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Ticket Counter Assistant Jobs (NOW HIRING)

Menzies Aviation

Lead Passenger Service Agent

Wichita, KS · On-site

$16.50/hr

... ticket counter and gates, verifying passenger documentation, assigning seats, providing gate ... Verify ticket and seat reservations * Match manifest to on-board count * Assist with various ...

New

Unifi

Prospect Podium Lead - DTW-Delta

Detroit, MI · On-site

Prospect Airport Services is looking for a people-centric leader to assist and oversee the Ticket Counter portion of the Passenger Service operation at Detroit Metropolitan Airport (DTW). This ...

Hyannis Air Service Inc

CSA

East Boston, MA · On-site

$17.50 - $21.75/hr

This position requires direct contact with customers at the ticket counter. Excellent customer ... Provide extra assistance to passengers with special needs * Assist the main Cape Air Reservations ...

Cape Air

Customer Service Agent

East Boston, MA · On-site

$16.75 - $22.50/hr

Customer Service Agent This position requires direct contact with customers at the ticket counter ... Provide extra assistance to passengers with special needs * Assist the main Cape Air Reservations ...

Cape Air

CSA

East Boston, MA · On-site

$16.75 - $22.50/hr

... at the ticket counter. Excellent customer service skills and a positive attitude are required ... Provide extra assistance to passengers with special needs * Assist the main Cape Air Reservations ...

Hyannis Air Service, Inc.

CSA

East Boston, MA · On-site

$17.50 - $21.75/hr

This position requires direct contact with customers at the ticket counter. Excellent customer ... Assist the main Cape Air Reservations Department by handling remote reservations calls, if ...

Menzies Aviation

Customer Service Agent

Belgrade, MT · On-site

$23.25/hr

... the ticket counter and gates; as well as verifying passenger documentation, assigning seats ... What you will be doing * Assist passengers with check-ins, verification, gate information, baggage ...

Menzies Aviation

Customer Service Agent

Belgrade, MT · On-site

$23.25/hr

... the ticket counter and gates; as well as verifying passenger documentation, assigning seats ... What you will be doing * Assist passengers with check-ins, verification, gate information, baggage ...

Menzies Aviation

Passenger Service Agent

Charlotte, NC

$14.75 - $18.75/hr

... the ticket counter and gates; as well as verifying passenger documentation, assigning seats ... What you will be doing * Assist passengers with check-ins, verification, gate information, baggage ...

Menzies Aviation

Passenger Service Agent

Charlotte, NC · On-site

$14.75 - $18.75/hr

... the ticket counter and gates; as well as verifying passenger documentation, assigning seats ... What you will be doing * Assist passengers with check-ins, verification, gate information, baggage ...

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Ticket Counter Assistant information

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How much do ticket counter assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ticket counter assistant in the United States is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are popular job titles related to Ticket Counter Assistant jobs?

For Ticket Counter Assistant jobs, the most frequently searched job titles are:

Infographic showing various Ticket Counter Assistant job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 3% Part Time, 2% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Passenger Service Agent / Part-Time

Austin, TX • On-site

Menzies Aviation
Aviation • 10K+ employees
Learn more about Menzies Aviationexternal

$19/hr

Part-time

Re-posted 5 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

Job description

Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
What you will be doing
  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.
  • Host self-service kiosks and verify passengers' documents prior to boarding aircraft,
  • Interpret identification labels along with baggage and cargo routing tags.
  • Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
  • Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

*Must have a flexible schedule*
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Bilingual English/Spanish is a plus.
  • Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.
  • Ability to proficiently read, write and speak English, excellent communication skills
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
  • Able to stand for long periods of time at the ticket counter and gate check-in areas.
  • Must pass pre-employment drug screen.

Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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