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Temu Jobs (NOW HIRING)

Lead Solutions Architect

Chicago, IL · On-site +1

$146K - $243K/yr

Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy's, and others. * Act as a technical escalation point for large or at-risk deals and ...

... temu u svom podruju, kako biste s povjerenjem mogli pruati najviu razinu usluge, bilo putem glasovne komunikacije, razgovora ili e-pote. Vjerujemo da ve imate onaj neprocjenjivi sastojak koji se ne ...

Lead Solutions Architect

$146K - $243K/yr

Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy's, and others. * Act as a technical escalation point for large or at-risk deals and ...

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Temu information

What is the difference between Temu vs Customer Service Representative?

AspectTemuCustomer Service Representative
Required CredentialsMinimal; often high school diploma or equivalentHigh school diploma; some roles may require additional training
Work EnvironmentOnline platform, remote or warehouse settingsCall centers, retail stores, or office settings
Industry UsageE-commerce, logistics, retailRetail, telecommunications, service industries
Common Search/ComparisonYesYes

Temu roles typically involve e-commerce logistics, warehousing, or customer support within the online retail sector, often requiring minimal formal credentials. Customer Service Representatives focus on assisting customers via phone, chat, or in person, mainly in retail or service industries. While both roles involve customer interaction, Temu positions are more logistics or warehouse-oriented, whereas Customer Service Representatives handle direct customer communication.

What are the key skills and qualifications needed to thrive as a Temu employee, and why are they important?

To thrive as a Temu employee, you typically need strong skills in e-commerce operations, data analysis, and customer service, often supported by relevant degrees or experience in business, marketing, or logistics. Familiarity with platforms like Shopify, ERP systems, and analytics tools such as Google Analytics is often advantageous. Excellent communication, problem-solving abilities, and a customer-centric mindset help employees excel in fast-paced, team-oriented environments. These skills and qualities are crucial for ensuring efficient operations, positive user experience, and continuous business growth in the competitive e-commerce sector.

What are the main responsibilities of a Customer Service Representative at Temu, and how does the role interact with other departments?

As a Customer Service Representative at Temu, your primary responsibilities include responding to customer inquiries, resolving issues related to orders, returns, and payments, and ensuring a positive shopping experience. This role frequently collaborates with the logistics, product, and technical support teams to address more complex cases or escalate unresolved issues. Effective communication and teamwork are essential, as you will often need to coordinate with multiple departments to provide timely and accurate solutions for customers. Working in this role helps you develop a deep understanding of Temu’s operations and can open up opportunities for advancement in customer experience or operations management.

What are Temu jobs?

Temu jobs typically refer to employment opportunities at Temu, an online marketplace known for offering a wide range of affordable products. Job roles at Temu can include positions in customer service, logistics, marketing, supply chain management, technology, and operations. Employees may work at corporate offices, warehouses, or remotely, contributing to the platform's growth and efficiency. The company often seeks candidates with strong communication, problem-solving, and teamwork skills, depending on the specific role.

What is a Temu job?

A Temu job refers to employment with Temu, an online marketplace that connects consumers with a wide range of affordable products. Job opportunities at Temu vary and may include roles in categories such as e-commerce, logistics, marketing, customer service, and technology. Employees typically work to support the platform's operations, improve the user experience, and manage product offerings. Depending on the role, positions may be remote, hybrid, or based in company offices.

More about Temu jobs
What cities are hiring for Temu jobs? Cities with the most Temu job openings:
What are the most commonly searched types of Temu jobs? The most popular types of Temu jobs are:
What states have the most Temu jobs? States with the most job openings for Temu jobs include:
Infographic showing various Temu job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 50% Physical, and 50% Remote job distribution.
Overseas Warehouse Solution Manager

Overseas Warehouse Solution Manager

JD.com, Inc.

Fontana, CA • On-site

$80K - $120K/yr

Full-time

Posted 10 days ago


Job description

Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Job Details
  • Job Title: Overseas Warehouse Solution Manager
  • Location: Fontana, CA or City of Industry, CA
  • Annual Salary: $80,000 - $120,000 USD + Annual Performance Bonus

Position Overview:
Responsible for designing and optimizing logistics solutions for the North American market. You will bridge the gap between client needs and warehouse operations, focusing on cost efficiency (IRR), compliance (HazMat/Customs), and last-mile optimization.
What You'll Do
Solution Design:
  • Develop customized warehousing and distribution plans for E-commerce sellers (TikTok, Temu, Amazon).
  • Design workflows for small/oversized items or HazMat storage and handling.

Cost & Profitability Analysis:
  • Calculate project IRR (Internal Rate of Return) and payback periods for new warehouse setups.
  • Optimize Last-mile pricing strategies to maintain margins under "Platform-Mandated Labels."

Exception & Compliance Management:
  • Define SOPs for OS&D (Over, Short, and Damaged) and other Inbound/Outbound Exceptions.Ensure compliance with California CUPA/HMBP regulations for hazardous materials.

Market Insight Exception & Competitive Assessment
  • Client Insight & Needs Analysis: Identify, extract, and analyze the pain points and requirements of both cross-border and local US clientele
  • Competitor Benchmarking & Capability Evaluation: Conduct comprehensive research and evaluation of overseas warehouse capabilities, focusing on operational efficiency, pricing structures, and geographic coverage

About You
  • Experience: 3-5 years in solution design, with 1-2 years directly related to overseas warehouse planning and execution.
  • Strong analytical skills and proficiency in Excel; ability to extract, manipulate, and visualize data.
  • Experience building dashboards or reporting tools to support business decisions.
  • Understanding of transportation concepts including pricing, carrier selection, service levels, and operational challenges.
  • Ability to collaborate across multiple teams (sales, procurement, product, operations).
  • Strong communication skills in English and Chinese (Mandarin)

At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.