** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies ... Perform routine tasks and new assignments as assigned by the Contract Team Leads, Call Center ...
** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies ... Perform routine tasks and new assignments as assigned by the Contract Team Leads, Call Center ...
Talent Acquisition Specialist - Remote Temporary
Tallahassee, FL · Remote
$26 - $29/hr
Temporary * Hourly/Salary: Hourly * Compensation: $26-29/hour * Travel/Location: Remote Mission of ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
Talent Acquisition Specialist - Remote Temporary
Tallahassee, FL · Remote
$26 - $29/hr
Temporary * Hourly/Salary: Hourly * Compensation: $26-29/hour * Travel/Location: Remote Mission of ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
Talent Acquisition Specialist - Remote Temporary
Tallahassee, FL · Remote
$26 - $29/hr
Temporary * Hourly/Salary: Hourly * Compensation: $26-29/hour * Travel/Location: Remote Mission of ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
Talent Acquisition Specialist - Remote Temporary
Tallahassee, FL · Remote
$26 - $29/hr
Temporary * Hourly/Salary: Hourly * Compensation: $26-29/hour * Travel/Location: Remote Mission of ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
Human Resources Specialist - Remote Temporary/PRN
Tallahassee, FL · Remote
$26 - $32/hr
Remote Mission of Role/Position Summary: The Temporary Human Resources Specialist provides ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
Human Resources Specialist - Remote Temporary/PRN
Tallahassee, FL · Remote
$26 - $32/hr
Remote Mission of Role/Position Summary: The Temporary Human Resources Specialist provides ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
Regional Marketing Specialist (Remote) - Bryten
Saint Petersburg, FL · On-site +1
$75K - $85K/yr
... related tasks are prepared for launch on day of takeover, including website, collateral, temp ... be fully remote (within the U.S.) if it aligns with the needs of the position. This position is ...
Regional Marketing Specialist (Remote) - Bryten
Saint Petersburg, FL · On-site +1
$75K - $85K/yr
... related tasks are prepared for launch on day of takeover, including website, collateral, temp ... be fully remote (within the U.S.) if it aligns with the needs of the position. This position is ...
... related tasks are prepared for launch on day of takeover, including website, collateral, temp ... be fully remote (within the U.S.) if it aligns with the needs of the position. This position is ...
... related tasks are prepared for launch on day of takeover, including website, collateral, temp ... be fully remote (within the U.S.) if it aligns with the needs of the position. This position is ...
Bilingual Benefits Counselor
Lake Mary, FL · On-site +1
$19/hr
Bilingual Benefits Counselor We are seeking a Bilingual Benefits Counselor for a contract/temporary ... Compensation and Benefits - Pay rate for remote candidates in FL or GA: $16.50 per hour. - Pay rate ...
Quick apply
Bilingual Benefits Counselor
Lake Mary, FL · On-site +1
$19/hr
Bilingual Benefits Counselor We are seeking a Bilingual Benefits Counselor for a contract/temporary ... Compensation and Benefits - Pay rate for remote candidates in FL or GA: $16.50 per hour. - Pay rate ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Performs all above-mentioned tasks by paying attention to detail and providing excellent customer ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Performs all above-mentioned tasks by paying attention to detail and providing excellent customer ...
Employment Law Paralegal
Miami, FL · Remote
$29/hr
Remote -- open to applicants anywhere in the U.S. Equivity is seeking an experienced Employment Law ... Perform administrative support tasks, including document formatting, PDF manipulation, and ...
Quick apply
Employment Law Paralegal
Miami, FL · Remote
$29/hr
Remote -- open to applicants anywhere in the U.S. Equivity is seeking an experienced Employment Law ... Perform administrative support tasks, including document formatting, PDF manipulation, and ...
Healthcare Customer Care Agent (Temp-to-Perm)
Tampa, FL · On-site +1
$14.75 - $19.50/hr
Temporary (90-Day Assignment) with Opportunity to Become Permanent Schedule: Full-Time Hours (40 ... Multi-task-carry on engaging conversation while following proper protocols for information capture
Healthcare Customer Care Agent (Temp-to-Perm)
Tampa, FL · On-site +1
$14.75 - $19.50/hr
Temporary (90-Day Assignment) with Opportunity to Become Permanent Schedule: Full-Time Hours (40 ... Multi-task-carry on engaging conversation while following proper protocols for information capture
AI Solutions Support Specialist
Tallahassee, FL · Remote
$22/hr
Temporary * Hourly/Salary: $22.00/hr * Travel/Location: Remote Mission of Role/Position Summary ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
AI Solutions Support Specialist
Tallahassee, FL · Remote
$22/hr
Temporary * Hourly/Salary: $22.00/hr * Travel/Location: Remote Mission of Role/Position Summary ... Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals ...
... Remote capacity. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world ... Ability to handle multiple tasks simultaneously * Ability to work under pressure and meet deadlines
... Remote capacity. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world ... Ability to handle multiple tasks simultaneously * Ability to work under pressure and meet deadlines
... Remote capacity. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world ... Ability to handle multiple tasks simultaneously * Ability to work under pressure and meet deadlines
... Remote capacity. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world ... Ability to handle multiple tasks simultaneously * Ability to work under pressure and meet deadlines
General Intern (Multi-Department)
Winter Springs, FL · On-site +1
$12.75 - $17/hr
Key Responsibilities * Assist staff with daily tasks, projects, and administrative support ... On-site, hybrid, or remote
General Intern (Multi-Department)
Winter Springs, FL · On-site +1
$12.75 - $17/hr
Key Responsibilities * Assist staff with daily tasks, projects, and administrative support ... On-site, hybrid, or remote
Medicare Enrollment Specialist
Tampa, FL · Remote
$23/hr
Medicare Enrollment Specialist Fully Remote We are seeking Medicare Enrollment Specialists to join ... Ability to manage multiple tasks and priorities simultaneously * Self-motivated with strong problem ...
