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What is The Irvine Company?

The Irvine Company is a privately held real estate development company based in California. It owns and manages a diverse portfolio of residential, office, retail, and resort properties, primarily in Orange County, San Diego, Los Angeles, Silicon Valley, and Chicago. Known for its master-planned communities and high-quality developments, The Irvine Company has played a significant role in shaping the landscape of Southern California. The company was founded in 1864 and remains a major influence in the real estate industry through its commitment to long-term property management and sustainable development.

What are the key skills and qualifications needed to thrive as a property manager at The Irvine Company?

To thrive as a Property Manager at The Irvine Company, you need strong organizational abilities, financial acumen, and a background in property management, typically supported by a relevant degree or property management certification. Familiarity with property management software (such as Yardi), budgeting tools, and maintenance ticketing systems is essential. Outstanding customer service, communication, and problem-solving skills help you stand out in this role. These skills ensure efficient property operations, high tenant satisfaction, and effective team coordination within a competitive real estate environment.

What opportunities for career advancement are available at The Irvine Company?

The Irvine Company offers a variety of career advancement opportunities across its diverse business units, including residential, office, retail, and resort sectors. Employees are encouraged to pursue internal career paths through ongoing training, mentorship programs, and internal job postings. The company places a strong emphasis on professional development, providing resources such as tuition reimbursement and leadership development workshops. Team members frequently collaborate across departments, which helps expand their skill sets and visibility within the organization, paving the way for promotions and broader responsibilities.
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Infographic showing various The Irvine Company job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Guest Services Associate - Irvine Spectrum - Retail ($20.50)

The Irvine Company

Irvine, CA • On-site

$20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Assist Guests by welcoming them, providing information and directions, and resolving challenges.

  • Operate Attractions by selling tickets, adhering to safety and operating guidelines, and focusing on safety, courtesy, and efficiency.

  • Perform other duties or projects as assigned related to guest service and attractions operation.

Job description

Position Summary:

The Guest Services Associate is responsible to provide world class Guest Service by assisting Guests including: welcoming Guests, providing information and directions, resolving challenges, restaurant reservations, providing wheelchair and stroller loaners, sales of gift cards and Disneyland Resort tickets, special events and community assistance.  

The Irvine Spectrum Center ("ISC"), Associate will also be responsible for Attractions Operation which includes: selling Attractions tickets and operating the Attractions by adhering to Operating Guidelines and focusing on safety, courtesy and efficiency.

Job Duties:
  • Welcome all Guests with a smile.
  • Provide world class Guest Service in person and on the phone.
  • Maintain ongoing knowledge of property and its stores, restaurants, and events.
  • Ensure proper cash handling and gift card procedures are followed.
  • Remain compliant with Operating Guidelines including uniform/grooming standards.
  • Demonstrate exceptional safety standards when driving Guests (FI/ISC) and/or operating Attractions (ISC).
  • Adhere to Operating Guidelines when operating Attractions while focusing on safety, courtesy and efficiency (ISC).
  • Perform other duties or projects as assigned or requested
Minimum Qualifications / Other Expectations:
  • Minimum high school degree or general education diploma (GED).
  • Cash Handling and/or Guest interaction experienced preferred
  • Minimum one-year experience in a customer service role
  • (ISC) Attractions experience preferred
  • CPR (highly desired)
  • Ability to climb ladders and move ramps when operating Attractions (ISC only)

 Compensation:

Start Rate: $20.50/hr

Actuall placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.


About Us:
Irvine Company is a privately held real estate investment company and master-planner committed to creating and sustaining communities that thrive for generations.
Irvine Company is respected for its master planning and environmental stewardship of the Irvine Ranch in Orange County, including diversified operations throughout coastal California. Irvine Company brings to life neighborhoods and sustainable communities with a full range of housing, jobs, retail centers, schools, parks and open space.
We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.
Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.
Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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