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Temporary Visa Customer Service Jobs (NOW HIRING)

CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES * Provide world-class service to OLLY's customers. Efficient and comprehensive communication with customer/retailers regarding inquiries, problem ...

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Temporary Visa Customer Service information

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How much do temporary visa customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for temporary visa customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Temporary Visa Customer Service vs Temporary Visa Immigration Officer?

AspectTemporary Visa Customer ServiceTemporary Visa Immigration Officer
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in law, immigration, or related field; often requires licensing or certification
Work EnvironmentCall centers, government offices, online supportGovernment immigration offices, legal settings, fieldwork
Employer & Industry UsageGovernment agencies, visa service providersGovernment immigration departments, consulates
Common Search & ComparisonCustomer support roles in visa servicesImmigration processing and policy enforcement

Temporary Visa Customer Service roles focus on assisting applicants with inquiries, processing applications, and providing support. In contrast, Temporary Visa Immigration Officers handle immigration case assessments, policy enforcement, and decision-making. While both roles involve working within the visa industry, they differ in responsibilities, credentials, and work environment.

What cities are hiring for Temporary Visa Customer Service jobs? Cities with the most Temporary Visa Customer Service job openings:
What are the most commonly searched types of Visa Customer Service jobs? The most popular types of Visa Customer Service jobs are:
What states have the most Temporary Visa Customer Service jobs? States with the most job openings for Temporary Visa Customer Service jobs include:

Visa and Passport Customer Service Specialist

Passport Visas Express.Com Inc

Arlington, VA

$39K - $44K/yr

Full-time

PTO

Posted 26 days ago


Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
 
Job Summary
Passport Visas Express has provided professional and expert visa and passport expediting for more than 20 years.  We are consistently awarded 5 Star Rating by Trust Pilot and Top Consumer Review. 

We are currently looking for a Visa and Passport Customer Service Specialist to join our team to assist with obtaining visas and passports for our clients.

Our detailed oriented and motivated Visa and Passport Customer Service Specialist will be responsible for receiving information from our clients to process their visas in a timely manner. Our Specialist will ensure our clients receive top notch customer service while acting as an ambassador of our brand.

The successful candidate will be willing to develop a comprehensive understanding of our business and our products.  They must have a high degree of attention to detail. They will enjoy helping individuals and take pride in a job well done.


Responsibilities 
  • As a Visa and Passport Customer Service Specialist, you will play a pivotal role in making international travel dreams come true. You'll work closely with our clients to facilitate seamless visa and passport applications, providing personalized support and guidance every step of the way.
  • Engage with clients professionally and attentively, understanding their unique travel needs and guiding them through the application process.
  • Gather and review application documents to ensure accuracy and compliance with relevant visa and passport regulations
  • Liaise with embassies and consulates to track application statuses and address any inquiries or issues promptly
  • Maintain strict confidentiality and data security when handling sensitive client information
  • Handle urgent and complex cases with poise and diligence, going the extra mile to exceed client expectations
Qualifications

  • Detail-oriented mindset with excellent organizational and time management skills
  • Ability to work independently and thrive in a fast-paced, deadline-driven environment
  • A customer-focused attitude, displaying empathy and patience in resolving client inquiries
  • Ability to maintain patience, respect and professionalism when dealing with challenging customers or situations.
  • Self motivated with the ability to work independently as well as in a team environment.
  • Basic computer and data entry skills along with the ability to learn new programs. 
  • Willingness to submit to a background check

Benefits
  • Competitive salary with performance-based incentives
  • Collaborative and inclusive work culture that values teamwork and diversity
  • Opportunities for growth within a respected organization