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Senior Ticket Operations Jobs in Bothell, WA (NOW HIRING)

Tierpoint

Operations Technician I

Seattle, WA

$19.91 - $29.87/hr

... senior engineers or management when needed. * Proactively manage ticket queue for timely request ... Data Center Operations environment. * Shift Work: * Availability for on-call duties and occasional ...

Tierpoint

Operations Technician I

Seattle, WA · On-site

$19.91 - $29.87/hr

... senior engineers or management when needed. * Proactively manage ticket queue for timely request ... Data Center Operations environment. * Shift Work: * Availability for on-call duties and occasional ...

Nscale

Technology Operations Engineer

Seattle, WA · On-site

$79K - $107K/yr

You'll work closely with the Senior Manager of Internal IT and the broader Enterprise Systems team ... If the same ticket keeps coming in, fix the root cause Endpoint & Device Management * Manage the ...

Boeing

Senior Manager - Mods & BCF

Seattle, WA · On-site

This position also supports BCA as necessary for post ticket airframe MRO work. The successful ... Managing supplier operations activities including new business proposal and change board activities ...

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Senior Ticket Operations information

See Bothell, WA salary details

$43.6K

$110.4K

$178.3K

How much do senior ticket operations jobs pay per year?

As of Jul 14, 2026, the average yearly pay for senior ticket operations in Bothell, WA is $110,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,600.00 and $135,800.00 per year, depending on experience, location, and employer.

What is the difference between Senior Ticket Operations vs Ticketing Coordinator?

AspectSenior Ticket OperationsTicketing Coordinator
CredentialsExperience in ticketing systems, industry certifications often preferredSimilar experience, often entry to mid-level certifications
Work EnvironmentOversees ticketing processes, manages teams, strategic planningHandles ticket sales, customer service, and event setup
Industry UsageUsed in large venues, sports teams, and event organizationsCommon in event venues, theaters, and sports arenas

Senior Ticket Operations roles focus on managing ticketing strategies, overseeing teams, and ensuring smooth operations at a higher level. Ticketing Coordinators handle day-to-day ticket sales, customer interactions, and event setup. While both roles require ticketing system knowledge, Senior Ticket Operations positions involve more leadership and strategic planning, whereas Ticketing Coordinators focus on operational execution.

What are the most commonly searched types of Ticket Operations jobs in Bothell, WA? The most popular types of Ticket Operations jobs in Bothell, WA are:
What job categories do people searching Senior Ticket Operations jobs in Bothell, WA look for? The top searched job categories for Senior Ticket Operations jobs in Bothell, WA are:
Senior Ticket Operations jobs near you
Operations Technician I

Operations Technician I

Tierpoint

Seattle, WA

$19.91 - $29.87/hr

Full-time

Posted 22 days ago

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

148th of 210 rated it services

Job description

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.

General assignments will include, but are not limited to entry-level technical tasks, cabinet prep, inventory handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. We’re looking for someone who takes pride in their work, appearance, and the upkeep of the facility—someone dependable, adaptable, and ready to tackle the ever-changing demands of a 24/7 environment. The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint’s reliability, attention to detail, and commitment to operational excellence.

The shift will be as follows:

  • Sunday - Thursday, 5:45am - 2:15pm

Hardware and Infrastructure Support:

  • Assist in the Installation, configuration, and maintenance of servers, storage devices, and network equipment.
  • Provide remote smart hands support for customer advanced issues/concerns.

Monitoring & Maintenance:

  • Monitor and respond to alerts related to power, cooling, and network performance.
  • Perform regular facility security and operational walk-throughs for issue identification, reporting and documentation. 
  • Follow Method of Procedures (MOP) for equipment & cabling maintenance.

Incident Response & Troubleshooting:

  • Escalate critical incidents to senior engineers or management when needed.
  • Proactively manage ticket queue for timely request response and completion.

Security & Compliance:

  • React to alarms promptly and escalate any urgent or unresolved issues to senior staff.
  • Escort and supervise third-party vendors and visitors when required.
  • Maintain accurate records of equipment changes, incidents, and maintenance activities.
  • Monitor security cameras.
  • Other duties as assigned

  • High School degree or equivalent
  • Adequate professional experience and knowledge to perform Job Responsibilities
  • Excellent verbal, written, and interpersonal skills
  • Ability to prioritize and organize effectively
  • Ability to work on multiple projects simultaneously
  • Ability to work both independently and with others
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
  • Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience

  • Prior experience particularly in the data center industry

 Working Conditions

  • Data Center Operations environment.
  • Shift Work:
    • Availability for on-call duties and occasional shift work, including nights and weekends, as required by the data center’s operational needs.
  • Physical Requirements:
    • Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $19.91 - $29.87

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