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Text Chat Jobs in Arizona (NOW HIRING)

AceStack LLC

IVR/Chat Developer (Amelia)

Phoenix, AZ · On-site

$119K - $155K/yr

IVR/Chat Developer (Amelia) Location: San Antonio TX/Plano TX/Phoenix AZ/Tampa FL/Chesapeake VA ... Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations ...

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How much do text chat jobs pay per year?

As of Jul 1, 2026, the average yearly pay for text chat in Arizona is $67,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $77,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

What is a Text Chat job?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the most commonly searched types of Text Chat jobs in Arizona? The most popular types of Text Chat jobs in Arizona are:
What are popular job titles related to Text Chat jobs in Arizona? For Text Chat jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Text Chat jobs in Arizona look for? The top searched job categories for Text Chat jobs in Arizona are:
What cities in Arizona are hiring for Text Chat jobs? Cities in Arizona with the most Text Chat job openings:
Text Chat jobs near you
Infographic showing various Text Chat job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 16% Part Time, and 16% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $67,824 per year, or $32.6 per hour.
IVR/Chat Developer (Amelia)

IVR/Chat Developer (Amelia)

AceStack LLC

Phoenix, AZ • On-site

$119K - $155K/yr

Other

Posted 6 days ago

Key responsibilities

  • Design system prompts and user journeys for IVR and chat solutions.

  • Integrate Amelia with enterprise applications and backend systems.

  • Improve model accuracy through training and tuning of NLP components.

Job description

IVR/Chat Developer (Amelia)

Location: San Antonio TX/Plano TX/Phoenix AZ/Tampa FL/Chesapeake VA/Colorado Springs CO (Onsite)

Full Time Employment

Must Have Technical/Functional Skills

• The candidate should have strong experience working with Amelia (Sound Hound) for Service Desk Automation.

• Should have created Automation solutions using Chat-bots and IVA Bots in Amelia.

• Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like ServiceNow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js.

• Should have good communication skills and should have worked in Onshore - Offshore model

Roles & Responsibilities

• Designing Dialogues: Crafting system prompts and user journeys.

• Training and Tuning: Improving model accuracy (NLP).

• System Integration: Connecting Amelia to enterprise applications.

• Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT

• Voice Bot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.

• NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.

• Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).

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About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

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