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Tessitura Software Jobs (NOW HIRING)

Sfopera

Leadership Gifts Associate

San Francisco, CA · On-site

$76K - $96K/yr

Using Tessitura and Excel (or other software as necessary), tracks progress on key aspects of the department's Leadership-level fundraising initiatives and strategies, including designated fund ...

Sfopera

Leadership Gifts Associate

San Francisco, CA

$76K - $96K/yr

Using Tessitura and Excel (or other software as necessary), tracks progress on key aspects of the department's Leadership-level fundraising initiatives and strategies, including designated fund ...

Seattle Art Museum

Frontline Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Maintain up to date knowledge of Tessitura ticketing and membership software * Be knowledgeable about the museum and able to provide information about current exhibitions, programs, and events

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How much do tessitura software jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tessitura software in the United States is $83,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $94,500.00 per year, depending on experience, location, and employer.

How does a Tessitura Software specialist typically collaborate with other departments in an arts organization?

In a Tessitura Software specialist role, you will frequently collaborate with marketing, box office, fundraising, and IT teams to streamline ticketing, customer relationship management, and data reporting processes. Your expertise helps bridge the gap between technical capabilities and organizational needs, ensuring that each department can leverage Tessitura's features effectively. Regular meetings and cross-departmental projects are common, fostering a dynamic environment where communication and teamwork are essential for delivering seamless patron experiences and achieving organizational goals.

What is Tessitura Software?

Tessitura Software is an integrated customer relationship management (CRM) and ticketing system designed specifically for arts and cultural organizations. It helps manage ticket sales, fundraising, marketing, customer data, and memberships all in one platform. Tessitura enables organizations to create a unified view of their patrons, streamline operations, and enhance audience engagement. Its flexible, cloud-based system is used by theaters, museums, orchestras, and other cultural institutions worldwide.

What is the difference between Tessitura Software vs Ticketing Coordinator?

FeatureTessitura SoftwareTicketing Coordinator
Primary RoleEnterprise ticketing and CRM management for arts organizationsManaging ticket sales and customer service at events
Required SkillsDatabase management, CRM, software proficiencyCustomer service, sales, communication skills
Work EnvironmentArts organizations, theaters, museumsEvent venues, ticketing offices
Common CertificationsNone specific, software training often providedCustomer service or sales certifications optional

While Tessitura Software focuses on enterprise-level ticketing, CRM, and data management for arts organizations, Ticketing Coordinators handle the day-to-day ticket sales and customer interactions at events. Tessitura provides a comprehensive platform for managing large-scale operations, whereas Ticketing Coordinators are more involved in direct customer service and sales activities.

What are the key skills and qualifications needed to thrive as a Tessitura Software specialist?

To thrive as a Tessitura Software Specialist, you need a solid understanding of CRM principles, ticketing operations, and data management, often supported by experience in arts administration or a related field. Familiarity with the Tessitura platform, SQL reporting, and integrated marketing tools is typically required, along with relevant certifications or training. Strong problem-solving, communication, and customer service skills help individuals excel in supporting users and optimizing system functions. These competencies are crucial for ensuring efficient system use, data-driven decision-making, and enhanced patron engagement in arts organizations.
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Tessitura Software jobs near you
Infographic showing various Tessitura Software job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $83,368 per year, or $40.1 per hour.

