Customer Service & Cashier Support
Ed Martin Acura | 3800 E 96th Street Indianapolis, IN 46240
Full-time position | Monday - Friday 9AM - 6PM | Every other Saturday 7AM-2PM
Every employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Our benefits include:
Medical, Dental, Vision Insurance, Company Paid Life Insurance, & 401k w / Company Match!
Paid Vacation
Employee discounts on products & services
Growth opportunities
Health / Wellness
Responsibilities
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customer
Operate switchboard telephone system and answer incoming phones, directing them to the correct department
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Be friendly, professional, courteous and efficient when working with all customers and employees
- Make daily follow up calls to service customers
- Maintain lounge inventory (snacks/beverages, etc)
- Learn Warranty submission as back up to the Warranty Admin.
- Scan documents to Reynolds & Reynolds
- Close Internal Service RO's.
- Other clerical duties as assigned
Qualifications
Previous experience in office administration or other related fields
Ability to prioritize and multitask
Excellent written and verbal communication skills
Attention to detail
Organizational skills
Basic accounting knowledge
Professional personal appearance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.