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Textline Jobs (NOW HIRING)

Laurel House

Shelter Advocate Full Time M-F

Lansdale, PA · On-site

$21 - $23/hr

Respond to hotline and textline inquiries, offering crisis support, safety planning, and referrals. * Conduct client screenings, intakes, and documentation for shelter admissions. * Assist residents ...

Laurel House

Shelter Advocate Full Time M-F

Lansdale, PA · On-site

$21 - $23/hr

Respond to hotline and textline inquiries, offering crisis support, safety planning, and referrals. * Conduct client screenings, intakes, and documentation for shelter admissions. * Assist residents ...

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$8

$26

$61

How much do textline jobs pay per hour?

As of May 29, 2026, the average hourly pay for textline in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Textline Customer Support Agent, and why are they important?

To thrive as a Textline Customer Support Agent, you need strong written communication skills, problem-solving abilities, and a customer-centric mindset, typically supported by experience in customer service roles. Familiarity with Textline's messaging platform, CRM systems like Salesforce or Zendesk, and ticketing tools is commonly required. Empathy, patience, and the ability to multitask in a fast-paced environment are standout soft skills. These qualities ensure efficient, accurate, and positive customer interactions, which are critical for maintaining satisfaction and loyalty.

How does a support specialist at Textline typically collaborate with other teams to resolve customer issues?

Support specialists at Textline often work closely with engineering, product, and sales teams to address customer inquiries and technical challenges. When complex issues arise, they escalate tickets to the appropriate teams while maintaining clear communication with the customer. Regular cross-functional meetings and shared documentation help streamline collaboration, ensuring timely and effective solutions. This teamwork not only resolves issues efficiently but also contributes to ongoing product improvements based on customer feedback.

What is Textline and what does the company do?

Textline is a business texting platform that enables companies to communicate with customers through SMS and MMS messages. It is commonly used for customer support, sales, and internal communications, allowing teams to manage conversations from a shared dashboard. Textline offers features like automation, analytics, and integrations with popular CRM and helpdesk tools, making it easier for businesses to provide fast and efficient customer service. The platform is designed to help organizations streamline communications and improve customer engagement through text messaging.
What job categories do people searching Textline jobs look for? The top searched job categories for Textline jobs are:
Textline jobs near you
Infographic showing various Textline job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Demand Generation Manager (Digital Marketing)

Demand Generation Manager (Digital Marketing)

Textline

San Francisco, CA

Full-time

Posted 24 days ago

Job description

Company Description

Textline is on a mission to help companies improve their customer experience in less than 160 characters at a time. We are a business texting platform that empowers teams to communicate with customers more personally and more efficiently than phone or email. We help some of the world's leading brands enhance their customer support, sales, and customer success, by increasing customer customer satisfaction and higher revenue.

Our CEO founded 3 unicorn companies (Xoom, Eventbrite, Yammer) prior to starting Textline, and some of our early customers include LiveNation, Ben & Jerry's, and 1-800-GOT-JUNK.

Job Description

1. Own the entire lead funnel from ideation -> launch -> iteration. 
2. Manage all digital marketing initiatives: search, social, email, marketplaces, etc. 
3. Build out digital marketing processes and automations that seamlessly integrates with all customer-facing teams. 
4. Spearhead demand gen creative and copy that intimately speaks to the customer journey by diving into sales/customer success calls and market research. 
5. Develop new demand gen initiatives to continue expanding the customer reach.

Qualifications

- Proven success fulfilling a qualified lead commitment from search, social, email, and other digital sources. 
- Exceptional writing proficiency and crystal clear communication skills (written, verbal, visual).
- Passion for prioritizing the highest initiatives, while injecting the combination of art, science, and empathy into every decision. 
- Deep curiosity for businesses and their goals to be able to provide actionable solutions. 
- The desire to work in a fast paced environment that requires initiative and autonomy, while also providing a nurturing and growth-minded space.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply