ZipRecruiter

Log In

1

Terminal Assistant Jobs in Baltimore, MD (NOW HIRING)

Logistec

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Maintain accurate records of truck arrivals, departures, loads, and other terminal activities. * Monitor and manage paperwork associated with inbound and outbound cargo. * Assist with resolving ...

Logistec

Customer Service Representative

Baltimore, MD

$16 - $21.50/hr

Maintain accurate records of truck arrivals, departures, loads, and other terminal activities. * Monitor and manage paperwork associated with inbound and outbound cargo. * Assist with resolving ...

APS North Terminal Inc

Assistant Supervisor

Dundalk, MD · On-site

$22/hr

AMPORTS is a leading provider of port-based automotive and logistics services supporting customers across the United States. The Finance team supports accurate, timely financial processing and ...

Energy Transfer Equity Lp

Operator Trainee

Baltimore, MD · On-site

$31.70/hr

Travel to various crude facilities with little notice to effectively assist crude terminals across the organization * Take product samples as required and performs/log required Quality Control tests

Howard Community College

Library Assistant

Columbia, MD · On-site

$17/hr

Position Title Library Assistant FLSA Non-Exempt FT/PT Part Time Hours Per Week 9 to 25 as needed ... Strong fine motor skills for operating computer terminals Operational Skills: * Proficient in ...

Howard Community College

Library Assistant

Columbia, MD · On-site

$17/hr

Position Title Library Assistant FLSA Non-Exempt FT/PT Part Time Hours Per Week 9 to 25 as needed ... Strong fine motor skills for operating computer terminals Operational Skills: * Proficient in ...

previous page

Showing results 41-60

All JobsTerminal JobsTerminal Assistant JobsTerminal Assistant Jobs in Baltimore, MD

Terminal Assistant information

See Baltimore, MD salary details

$30.8K

$57.4K

$103.8K

How much do terminal assistant jobs pay per year?

As of Aug 18, 2026, the average yearly pay for terminal assistant in Baltimore, MD is $57,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $68,100.00 per year, depending on experience, location, and employer.

What is a terminal assistant?

Terminal Assistants are professionals who support the operations at transportation terminals, such as airports, bus stations, or seaports. Their duties typically include assisting passengers with check-in and boarding, handling baggage, providing information, and ensuring safety protocols are followed. They help maintain smooth and efficient terminal operations by coordinating with other staff and responding to customer inquiries. Terminal Assistants play a key role in enhancing the customer experience and ensuring the timely movement of people and goods.

What are the typical daily responsibilities of a terminal assistant, and how do they collaborate with other staff members?

As a Terminal Assistant, your daily responsibilities often include coordinating the movement of cargo, assisting with documentation, monitoring safety protocols, and providing support to terminal operations staff. You will regularly interact with truck drivers, warehouse personnel, and terminal supervisors to ensure smooth and efficient operations. Collaboration is key, as you may be required to relay information between different teams, address logistical concerns, and respond promptly to any operational challenges that arise throughout your shift.

What are the key skills and qualifications needed to thrive as a terminal assistant, and why are they important?

To thrive as a Terminal Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or transport operations, often supported by a high school diploma or equivalent. Familiarity with terminal management systems, inventory software, and standard office applications is typically required. Excellent communication, teamwork, and customer service abilities help Terminal Assistants manage workflows and resolve issues efficiently. These skills ensure accurate, safe, and timely handling of goods, contributing to smooth terminal operations.

What is the difference between Terminal Assistant vs Ticket Agent?

AspectTerminal AssistantTicket Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentAirports, train stations, bus terminals, often in busy, fast-paced settingsAirports, train stations, bus terminals; customer service desks
Employer & IndustryTransportation companies, airports, transit authoritiesAirlines, transit agencies, travel companies
Primary ResponsibilitiesAssisting passengers, providing information, managing boarding processesSelling tickets, checking reservations, assisting with travel inquiries

While both Terminal Assistants and Ticket Agents work in transportation hubs, Terminal Assistants focus on passenger assistance and boarding support, whereas Ticket Agents primarily handle ticket sales and reservations. Understanding these differences helps travelers find the right support and job seekers identify suitable roles in the transportation industry.

