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Ticket Operations Manager Jobs in Bothell, WA (NOW HIRING)

As You Wish Electric

Electrical Service Manager

Renton, WA · On-site

$120K - $149K/yr

... operations • Drive service strategy focused on achieving and increasing high ticket averages • Balance technical expertise with a sales-driven mindset to promote and sell services and solutions ...

Amazon

Operations Analyst, RI Operations

Seattle, WA · On-site

... ticket queue, and has a passion for accuracy. Key job responsibilities - Process and audit ... and other data management/BI systems About the team Diverse Experiences AWS values diverse ...

Executech

IT Service Director

Seattle, WA · On-site

$90K - $120K/yr

Run a QA program for ticket quality and coaching: audits, calibration, feedback loops, and trend ... Strong operational awareness and comfort with metric-driven management (SLA, CSAT, utilization ...

Swoon Staffing

Technical Operations Analyst

Seattle, WA · On-site

$55/hr

Maintain runbooks, knowledge articles, ticket histories, audit evidence, and process documentation ... Ability to manage multiple time-sensitive tasks while following change controls and escalation ...

E-Solutions

SFCC B.A

Seattle, WA · On-site

Manage and lead the requirements gathering sessions. Ticket Development & Refinement Create and ... Operations Support When applicable, ensure third party information is up-to-date related to ...

Samprasoft

SFCC B.A

Seattle, WA · On-site

Manage and lead the requirements gathering sessions. Ticket Development & Refinement Create and ... Operations Support When applicable, ensure third party information is up-to-date related to ...

Executech

IT Service Director

Seattle, WA · On-site

Run a QA program for ticket quality and coaching: audits, calibration, feedback loops, and trend ... Strong operational awareness and comfort with metric-driven management (SLA, CSAT, utilization ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Bothell, WA

Ticket Operations Manager information

See Bothell, WA salary details

$34.7K

$70.9K

$132.5K

How much do ticket operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for ticket operations manager in Bothell, WA is $70,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $86,600.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Operations Manager jobs in Bothell, WA?

For Ticket Operations Manager jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Bothell, WA look for?

The top searched job categories for Ticket Operations Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Ticket Operations Manager jobs?

Cities near Bothell, WA with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $70,937 per year, or $34.1 per hour.

Electrical Service Manager

Renton, WA • On-site

As You Wish Electric
Construction • 11 - 50 employees
Learn more about As You Wish Electricexternal

$120K - $149K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Lead. Grow. Build Something That Matters.
As You Wish Electric, Plumbing, Heating and Air has served the Greater Seattle area for 20 years. As a trusted leader in residential home services, we're growing and looking for a hands-on Electrical Service Manager to take our Electric service department to the next level.
This role is central to our leadership team by partnering with the General Manager on strategy and sales, and supporting the Install Manager to drive strong execution in the field.
This is a high-impact opportunity for a leader who delivers results, builds teams, and leads from the front.
What You'll Be Doing
This is not a sit-behind-the-desk role. You'll be leading from the front, both in the field and in the office.
Lead & Develop a Strong Team
• Coach and mentor Service Electricians through regular ride-alongs
• Set clear expectations and hold your team accountable
• Help recruit, hire, and develop top talent
• Collaborate with existing leadership to optimize processes, improve service efficiency, and scale performance
Drive Growth & Performance
• Own department performance: revenue, margins, and efficiency
• Responsible for contributing to and executing a revenue plan in service performance, in alignment with an established management team
• Track and improve KPIs like average ticket, conversion rates, and productivity.
• Identify opportunities to grow the business and improve operations
• Drive service strategy focused on achieving and increasing high ticket averages
• Balance technical expertise with a sales-driven mindset to promote and sell services and solutions
• Maintain ownership of HVAC Service team budget, including forecasting, cost control, and profitability
Stay Hands-On in the Field
• Work alongside Service Electricians to coach technical skills and customer interactions
• Ensure quality work and strong customer experience
• Be a resource your team can rely on
Run a Tight Operation
• Manage labor, expenses, and overall department profitability
• Partner with dispatch to optimize scheduling and efficiency
• Oversee payroll, job data, and administrative functions
Deliver Great Customer Experience
• Support Service Electricians in providing top-tier service
• Handle escalated customer issues with professionalism and care
What We Offer:
• Competitive Pay & Bonuses: Total compensation $120,000.00 - $149,000.00
• Perks: Company vehicle for work use + allocated gas amount.
• PTO + 6 paid holidays
• Weekly pay; Every Friday is payday!
• Comprehensive Benefits Package:
• Health insurance with 75% employer-paid premium for employees, 50% for dependents.
• 401(k) matching
• On-going training
Requirements
Your Background
• Experience within the Electric trade (field or leadership)
• Proven experience leading teams and improving performance
• Strong understanding of service operations
• Experience with sales in a service environment
• High business acumen
Ready to Lead From the Front?
If you're the type of leader who takes ownership, develops people, and drives results, we want to talk to you!
Apply today and help us build the future of our service team.
Salary Description
Total Package Compensation from $120,000-$149,000

Apply