Medicare Enrollment Specialist
Tampa, FL · Remote
$23/hr
Medicare Enrollment Specialist Fully Remote We are seeking Medicare Enrollment Specialists to join ... Ability to manage multiple tasks and priorities simultaneously * Self-motivated with strong problem ...
Instructional Designer With Esri Experience (W2 ONLY)
Tampa, FL · Remote
$40 - $55/hr
Our client is searching for Instructional Designers that have worked with Esri for remote contract ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Instructional Designer With Esri Experience (W2 ONLY)
Tampa, FL · Remote
$40 - $55/hr
Our client is searching for Instructional Designers that have worked with Esri for remote contract ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click ... Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to ...
Temporary Remote Task information
What are temporary remote tasks?
What are some common challenges faced when working in a temporary remote task role, and how can they be managed?
What is the difference between Temporary Remote Task vs Data Entry Specialist?
| Aspect | Temporary Remote Task | Data Entry Specialist |
|---|---|---|
| Credentials | None typically required, but basic computer skills preferred | High school diploma or equivalent; sometimes certifications in data management |
| Work Environment | Remote, flexible, project-based | Remote or on-site, often in office settings |
| Employer & Industry Usage | Freelance platforms, temp agencies, various industries | Businesses needing data management, healthcare, finance |
| Search & Comparison Intent | Looking for short-term, flexible tasks | Seeking specialized, ongoing data entry roles |
Temporary Remote Tasks are typically short-term, flexible assignments that require minimal credentials, suitable for various industries. Data Entry Specialists focus on accurate data input, often requiring specific skills or certifications, and may work on longer-term projects. Both roles are remote but differ in scope, credentials, and industry usage.
What are the key skills and qualifications needed to thrive as a Temporary Remote Task worker, and why are they important?
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS **
TelaForce, a Titan Technologies company, is seeking temporary Technical Customer Support Agents to join our remote Call Center team. In this role, you will deliver general customer support (90%) and basic Tier 1 technical assistance (10%) to a diverse user base. Ideal candidates will bring exceptional customer service skills, technical proficiency, and the ability to multitask effectively in a fast-paced environment.
Candidates must be willing to work 20 to 40 hours per week (depending on call volume) with flexible hours that may include weekends (8:00 am-4:30 pm CT), weekdays (6:00 am-8:00 pm CT) or holidays (as needed). All candidates must have the ability to work remotely so you must have dependable high-speed internet, a reliable computer (Windows PC or Mac OS only) with the latest updates and anti-virus/anti-spyware software, a headset with microphone that will connect to your computer, and a quiet area free from distractions where you can take calls.
Duties & Responsibilities:
Under general supervision, you will provide non-technical and technical customer support to an end-user community supporting all applications, software and processes utilized by our clients. This includes but is not limited to answering customer program questions, hardware/software issues, and troubleshooting browser and navigation issues. You will provide support to identify customer needs, clarify information, research, and provide solutions and/or alternatives to customer issues. All Technical Customer Support Agents will address incidents and respond to users in accordance with agreed-upon procedures and Service Levels. You will interface with multiple levels of users, customers, supervisors, and management staff.
- Receive client queries from multiple customers via phone, chat, e-mail or via web-enabled access.
- Log incidents and service requests into the ticket-tracking system.
- Collect information regarding the incident or service request and document details of the issue/question and troubleshooting steps performed into the ticket-tracking system.
- Provide troubleshooting and resolution via phone, e-mail or remote connectivity tools (when applicable).
- Respond to inquiries, provide excellent customer service, and provide general information via phone, chat or e-mail regarding customer specific systems and criteria.
- Resolve incidents or service requests immediately or by escalating it to the appropriate support staff or service group when necessary.
- Track the incident or service request activity to maximize timely completion.
- Follow-up with clients to ascertain job satisfaction verbally or through e-mail.
- Train new Help Desk Coordinators when needed.
- Reference all provided work instructions or knowledgebase articles to troubleshoot client incidents or service requests and may create new articles/work instructions upon request.
- Meet and maintain internal performance targets and customer service level targets as identified by customer agreements and/or management.
- Perform routine tasks and new assignments as assigned by the Contract Team Leads, Call Center Supervisors, or management.
- Adhere to all customer, company, and departmental policies.
Required:
- Proficient experience using Windows 7, 8, 10 and Microsoft Office products.
- Proficient experience using & configuring web browsers and managing browser plug-ins.
- Ability to pass employment background check and drug-screening.
- Ability to pass Level 2 background check.
Preferred:
- 1+ year of prior Call Center/Help Desk experience
- 1+ year of prior PC technical experience and/or training
- Ability to type 45 WPM (test yourself at typingtest.com)
Education:
- HS Diploma/GED or higher education preferred
Company Description:
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
Titan is proud to be a Service Disabled Veteran Owned Business.