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Temporary Remote Hotel Customer Service Jobs in Puerto Rico

$11/hr

Employee assistance program Experience: * customer service: 1 year (Preferred) Language: * English (Required) Location: * Puerto Rico (Required) Work Location: Remote

$11/hr

Paid time off Experience: * customer service: 1 year (Preferred) Language: * English (Required) Location: * Puerto Rico (Required) Work Location: Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Temporary Remote Hotel Customer Service information

What is the difference between Temporary Remote Hotel Customer Service vs Temporary Remote Front Desk Agent?

AspectTemporary Remote Hotel Customer ServiceTemporary Remote Front Desk Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, hospitality knowledge
Work EnvironmentRemote, via phone or chatRemote, via phone or chat
Employer & IndustryHotels, travel agencies, hospitalityHotels, resorts, hospitality
Search & Comparison IntentCustomer support roles in hotelsFront desk or reception roles in hotels

Temporary Remote Hotel Customer Service and Temporary Remote Front Desk Agent roles both involve assisting hotel guests remotely, but the former focuses on customer support via communication channels, while the latter may include more hospitality-specific knowledge and guest interaction. Both roles are essential in the hospitality industry and often require similar skills, but their primary functions differ slightly.

What are popular job titles related to Temporary Remote Hotel Customer Service jobs in Puerto Rico?

For Temporary Remote Hotel Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

Infographic showing various Temporary Remote Hotel Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$15.50/hr

Full-time

Posted 22 days ago


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers


Job description

Work Location: Remote-

Job Type: Full-time

Pay:Starting Rate $14.00 per hour

Bilingual: $15.50 per hour

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

 

What Firstsource employees say

Pay

Benefits

Hours and flexibility

Workplace

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