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Temporary Wayfair Customer Service Jobs (NOW HIRING)

OLLY

Temporary Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES * Provide world-class service to OLLY's customers. Efficient and comprehensive communication with customer/retailers regarding inquiries, problem ...

Wayfair

Labor Planning Manager

Cranbury, NJ · On-site

$105K - $128K/yr

... Service Level Commitments) * You will be able to engage at shift level, in real time to make ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...

Wayfair

Product Specialist

Houston, TX

$20 - $23/hr

Become an expert on Perigold products and services to help guide guests thru their questions and ... customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for ...

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Temporary Wayfair Customer Service information

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How much do temporary wayfair customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for temporary wayfair customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Temporary Wayfair Customer Service vs Customer Service Representative?

AspectTemporary Wayfair Customer ServiceCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote or call center; e-commerce focusOffice, retail, or call center; various industries
Employer & IndustryWayfair; e-commerce retail

Temporary Wayfair Customer Service roles are typically short-term, focus on assisting online shoppers, and often involve remote work. Customer Service Representatives work across various industries and may have similar credentials but can be employed in different environments. The main difference lies in the specific employer, industry focus, and job duration.

What cities are hiring for Temporary Wayfair Customer Service jobs? Cities with the most Temporary Wayfair Customer Service job openings:
What are the most commonly searched types of Wayfair Customer Service jobs? The most popular types of Wayfair Customer Service jobs are:
What states have the most Temporary Wayfair Customer Service jobs? States with the most job openings for Temporary Wayfair Customer Service jobs include:
Temporary Wayfair Customer Service jobs near you

ECommerce Customer Service Rep

Unikoo Glass and Hardware

Santa Ana, CA

$23 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Unikoo Group is a growing supplier of shower doors, glass, hardware, LED mirrors, and related products serving customers across multiple sales channels. We support contractors, glass shops, distributors, homeowners, and online retail customers through our direct website and major e-commerce platforms.
We are looking for someone who is:
  • Reliable and punctual.
  • Professional with customers and coworkers.
  • Organized and accurate.
  • Comfortable handling multiple platforms and customer issues at the same time.
  • Willing to learn Unikoos products, systems, and internal processes.
  • Able to communicate clearly and follow through until the issue is resolved.
Job Summary
We are looking for a detail-oriented and dependable E-commerce Customer Service Representative to support our online sales channels, including Amazon, Home Depot, Wayfair, Shopify, and our direct website. This role is ideal for someone who is organized, responsive, professional, and comfortable working in a fast-paced environment.
The E-commerce Customer Service Representative will be responsible for supporting customers, orders, and issue resolution across Unikoos online sales channels.
Responsibilities
  • Respond to customer inquiries through email, phone, platform messaging, and website communication channels.
  • Process returns, exchanges, replacements, refunds, and order adjustments according to company policies.
  • Monitor order flow, shipping status, tracking updates, delivery issues, and shipping exceptions.
  • Coordinate with warehouse, operations, sales, and logistics teams to resolve customer concerns.
  • Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
  • Communicate with customers in a professional, timely, and solutions-focused manner.
  • Maintain accurate customer, order, return, and case records.
  • Follow internal SOPs for customer communication, returns, replacements, claims, and escalations.
  • Support product listing updates, product information accuracy, and basic troubleshooting.
  • Assist with damaged product claims, missing parts, delivery delays, and replacement requests.
  • Help identify recurring customer issues and communicate trends to management.
  • Maintain a high level of responsiveness, accuracy, and customer satisfaction.
Qualifications
  • 12 years of e-commerce, customer service, order support, or related experience preferred.
  • Experience working with e-commerce platforms or online marketplace orders.
  • Familiarity with Amazon Seller Central, Home Depot, Wayfair Partner Home, Shopify, or similar platforms is a plus.
  • Strong written and verbal communication skills.
  • Strong problem-solving skills with the ability to stay calm and professional during escalations.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Detail-oriented with strong follow-through.
  • Comfortable using computers, order management systems, email, spreadsheets, and customer service platforms.
  • Dependable, responsive, and able to work well with internal teams.
  • Bilingual preferred: English/Spanish and/or Mandarin.
Preferred Skills
  • Experience handling returns, refunds, replacements, shipping claims, and customer escalations.
  • Knowledge of online marketplace policies and customer service expectations.
  • Ability to read order details, product information, tracking updates, and customer case history.
  • Experience supporting products that require parts, measurements, specifications, or technical explanation.
  • Strong sense of urgency and ownership.