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Text Customer Service Jobs in Atlanta, GA (NOW HIRING)

Chubb

Customer Service Representative

Smyrna, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ... You will utilize various communication methods, including phone, email, and text messaging, to ...

CLAYTON EYE CENTER

Customer Service Assistant

Morrow, GA · On-site

$16.50 - $22.50/hr

... text message, website or Solution Reach portal. Perform gap management of assigned provider ... person customer service experience Use best practices for EMR/PM and phone systems Working ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA

$15.75 - $21.25/hr

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ... You will utilize various communication methods, including phone, email, and text messaging, to ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ... You will utilize various communication methods, including phone, email, and text messaging, to ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ... You will utilize various communication methods, including phone, email, and text messaging, to ...

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Showing results 21-40

All JobsText Customer Service JobsText Customer Service Jobs in Atlanta, GA

Text Customer Service information

See Atlanta, GA salary details

$9

$18

$25

How much do text customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for text customer service in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Atlanta, GA?

For Text Customer Service jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Atlanta, GA look for?

The top searched job categories for Text Customer Service jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Text Customer Service jobs?

Cities near Atlanta, GA with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Customer Service Representative

The Weatherspoon Agencies

Johns Creek, GA • On-site, Remote

$62K - $95K/yr

Full-time

Medical

Re-posted 28 days ago

Job description

Job description:
We are seeking driven, coachable individuals to join our growing team as Remote Sales & Enrollment Consultants. In this role, you will work with individuals and families to help them navigate coverage options and enroll in essential benefits - all while working from the comfort of your home.
Whether you're looking for a new career path, more flexibility, or higher income potential, this is a people-first opportunity where your growth is our priority.
What You'll Do:
  • Contact individuals who have requested information
  • Educate clients on available benefit options based on their needs
  • Assist clients in completing applications and enrolling in coverage
  • Follow up with leads via phone, text, or Zoom
  • Participate in ongoing training and team mentorship
  • Track performance metrics and maintain accurate records
What We Offer:
  • Uncapped commission + performance bonuses
  • Daily, weekly, and monthly incentives
  • Flexible scheduling - you choose when you work
  • Remote training & one-on-one coaching
  • Leadership advancement opportunities
  • A fun, fast-paced environment with weekly team recognition
Who We're Looking For:
  • Strong interpersonal and communication skills (verbal & written)
  • Self-motivated with a positive, coachable attitude
  • Goal-oriented with a strong desire to grow personally and professionally
  • Comfortable working independently in a remote setting
  • Computer savvy
  • Must be authorized to work in the U.S. and able to pass a background check
Preferred but not required:
  • Sales, customer service, or call center experience
  • Interest in leadership, training, or team-building
  • Bilingual is a plus
Ready to apply?
We're currently expanding across multiple states and looking for individuals ready to make an impact. Apply today to schedule an introductory interview and learn more.
Job Type: Full-time
Benefits:
  • Flexible schedule
  • Health insurance
  • Work from home
Compensation Package:
  • Bonus opportunities
  • Quarterly bonus

Work Location: Remote

Apply