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Ticket Scanner Jobs in Iowa (NOW HIRING)

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Ticket Scanner information

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How much do ticket scanner jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ticket scanner in Iowa is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.25 per hour, depending on experience, location, and employer.

What does a typical shift look like for a ticket scanner at an event venue?

A typical shift for a Ticket Scanner begins before the event as you prepare your scanning equipment and receive briefings from supervisors about special instructions or crowd expectations. Throughout the event, you'll greet guests, scan physical or electronic tickets, resolve minor entry issues, and direct attendees to the correct entrances or seating areas. Collaboration with security personnel and other event staff is common to help maintain crowd flow and safety. Shifts may vary based on event schedules, and the environment can be fast-paced, especially during peak entry times. This role often provides a unique opportunity to interact with a variety of people and gain experience working in dynamic team settings.

What is a ticket scanner?

A Ticket Scanner is responsible for checking and validating tickets at events, venues, or transportation hubs. They use handheld or stationary scanners to verify entry, ensuring that tickets are legitimate and guests meet entry requirements. Additionally, they may assist with directing guests, answering basic questions, and reporting fraudulent or invalid tickets. This role requires attention to detail, customer service skills, and the ability to work efficiently in high-traffic environments.

What are the key skills and qualifications needed to thrive as a ticket scanner, and why are they important?

To thrive as a Ticket Scanner, you need attention to detail, basic technology proficiency, and a high school diploma or equivalent. Familiarity with handheld barcode scanners or mobile ticketing systems is often required, though on-the-job training is common. Strong customer service skills, patience, and effective communication make someone stand out in this role. These skills are essential to ensure smooth event entry, accurately validate tickets, and provide a positive guest experience.

What are popular job titles related to Ticket Scanner jobs in Iowa? For Ticket Scanner jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Ticket Scanner jobs in Iowa look for? The top searched job categories for Ticket Scanner jobs in Iowa are:
Ticket Scanner jobs near you
Infographic showing various Ticket Scanner job openings in Iowa as of August 2026, with employment types broken down into 58% Full Time, 38% Part Time, 3% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $31,567 per year, or $15.2 per hour.

Guest Services Event Staff | Part-Time | Xtream Arena and GreenState Family Fieldhouse

Oak View Group

Coralville, IA • On-site

$12 - $15/hr

Part-time

Retirement

Re-posted 18 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

22nd of 36 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere
This role will pay an hourly rate of $12.00 to $15.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Xtream Arena powered by Mediacom & GreenState Family Fieldhouse serves as a highly accessible and most importantly right sized venue for concerts, family shows, and special events. Xtream Arena & GreenState Family Fieldhouse fulfills a longstanding community and economic development void in Coralville and surrounding areas.
About Xtream Arena powered by Mediacom
The 5,100 fixed seat Xtream Arena (6,600 concert capacity) serves as host home for University of Iowa Volleyball and the Iowa Heartlanders ECHL hockey tenant.
About GreenState Family Fieldhouse
With direct connectivity to the 30,000 sq. ft 5-court fieldhouse, the facility immediately enables this community to become a signature attractor of both amateur and professional sporting events.
Responsibilities
  • Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
  • When gates open, welcome our fans with a great smile and helpful attitude
  • Scan event tickets ensuring that the proper ticket is being used to gain entry
  • Assist fans in locating their ticketed seats
  • Being alert and proactive to potential hazards and reporting incidents when they occur
  • Monitor your assigned area for issues and opportunities to make lasting memories for our fans
  • Respond to all guest concerns/complaints promptly and in a professional manner
  • Assist guests in ADA accessible seating sections
  • Enforce all building policies and procedures to ensure a safe environment for all guests
  • Manage the foot traffic flow of large crowds
  • Check identification of guests to verify age requirements for purchase of alcohol.
  • Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

Qualifications
  • Experience in a hospitality or entertainment environment is preferred
  • You must love working with and helping people.
  • Ability to stand for long periods of time.
  • You must be able to maintain a positive attitude while handling difficult situations.
  • Flexible schedule: Availability to work day, night or weekend availability is needed.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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