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Remote Pfizer Customer Service Jobs in Puerto Rico

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Pfizer Customer Service information

What is the difference between Remote Pfizer Customer Service vs Remote Pharmaceutical Customer Support?

AspectRemote Pfizer Customer ServiceRemote Pharmaceutical Customer Support
Required CredentialsHigh school diploma or equivalent; pharmaceutical knowledgeHigh school diploma or equivalent; healthcare/pharmaceutical familiarity
Work EnvironmentHome-based, corporate call centersHome-based, healthcare or pharmaceutical companies
Employer & IndustryPfizer, pharmaceutical industryVarious pharmaceutical companies, healthcare providers
Common Search IntentCustomer service roles at PfizerPharmaceutical customer support jobs

Remote Pfizer Customer Service focuses specifically on supporting Pfizer's products and clients, often requiring familiarity with Pfizer's offerings. Remote Pharmaceutical Customer Support is broader, covering support roles across multiple pharmaceutical companies. Both roles involve remote work, customer interaction, and healthcare industry knowledge, but Pfizer-specific roles emphasize familiarity with Pfizer's products and policies.

What are popular job titles related to Remote Pfizer Customer Service jobs in Puerto Rico? For Remote Pfizer Customer Service jobs in Puerto Rico, the most frequently searched job titles are:
What cities in Puerto Rico are hiring for Remote Pfizer Customer Service jobs? Cities in Puerto Rico with the most Remote Pfizer Customer Service job openings:

Associate, Remote Network (Virtual Teller)

Oriental Financial Services LLC

Bayamon, PR • On-site, Remote

$14 - $18.25/hr

Full-time

Posted 16 hours ago


Job description

The Associate, Remote Network (Virtual Teller) provides extraordinary, friendly and dynamic service to customers through interactions that transcends a virtual/video face to face interactions. Position works on-site based in Bayamon, PR
MAJOR DUTIES & RESPONSIBILITIES:
  • Serves customer in a professional and exceptional, courteous, efficient manner through prompt handling of all teller functions.
  • Perform regular teller's transactions through electronic/remote interactions in compliance with bank policies and procedures.
  • Answers questions from prospects or customers and maintains excellent customer relations; directs customers to proper employees for answers to more complex problems and inquiries.
  • Works independently and utilizes effective problem solving skills to resolve issues; effectively uses knowledge of operating and security procedures in order to make on-the-spot transactions.
  • Multitasks by working with multiple software programs concurrently to complete a transaction, and communicating with more than one customer concurrently.
  • Identifies cross-selling opportunities, selling new or additional products or services that meet customers' needs, and makes appropriate referrals to other bank areas.
  • Performs end of day balancing according to procedures.
  • Adheres to security, audit, and compliance requirements.
  • May act as a mentor/trainer to new Virtual Tellers.
  • Communicates customer comments, issues and requests to the appropriate branch/department.
  • Clearly communicates the proper use of the Virtual Teller Station, handling customer's objections and anxiety to new technology.
  • Promotes benefits of the technology and ensures a positive experience.
  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:
  • Associate or bachelor's degree in business administration or related field required.
  • One (1) year of customer service, call center or sales experience required.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Excellent customer service, interpersonal, problem-solving and documentations skills required both verbal and written.
  • Requires good telephone etiquette, listening and communication skills.
  • Understanding of banking or financial products and services preferred.
  • Detail oriented and able to manage multiple priorities required.
  • Computer proficiency required. Knowledge of MS Office and other business applications preferred.
  • Bilingual, English and Spanish required.
  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.

Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)
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