Tenant Manager Jobs in Virginia (NOW HIRING)

General Responsibilities

Responsible for maintaining the physical asset and maximizing the financial returns from the asset in accordance with the owner?s objectives; Work closely with the Regional Manager to complete these tasks; Assist Regional Manager and supervisors with special projects and administrative tasks; Ensure staff compliance with company policies and procedures; Ensure staff performance of duties on a timely basis.

Essential Duties

A. Ensure the physical wellbeing of the property:

1. Supervises maintenance staff, including maintenance supervisor and any contract workers;
2. Supervises scheduling of maintenance work including corrective and preventive maintenance;
3. Establishes rotating schedule of personnel for emergency maintenance;
4. Supervises all vacant apartment make-ready procedures;
5. Makes regular follow-up inspections on maintenance work;
6. Makes regular inspections of grounds, including all common areas;
7. Makes recommendations for physical repairs, replacements and/or improvements.
8. Makes recommendations for supplies, materials and equipment.
9. Recommends expenditures, within budget allocations and solicits bids to purchase;
10. Evaluates maintenance operations periodically to determine cost efficiency.

B. Tenant Management:

1. Ensure the timely payment of rents;
2. Eliminate lost revenues due to vacancies;
3. Process eviction notices and enforce evictions for non-payment of rent;
4. Exercise sound judgment regarding property expenditures.

C. Marketing and Leasing:

1. Supervises Assistant Manager and/or leasing staff;
2. Assists in preparation of advertising and marketing programs;
3. Assists in preparation of regular market surveys;
4. Assists in preparation of weekly and monthly reports;
5. Provides for resident recruitment, selection, qualification, lease administration and apartment preparation for move-ins in accordance with corporate policies and procedures;
6. Review all rental applications and lease forms for accuracy and compliance with resident policy;
7. Makes recommendations to improve marketing and leasing programs;
8. Ensures compliance with fair housing guidelines and HUD guidelines (where applicable).

D. Administration:

1. Supervises all on-site personnel, including any contract workers;
2. Assists in preparation of management plan;
3. Supervises maintenance of property files and records;
4. Handles process for hiring and firing of personnel;
5. Handles any emergency that may arise on site;
6. Communicates all problems and makes recommendations to Regional Property Manager;
7. Provides hands on training for all new site employees;
8. Tactfully handles all site personnel relationships;
9. Supervises work performance of all site personnel;
10. Implements HUD procedures, selection criteria, policy and procedures and is knowledgeable on issues pertaining to these;
11. Serves as on-call representative providing evening, weekend and holiday emergency service;
12. Friendly, helpful and considerate of all residents and must be able to communicate in English;
13. Coordinates communication of information between the property and Quantum main office;
14. Maintains petty cash receipts;
15. Serves as the company?s representative (when directed) concerning city, county, state and federal issues to the operation of the property;
16. Assists with the annual budget preparation and monthly management reports;
17. Review and approve bi-weekly payroll information in Payroll software on a timely basis;
18. Process all invoices and submit to accounting in a timely manner;
19. Performs any other duties that may be assigned by Regional Manager.

Salary Range: $70k - $73k.

Benefits: Health, Dental, Vision, Life & Disability Insurance, 401(k) with company matching, Paid time off.

At Quantum, we don’t just manage properties; we build communities. We are a premier residential property management company dedicated to managing high-quality affordable housing. Our diverse portfolio includes HUD, Section 8, and Low-Income Housing Tax Credit (LIHTC) properties.