones. We are passionate about improving the quality of life of ...
Data Center Support Technician
Chandler, AZ · On-site
$19 - $21/hr
Administer ticket queues to ensure regular and timely updates through resolution and adherence to ... Perform basic remote hand support duties on behalf of customers * Primary focal point for incident ...
Quick apply
Data Center Support Technician
Chandler, AZ · On-site
$19 - $21/hr
Administer ticket queues to ensure regular and timely updates through resolution and adherence to ... Perform basic remote hand support duties on behalf of customers * Primary focal point for incident ...
Administer ticket queues to ensure regular and timely updates through resolution and adherence to ... Perform basic remote hand support duties on behalf of customers * Primary focal point for incident ...
Administer ticket queues to ensure regular and timely updates through resolution and adherence to ... Perform basic remote hand support duties on behalf of customers * Primary focal point for incident ...
Ticket Support information
See Arizona salary details
$11.65 - $14.15
2% of jobs
$14.15 - $16.66
11% of jobs
$18.06 is the 25th percentile. Wages below this are outliers.
$16.66 - $19.16
22% of jobs
The median wage is $21.07 / hr.
$19.16 - $21.67
20% of jobs
$21.67 - $24.17
16% of jobs
$25.36 is the 75th percentile. Wages above this are outliers.
$24.17 - $26.68
9% of jobs
$26.68 - $29.18
8% of jobs
$29.18 - $31.69
5% of jobs
$31.69 - $34.19
4% of jobs
$34.19 - $36.70
1% of jobs
$36.70 - $39.20
1% of jobs
$11
$23
$39
How much do ticket support jobs pay per hour?
What is a ticket support?
A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.
What are the key skills and qualifications needed to thrive in ticket support, and why are they important?
To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.
What are the common challenges faced in a ticket support role and how can I overcome them?
Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.
What are the most commonly searched types of Ticket Support jobs in Arizona?
The most popular types of Ticket Support jobs in Arizona are:
What are popular job titles related to Ticket Support jobs in Arizona?
For Ticket Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Ticket Support jobs in Arizona look for?
The top searched job categories for Ticket Support jobs in Arizona are:

Full-time
This job post has expired 2 days ago. Applications are no longer accepted.
Job description
10X Health System in Scottsdale, AZ is seeking a Technical Support Senior Analyst to drive the evolution of our wellness platforms. You will own escalated helpdesk ticket management for IT and Customer/Operations, ensuring data integrity and secure, reliable service. The role requires an analytical mindset and collaboration with cross‐functional teams. You will mentor Tier 1 staff, define SLAs, contribute to knowledge bases, and help scale AI‐driven automation to reduce manual work and improve