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Testing Intern Jobs in Maryland (NOW HIRING)

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product ... Participate in testing and continuous improvement efforts related to support processes, service ...

$22 - $25/hr

In this role, our intern will participate in rotations with focus areas: Customer Support, Product ... Participate in testing and continuous improvement efforts related to support processes, service ...

$21 - $41.50/hr

The SCPM intern will gain hands-on experience with supply chain processes, program support, and ... L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and ...

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Testing Intern information

What is a testing intern?

Testing Interns are entry-level professionals, often students or recent graduates, who assist in software or product testing within a company. Their primary responsibilities include executing test cases, reporting bugs, and documenting results to ensure that software or products meet quality standards. Testing Interns work closely with QA teams and developers, gaining hands-on experience in various testing methodologies, tools, and best practices. This role helps them develop technical skills and an understanding of the software development lifecycle.

What are the typical responsibilities and learning opportunities for a testing intern?

As a Testing Intern, you'll typically assist in executing test cases, documenting defects, and collaborating with developers and senior testers to ensure software quality. You'll gain hands-on experience with various testing tools, learn about test planning, and understand the software development lifecycle. This role offers a valuable chance to develop analytical and problem-solving skills while contributing to real-world projects, and you'll often participate in team meetings and code reviews to deepen your understanding of quality assurance practices.

What are the key skills and qualifications needed to thrive as a testing intern, and why are they important?

To thrive as a Testing Intern, you need a foundational understanding of software testing principles, basic programming knowledge, and attention to detail, typically supported by coursework in computer science or related fields. Familiarity with testing tools such as Selenium, JUnit, or Bugzilla and version control systems like Git is often expected. Strong analytical thinking, effective communication, and a willingness to learn help Testing Interns excel in team environments and adapt to new challenges. These skills and qualities ensure accurate defect identification, efficient collaboration, and valuable contributions to software quality.

What are the most commonly searched types of Testing jobs in Maryland?

The most popular types of Testing jobs in Maryland are:

What cities in Maryland are hiring for Testing Intern jobs?

Cities in Maryland with the most Testing Intern job openings:

Infographic showing various Testing Intern job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Intern, Customer Support and Customer Success

Harris

On-site

$22 - $25/hr

Part-time

Re-posted 8 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

80th of 247 rated software companies


Job description

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .

What your impact will be:

  • Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
  • Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
  • Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
  • Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
  • Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
  • Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
  • Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
  • Participate in functional and technical design sessions.
  • Gather end-user requirements for data pipelines, reporting, and operational improvements.
  • Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.

What we are looking for:

  • Proficient in SQL
  • Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
  • Experience with Python and other programming languages
  • Experience with AWS or Azure cloud-hosted applications
  • Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
  • Experience with version control and functional testing
  • Experience with SQL Server, Postgres and Oracle
  • Experience creating technical documentation
  • Some prior experience with the education sector through internships

What will help you stand out:

  • Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
  • Interest in support operations, incident management, and continuous process improvement
  • Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
  • Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
  • Attention to detail and strong verbal and written communication skills
  • Ability to work collaboratively and independently
  • Pursuing a BA/BS degree in Computer Science or a related field

Pay rate: $22.00 - $25.00 USD per hour


What Harris Computer employees say

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Benefits

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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