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Temporary Outsourcing Call Center Jobs in Raleigh, NC

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client ... McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Ultimate LLC

Call Center Agent

Raleigh, NC · On-site

$19 - $21/hr

This is a full time, temp to perm position offering great growth potential and benefits! Location ... Positive Attitude High degree of professionalism Minimum of 2 years Call Center experience Computer ...

Senture

Call Center Manager - North Carolina

Raleigh, NC · On-site

$100 - $125/hr

Overview The Call Center Manager is responsible for the overall leadership, management, and ... Experience within a BPO, outsourcing, or high-volume contact center environment. * Lean Six Sigma ...

Actalent

Pharmacy Technician

Cary, NC · Hybrid

$22/hr

... temporary assignment to a permanent role based on performance and attendance standards. Work Environment This position starts onsite in a specialty pharmacy and call center environment. Initial ...

Actalent

REVER-Pharmacy Technician Intake

Cary, NC · On-site

$23/hr

Experience in a call center or high-volume healthcare environment. * Familiarity with provider data ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Actalent

Pharmacy Technician Intake

Cary, NC · On-site

$22/hr

Work Environment The role is based in a call center environment with no direct patient contact, and ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

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Temporary Outsourcing Call Center information

See Raleigh, NC salary details

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How much do temporary outsourcing call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for temporary outsourcing call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Temporary Outsourcing Call Center vs Customer Service Representative?

AspectTemporary Outsourcing Call CenterCustomer Service Representative
CredentialsTypically no formal credentials required; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often outsourced, fast-pacedOffice or remote, customer-facing roles
Employer & Industry UsageOutsourcing companies, client companiesVarious industries, direct employer or client companies

Temporary Outsourcing Call Centers focus on handling customer calls for multiple clients, often in a fast-paced, outsourced environment. Customer Service Representatives work directly with customers, providing support and information. While both roles require communication skills and training, the outsourcing call center is typically a temporary, contract-based position within an outsourced setting, whereas customer service reps may work directly for a company long-term.

What are the most commonly searched types of Outsourcing Call Center jobs in Raleigh, NC?

The most popular types of Outsourcing Call Center jobs in Raleigh, NC are:

What are popular job titles related to Temporary Outsourcing Call Center jobs in Raleigh, NC?

For Temporary Outsourcing Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Temporary Outsourcing Call Center jobs in Raleigh, NC look for?

The top searched job categories for Temporary Outsourcing Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Temporary Outsourcing Call Center jobs?

Cities near Raleigh, NC with the most Temporary Outsourcing Call Center job openings:

Temporary Outsourcing Call Center jobs near you
Infographic showing various Temporary Outsourcing Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Representative

Avcend

Cary, NC • On-site

$20.40/hr

Contractor

Re-posted 17 days ago

Job description

Job Title: Call Center Representative
Client: McKesson
Pay Rate: $20.40/hour on W2
Duration: 3-month contract (Temp-to-Perm based on performance and attendance)
Work Location: Onsite – 11800 Weston Parkway, Cary, NC
 

Work Schedule:

  • Regular Shift: 11:30 AM – 8:00 PM, Monday–Friday or Tuesday–Saturday
  • Rotating Saturdays: Once per month (weekday off provided)
  • Training Schedule: Onsite, 9:00 AM – 6:00 PM for 3–6 weeks
 

Job Summary:
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.

Key Responsibilities:

  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints

Required Qualifications:

  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)

Preferred Qualifications:

  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge

Additional Notes:

  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)