ZipRecruiter

Log In

1

Text Customer Service Jobs in Alberta (NOW HIRING)

previous page

Showing results 41-60

All JobsText Customer Service JobsText Customer Service Jobs in Alberta

Text Customer Service information

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

How do you become a text customer service agent?

To become a text customer service agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or training in specific tools like live chat software, and the role often involves working flexible hours or shifts.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Alberta?

For Text Customer Service jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Alberta look for?

The top searched job categories for Text Customer Service jobs in Alberta are:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

GYMVMT Front Desk Associate - Edmonton Kensington

Goodlifefitness

Edmonton, AB • On-site

Full-time

Medical, Dental, PTO

Re-posted 6 days ago

Job description

GYMVMT FRONT DESK ASSOCIATE

Hours of Work: Monday-Sunday, varied shifts

About Us

GYMVMT/HER GYMVMT operates fitness facilities across Alberta in Calgary and Edmonton. Together, we are inspiring a new movement by innovating and re-energizing the fitness experience.

As part of our team, you'll have the opportunity to make a real difference in people's lives every day. At the same time, you'll be part of a passionate group of fitness leaders who know what it takes to succeed and continue to shape the future of the fitness industry.

We want YOU to bring your expertise to our growing team. If you have initiative, a positive demeanor, and a winning attitude, and most importantly, want to make a difference in fitness, we want to hear from you!

Why GYMVMT/HER GYMVMT

  • Competitive compensation package
  • Competitive benefits package including health and dental coverage.
  • Access to Employee and Family Assistance Program (EFAP)
  • Vacation and PST (Personal Sick Time)
  • Complimentary gym membership for you and a friend or family member
  • Employee discounts on fitness services
  • Professional development opportunities

Your Talents and Your Attitude

Come and be part of a dynamic community!

You have a mindset that embraces both personal and professional progress and want to be part of a high performing team that values human connections.

You are up for a challenge and have the flexibility and eagerness to thrive in a fast-paced, ever-evolving environment.

You are heavily focused on providing professional and courteous assistance to management, colleagues, members, and visitors.

You have strong organizational skills with an emphasis on reasonable and positive outcomes.

You are a strong listener with the ability to empathize and problem solve while demonstrating diplomacy in all interactions.

You are a high energy, positive team member with a passion for helping others in their health and wellness journey.

You are committed to a culture that celebrates diversity, equity and inclusion and values giving back to the community.

You have a deep desire to be strong for life with an upbeat, positive attitude and an ability to approach people and drive them to become their strongest.

You are results driven with a desire to assist when needed.

You communicate with ease, agility, conciseness, and clarity.

Building relationships is your superpower, collaboration a strength and having initiative a gift!

Muti-tasking is intuitive.

You are self-motivated and can easily adapt to working within a team or independently.

You are consistent and dependable and committed to your schedule.

Social media and technology are second nature.

You have a desire to continually learn and apply new knowledge.

Qualifications & Requirements

  • High school diploma or GED, an asset.
  • Prior related customer service or receptionist experience, an asset.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Experience with administrative and clerical procedures.

Conditions of Employment

Successful applicants must provide proof of qualifications.

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted. No phone calls please.


This job posting is for an existing vacancy.


Diversity and Inclusion

At GYMVMT, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


Recruitment Fraud Alert


Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.


Protect yourself:

GoodLife Fitness, Fit4Less, GYMVMT, canfitpro, and GoodLife Kids Foundationpositions are posted tojobs.goodlifefitness.comand must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN willneverbe sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @gymvmt.com, @canfitpro.com, or @goodlifekids.comemail address.


If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We willneverask you to send this information via email, phone or text.


Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @gymvmt.com, @canfitpro.com, or @goodlifekids.comemail address.


Apply