Desktop Support
Rochester, NY · On-site
Maintain platform security and compliance in alignment with agency's cyber security program to ... Use of remote access technologies (VPN, terminal services) * Collaborate with internal and external ...
Desktop Support
Rochester, NY · On-site
Maintain platform security and compliance in alignment with agency's cyber security program to ... Use of remote access technologies (VPN, terminal services) * Collaborate with internal and external ...
Administrative Assistant
North Greece, NY · On-site
$60K/yr
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
Administrative Assistant
North Greece, NY · On-site
$60K/yr
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
Administrative Assistant
Hilton, NY · On-site
$60K/yr
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
Administrative Assistant
Hilton, NY · On-site
$60K/yr
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
Administrative Assistant
Rochester, NY · On-site
$60K/yr
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
Administrative Assistant
Rochester, NY · On-site
$60K/yr
... agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of ... Coordinator of Board of Education financial information, presentations, and reports for Board ...
Terminal Agency Coordinator information
See Rochester, NY salary details
$12.81 - $15.50
5% of jobs
$15.50 - $18.20
18% of jobs
$18.45 is the 25th percentile. Wages below this are outliers.
$18.20 - $20.89
22% of jobs
The median wage is $21.69 / hr.
$20.89 - $23.59
18% of jobs
$26.08 is the 75th percentile. Wages above this are outliers.
$23.59 - $26.28
14% of jobs
$26.28 - $28.98
8% of jobs
$28.98 - $31.67
5% of jobs
$31.67 - $34.37
3% of jobs
$34.37 - $37.06
2% of jobs
$37.06 - $39.76
3% of jobs
$39.76 - $42.46
2% of jobs
$12
$24
$42
How much do terminal agency coordinator jobs pay per hour?
As of May 28, 2026, the average hourly pay for terminal agency coordinator in Rochester, NY is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.02 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Terminal Agency Coordinator, and why are they important?
To thrive as a Terminal Agency Coordinator, you need a thorough understanding of criminal justice systems, data entry, and compliance protocols, often requiring a background in law enforcement or public safety administration. Familiarity with the National Crime Information Center (NCIC) systems, state-level databases, and relevant certifications such as NCIC Terminal Agency Coordinator certification is typically required. Attention to detail, organizational skills, and the ability to communicate effectively with law enforcement personnel are vital soft skills. These competencies ensure the accuracy and security of sensitive data, maintain regulatory compliance, and support efficient information sharing within and across agencies.
How does a Terminal Agency Coordinator typically collaborate with other departments within a transportation or logistics company?
A Terminal Agency Coordinator often serves as a central point of communication between terminal staff, drivers, dispatchers, customer service, and operations managers. They coordinate schedules, manage shipment documentation, and resolve issues to ensure smooth daily operations. Collaboration is key, as they must relay real-time information about freight status, delays, or special requirements to all relevant stakeholders. This cross-functional teamwork helps maintain efficiency and customer satisfaction within the terminal environment.
What is a Terminal Agency Coordinator?
A Terminal Agency Coordinator (TAC) is a designated person responsible for overseeing the use, security, and compliance of criminal justice information systems within an agency, such as the National Crime Information Center (NCIC) or state CJIS systems. The TAC ensures that all users are properly trained, that policies and protocols are followed, and that access to sensitive information is monitored and reported as required. They serve as the primary point of contact between their agency and state or federal entities regarding information system use and audits. Their role is crucial for maintaining the integrity and security of law enforcement data.
What is the difference between Terminal Agency Coordinator vs Terminal Operations Specialist?
| Aspect | Terminal Agency Coordinator | Terminal Operations Specialist |
|---|---|---|
| Credentials | Relevant certifications, possibly including transportation or logistics certifications | Similar certifications, often including safety and logistics credentials |
| Work Environment | Office and terminal settings, coordinating agency activities | Operational sites, overseeing terminal functions |
| Employer & Industry | Transportation companies, ports, logistics firms | Shipping companies, ports, freight carriers |
The Terminal Agency Coordinator and Terminal Operations Specialist roles share similar credentials and work environments within the transportation and logistics industry. While the Coordinator focuses on agency coordination and administrative tasks, the Specialist emphasizes operational oversight. Both roles are essential for smooth terminal operations and are often searched together by industry professionals.
What are popular job titles related to Terminal Agency Coordinator jobs in Rochester, NY? For Terminal Agency Coordinator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Terminal Agency Coordinator jobs in Rochester, NY look for? The top searched job categories for Terminal Agency Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Terminal Agency Coordinator jobs? Cities near Rochester, NY with the most Terminal Agency Coordinator job openings:
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Job description
Technical Support Specialist
The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs.
Tasks include but not limited to:
- Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets)
- Onboarding new staff (equipment deployment)
- Offboarding staff
- Training state staff
- Providing support for issues that need to be escalated and completed in a timely manner
- Utilize PowerShell scripting to maximize productivity of platform management
- Administer corporate mobile device management solution
- Maintain platform security and compliance in alignment with agency's cyber security program to protect data
- Test Group Policies and updates for endpoint OS
- Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components
- Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability
- Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes
- Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination
- Monitor, measure, and test current/new infrastructure products and services
- Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations
- Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation
- Use of remote access technologies (VPN, terminal services)
- Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
About Mindlance
Sourced by ZipRecruiter
Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Union, NJ, US
Year founded
1999