What are the most commonly searched types of Terminal jobs in Baltimore, MD?

The most popular types of Terminal jobs in Baltimore, MD are:

What are popular job titles related to Terminal Assistant jobs in Baltimore, MD?

For Terminal Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Terminal Assistant jobs in Baltimore, MD look for?

The top searched job categories for Terminal Assistant jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Terminal Assistant jobs?

Cities near Baltimore, MD with the most Terminal Assistant job openings:

Terminal Assistant jobs near you

Customer Service Representative

Logistec

Baltimore, MD • On-site

$16 - $21.50/hr

Full-time

Retirement

Posted 9 days ago

Job description

Overview
We are seeking a dependable and customer-focused Customer Service Representative to support daily operations at our Baltimore terminal. This position serves as a key point of contact for truck drivers, customers, and terminal personnel and is responsible for checking in drivers, verifying paperwork, entering information into the system, and ensuring that transactions are completed accurately and efficiently.
The ideal candidate is organized, professional, comfortable working in a fast-paced terminal environment, and able to communicate effectively with drivers and employees.
Take this opportunity and come do great things with us!
What do you gain from being part of LOGISTEC ?
  • Competitive compensation
  • Benefits and 401K
  • Opportunities for career growth and development.

Responsibilities
What your day looks like as a Customer Service Representative:
  • Greet and check in truck drivers arriving at the terminal in a professional and courteous manner.
  • Verify driver information, appointments, shipping documents, bills of lading, and other required paperwork.
  • Review documentation for completeness and accuracy and identify missing or incorrect information.
  • Enter and update driver, cargo, and transaction information in the appropriate computer systems.
  • Issue instructions, tickets, paperwork, or other documentation needed for drivers to proceed through the terminal.
  • Communicate with terminal operations, dispatchers, customers, and other internal departments to coordinate truck movements and cargo activity.
  • Answer driver and customer questions and provide timely assistance regarding terminal procedures, cargo, appointments, and documentation.
  • Maintain accurate records of truck arrivals, departures, loads, and other terminal activities.
  • Monitor and manage paperwork associated with inbound and outbound cargo.
  • Assist with resolving documentation or check-in issues and escalate problems when necessary.
  • Ensure all transactions and documentation follow company procedures and applicable safety and security requirements.
  • Maintain a clean, organized, and professional customer service area.
  • Perform other duties and responsibilities as assigned.

Qualifications
What we're looking for as a Customer Service Representative:
  • High school diploma or GED preferred.
  • Previous customer service, administrative, logistics, transportation, trucking, terminal, warehouse, or port experience preferred.
  • Strong attention to detail and ability to accurately review documentation.
  • Comfortable working with computers and entering information into databases or operating systems.
  • Strong communication and interpersonal skills.
  • Ability to work effectively with truck drivers, customers, vendors, and terminal employees.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Strong problem-solving and organizational skills.
  • Ability to remain professional and courteous when handling challenging situations.
  • Previous experience in a transportation, logistics, or terminal environment is a plus.

Work Environment
  • Work is performed in a busy terminal environment with frequent interaction with truck drivers and terminal personnel.
  • Position may require extended periods of sitting or standing and frequent computer and phone use.
  • Must be able to work effectively in a fast-paced environment, adapt to changing priorities, and perform repetitive tasks while maintaining a high level of accuracy and attention to detail.
  • May require flexibility to work varying shifts, weekends, or holidays based on terminal operating needs.
  • Must be able to lift up to 30lbs.
  • Must be able to obtain and maintain a valid TWIC (Transportation Worker Identification Credential) and successfully pass a required background check.
  • Must possess and maintain a valid driver's license.

Why Join Logistsec?
At LOGISTEC, we want to be a global multi-purpose terminal operator and logistics service provider, driving solid results through safety, collaboration and excellence.
We pride ourselves on building and sharing our expertise in order to contribute to the success of our customers and our communities. Our people are dedicated to finding solutions that support reliable supply chains and protect our environment and our water resources.
Diversity helps us grow, while inclusion and accessibility move us forward. When everyone is included, without exception, we can achieve great things together. This is why we continue to strengthen our commitment to pay equity, inclusive hiring and development, and creating environments that are accessible to all.
#Logistec_US

Apply