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Ticket Counter Assistant Jobs (NOW HIRING)

Menzies Aviation

Passenger Service Agent

Charlotte, NC · On-site

$14.75 - $18.75/hr

What you will be doing * Assist passengers with check-ins, verification, gate information, baggage ... Able to stand for long periods of time at the ticket counter and gate check-in * Must Pass pre ...

Menzies Aviation

Customer Service Agent

Belgrade, MT · On-site

$23.25/hr

... the ticket counter and gates; as well as verifying passenger documentation, assigning seats ... What you will be doing * Assist passengers with check-ins, verification, gate information, baggage ...

Belmont Park

Ticket Seller

San Diego, CA · On-site

Keep counters, merchandise, and displays neat, stocked, and visually appealing * Perform routine ... Remain flexible and assist other departments as needed to support overall park operations * Respond ...

ABM Industries, Inc.

IAD Baggage Handler

Dulles, VA · On-site

$18.13/hr

Carrying or otherwise transporting passenger luggage to and from the outside sidewalk or main entrance of the airport and the inside ticket counter. * Assist in the proper handling of oversized ...

Belmont Park

Ticket Seller

San Diego, CA · On-site

$18/hr

Keep counters, merchandise, and displays neat, stocked, and visually appealing * Perform routine ... Remain flexible and assist other departments as needed to support overall park operations * Respond ...

Menzies Aviation

Passenger Service Agent

Tamuning, GU

$14 - $17.75/hr

... Assist customers with special needs and unaccompanied minors. When operating jet ways, CSSs will ... Must be able to stand for long periods of time at the ticket counter and gate check-in areas.

Menzies Aviation

Passenger Service Agent

North Charleston, SC · On-site

$14.25 - $18.25/hr

... the ticket counter and gates; as well as verifying passenger documentation, assigning seats ... What you will be doing: * Assist passengers with check-ins, verification, gate information, baggage ...

Menzies Aviation

Passenger Service Agent

Charlotte, NC · On-site

$14.75 - $18.75/hr

... the ticket counter and gates; as well as verifying passenger documentation, assigning seats ... What you will be doing * Assist passengers with check-ins, verification, gate information, baggage ...

Menzies Aviation

Passenger Service Agent

GU · On-site

$14 - $17.75/hr

... Assist customers with special needs and unaccompanied minors. When operating jet ways, CSSs will ... Must be able to stand for long periods of time at the ticket counter and gate check-in areas.

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Ticket Counter Assistant information

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How much do ticket counter assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ticket counter assistant in the United States is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are popular job titles related to Ticket Counter Assistant jobs?

For Ticket Counter Assistant jobs, the most frequently searched job titles are:

Infographic showing various Ticket Counter Assistant job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 3% Part Time, 2% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Passenger Service Agent

Charlotte, NC • On-site

Menzies Aviation
Aviation • 10K+ employees
Learn more about Menzies Aviationexternal

$14.75 - $18.75/hr

Full-time

Re-posted 10 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

Job description

Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.
This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
What you will be doing
  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering
  • Host self-service kiosks and verify passengers' documents prior to boarding aircraft,
  • Interpret identification labels along with baggage and cargo routing
  • Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
  • Other responsibilities in the gate area include making announcements, checking baggage, and assigning

Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram
  • Computer skills are required as you will be using computer-based systems to perform some of your primary job
  • Ability to proficiently read, write and speak English, excellent communication skills
  • Must have a positive, can-do, upbeat personality, able to remain calm under pressure.
  • Able to stand for long periods of time at the ticket counter and gate check-in
  • Must Pass pre-employment background check and drug test
  • Able to lift up to 70 Lbs.

Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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