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Tenant Experience Jobs in Silver Spring, MD (NOW HIRING)

Monument Realty

Be Seen First

Tenant Services Coordinator

Washington, DC · On-site

Create tenant billbacks as needed * Distribute monthly tenant statements * Coordination and ... Carries out other duties as assigned by the Property Manager Education & Experience: * 1-3 years of ...

Addison Group

Leasing Associate

Reston, VA · On-site

$45K - $60K/yr

... tenant experience. The ideal candidate enjoys building business relationships, thrives in a fast-paced environment, and is comfortable traveling between properties throughout the DMV. Key ...

Nwis

Infrastructure Engineer

Sterling, VA · On-site

$122K - $253K/yr

Support and lead transformation initiatives for improved SYSTEM mission performance and Mission Partner/Tenant experience Salary & Benefits The salary associated with this position ($122,000-$253,000 ...

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All JobsTenant Experience JobsTenant Experience Jobs in Silver Spring, MD

Tenant Experience information

See Silver Spring, MD salary details

$34.6K

$52.4K

$66.7K

How much do tenant experience jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tenant experience in Silver Spring, MD is $52,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $61,500.00 per year, depending on experience, location, and employer.

What is the difference between Tenant Experience vs Property Manager?

AspectTenant ExperienceProperty Manager
CredentialsCustomer service, communication skills, sometimes certifications in property managementReal estate licenses, property management certifications
Work EnvironmentFocus on tenant satisfaction, community engagement, and service deliveryOversees property operations, maintenance, leasing, and financials
Employer & IndustryReal estate firms, property management companies, residential communitiesReal estate firms, property management companies, landlords

Tenant Experience roles focus on enhancing tenant satisfaction and engagement, often emphasizing customer service. Property Managers handle the operational and administrative aspects of property management. While both roles are integral to property management, Tenant Experience specialists prioritize tenant relations, whereas Property Managers oversee overall property operations.

What are popular job titles related to Tenant Experience jobs in Silver Spring, MD?

For Tenant Experience jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Tenant Experience jobs in Silver Spring, MD look for?

The top searched job categories for Tenant Experience jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Tenant Experience jobs?

Cities near Silver Spring, MD with the most Tenant Experience job openings:

Tenant Experience jobs near you
Infographic showing various Tenant Experience job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,372 per year, or $25.2 per hour.

Tenant Engagement Manager

Lincoln Property Company

Tysons Corner, VA • On-site

Full-time

Re-posted yesterday

Lincoln Property rating

8.7

Company rating: 8.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

18th of 204 rated real estate companies

Job description

The Tenant Engagement Manager reports directly to the Director of Tenant Engagement or Senior Property Manager and is responsible for enhancing the tenant experience, fostering community, and supporting property operations through engagement initiatives and high-quality service delivery.

Responsibilities
  • Create and execute innovative events that promote community, health, wellness, connectivity, and activation of building amenity spaces.
  • Develop and strengthen relationships with tenants to deliver a personalized workplace experience aligned with their interests and needs.
  • Assist in managing social media accounts and electronic marketing tools in coordination with leadership approval processes.
  • Partner with leasing and brokerage teams to support leasing efforts by preparing spaces, coordinating event visibility, and enhancing tour experiences.
  • Coordinate and execute meeting and event setups, including room configurations, staging, audio-visual equipment, and lighting systems; restore spaces post-event.
  • Ensure high-quality customer service by addressing tenant needs, tracking service requests, and ensuring timely issue resolution.
  • Provide lifestyle and business support services to tenants (e.g., event planning, ticket coordination, time-saving services, wellness resources).
  • Build and maintain relationships with local vendors, restaurants, and retailers to stay informed on relevant offerings and opportunities.
  • Support upkeep of common areas and signage across shared building spaces.
  • Manage certificates of insurance for tenants, vendors, and contractors, ensuring compliance and tracking expiration dates.
  • Maintain emergency contact lists and communication systems.
  • Assist with general administrative duties related to tenant and property management services.
Skills, Knowledge, and Experience
  • Strong customer service orientation
  • Self-motivated, proactive, and detail-oriented
  • Bachelor's degree in Communications, Hospitality, Marketing, or a related field (or equivalent experience)
  • Experience in event planning, hospitality, retail, or related industries preferred
  • Familiarity with social media platforms and digital engagement tools
  • Professional appearance and demeanor
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple priorities
  • Ability to work independently and collaboratively
  • Sound judgment, discretion, and problem-solving abilities
Key Functional Expectations
  • Implement tenant engagement programs aligned with organizational goals and budgets
  • Track expenses and maintain budget awareness for all engagement initiatives
  • Prepare event-related documentation and obtain necessary approvals prior to execution
  • Serve as a primary point of contact for tenants, maintaining visibility and accessibility
  • Participate in regular team meetings and organizational initiatives
  • Provide regular updates and reports on tenant engagement activities and performance metrics
  • Maintain shared calendars for events, reservations, and tenant activities
  • Coordinate tenant move-ins and move-outs, including documentation, communication, and onboarding support
  • Manage engagement platforms and ensure accurate data entry and updates
  • Contribute to planning cycles, including monthly reporting and quarterly programming schedules

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