Community Relations Database Analyst

Isabella Stewart Gardner Museum

Boston, MA • On-site

$25 - $27/hr

Full-time, Temporary

Posted 16 days ago

Job description

Department: Education
Reports to: Director of Public Programs
Classification: Non-exempt, Temporary Position ending on October 1, 2027
Schedule: Full-time, benefits-eligible
Pay Range: $25.00-27.00 per hour
This is an onsite, Boston-based position. Local candidates strongly preferred.
Isabella Stewart Gardner Museum Core Values
Isabella Stewart Gardner so deeply believed that art had the power to change lives that she built a beautiful, personal, and immersive Museum "for the education and enjoyment of the public forever." Today the Isabella Stewart Gardner Museum (ISGM) is a living embodiment of her bold vision; it's a dynamic place where ideas and creativity in all its forms inspire visitors. We strive to tell new stories and challenge assumptions through exhibitions, music, programs, and performances and by engaging the perspectives and collaboration of our communities.
The Isabella Stewart Gardner Museum seeks to connect past with present, develop and sustain mutually beneficial partnerships with local communities and artists, broaden our audiences, and generate opportunities for creativity. We are firmly committed to a welcoming work culture and visitor experience. Our five-year strategic plan outlines the Museum's core values, goals, and initiatives that serve as a renewal of Isabella's promise to serve the public and be a resource for the city.
Position Summary
The Community Relations Database Analyst manages information that supports the Isabella Stewart Gardner Museum's strategic community partnerships and works collaboratively with Museum staff to document and organize the Museum's comprehensive network of partnerships with community organizations in the interest of maintaining long-term, sustainable partnerships throughout the Greater Boston area. This is a temporary, full-time position expected to continue for approximately one year, focused on developing and implementing systems that strengthen the Museum's long-term community engagement efforts.
A priority for this role is documenting relationships that align with the Museum's strategic goals. The Community Relations Database Analyst is responsible for developing and implementing an internal system for documenting relationships between internal and external partnerships in the critical work of outreach, community partnership, and audience development. The Database Analyst is also responsible for ensuring the integrity and accuracy of records within Tessitura, the institution's customer relationship management software (CRM), and shared responsibility for relationships across the institution.
Responsibilities
  • Establish and maintain data standards and quality control practices to ensure the accuracy, consistency, and usability of community partnership information within Tessitura; development, maintenance, and optimization of the community partnership database.
  • Produce and update a wide variety of department reports essential in managing and developing strategic initiatives, informing key relationship stakeholders across departments with the goal of cross-departmental information sharing and key partner relationship development.
  • Deliver database-related projects; such projects may include updating training manual, department training, screening the database regularly for duplicate records, address updating, entry of new contact or biographical information, cleanup of inconsistent or deficient information in various database fields, and other similar projects that serve to improve the information in the database.
  • Work cross-departmentally to identify and maximize the information utilized by all departments related to the Museum's work with community partners.
  • Assist with administrative tasks, internal work orders, scheduling to include usage of Artifax event and resource management software, and other administrative documentation.
  • Performs other duties as assigned by the Director of Public Programs.

Requirements
Required
  • Bachelor's degree or equivalent
  • 3+ years experience in data management, arts, culture or non-profit administration
  • Experience with customer relationship management software (CRM) databases; Tessitura experience required
  • Demonstrated capability with Excel and/or Google Workspace
  • Accuracy, attention to detail, and ability to follow process are essential
  • Excellent interpersonal, oral, and written communication skills; ability to create effective proposals and presentations
  • Good judgment and ability to be discreet and handle confidential information
  • Collaborative work style; ability to work effectively with both internal and external audiences
  • Ability to manage multiple projects and work in a high-demand environment
  • Eagerness to learn, with capability to effectively collaborate and work as part of a team
  • Demonstrated ability to work effectively and respectfully with colleagues, community partners, and audiences from a wide range of backgrounds and lived experiences
  • Legal authorization to work in the United States

Desirable
  • Experience with or willingness to learn SQL
  • Strong understanding of Greater Boston and its diverse arts and culture landscape
  • Prior museum experience a plus

Equal Opportunity Employer
The Museum is committed to affording equal opportunity to qualified individuals regardless of race, color, religion, age (40 or older), disability, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy, childbirth or related conditions, ancestry, or status as a veteran. Consistent with our core values and our founder's legacy, the Museum is dedicated to building a work community that fosters collaboration, excellence, belonging, and a diversity of perspectives and experience.
Request an Accommodation
Applicants with disabilities who are unable to access ISGM's online application system fully may contact us at hr@isgm.org for assistance with a reasonable accommodation.
Salary Description
$25.00 - $27.00 per hour

Apply