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Temporary Offshore Call Center Jobs (NOW HIRING)

BCForward

Call Center Representative

Jacksonville, FL · On-site

$20 - $21.46/hr

Temp - 3 Months Contract Work Arrangement: 100% onsite Schedule: 11:00 a.m. to 8:00 p.m. EST or 11 ... Collaborate with offshore call centers to address process questions or specialized situations.

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

RingCentral, Inc.

Director, Account Management

$250/day

Offshore Call Center & Team Leadership * Directly manage, scale, and optimize our offshore Customer Success call center / BPO operations. * Define, track, and enforce key performance indicators (KPIs ...

BCForward

Call Center Representative

Albuquerque, NM · On-site

$19 - $19.90/hr

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC ...

Netic

Be Seen First

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... Experience managing remote/offshore teams * Full-time, aligned with ET hours Bonus if you've worked ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Our offshore consulting plays a major role in helping clients to achieve their objectives in the ... temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Our offshore consulting plays a major role in helping clients to achieve their objectives in the ... temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we ...

BCForward

Call Center Representative

Albuquerque, NM · On-site

$19 - $19.90/hr

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC ...

BCForward

Call Center Representative - NM

Albuquerque, NM · Remote

$19 - $19.90/hr

Call Center Representative Worksite: Remote Duration: 18+ months with possible extension Start Date ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

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Temporary Offshore Call Center information

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$10

$17

$25

How much do temporary offshore call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for temporary offshore call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Offshore Call Center vs Customer Service Representative?

AspectTemporary Offshore Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote, offshore location, often in call centers abroadOn-site or remote, local or global companies
Employer & IndustryOutsourcing companies, call centers, BPO industryVarious industries including retail, telecom, finance
Search & Comparison IntentUnderstanding offshore outsourcing options, job opportunities abroadLocal customer service roles, career development

The main difference between a Temporary Offshore Call Center and a Customer Service Representative lies in their work setting and scope. Temporary Offshore Call Centers are typically outsourced, remote jobs based abroad, focusing on handling customer inquiries for international companies. Customer Service Representatives work locally or remotely within the company's country, providing direct support to customers. Both roles require similar skills but differ mainly in location and employer type.

What cities are hiring for Temporary Offshore Call Center jobs? Cities with the most Temporary Offshore Call Center job openings:
What are the most commonly searched types of Offshore Call Center jobs? The most popular types of Offshore Call Center jobs are:
What states have the most Temporary Offshore Call Center jobs? States with the most job openings for Temporary Offshore Call Center jobs include:
Temporary Offshore Call Center jobs near you
Call Center Representative

Call Center Representative

BCForward

Jacksonville, FL • On-site

$20 - $21.46/hr

Contractor

Medical, Dental, Vision

Posted 20 hours ago

Job description

BCforward is currently seeking a highly motivated Call Center Representative in Jacksonville FL 32258


Job Title: Call Center Representative

Location: Jacksonville FL 32258

Duration: Temp - 3 Months Contract


Work Arrangement: 100% onsite


Schedule: 11:00 a.m. to 8:00 p.m. EST or 11:30 a.m. to 8:00 p.m. EST,

plus 1 Saturday per month from 9:00 a.m. to 3:00 p.m. EST


Background: Standard background check including 7 years of employment and highest completed education, employee credit check required, no drug screening

Job Description

We are seeking a Rep, Customer Service to join our team in a service-focused environment. The ideal candidate will have experience handling customer inquiries across multiple lines of business and a proven ability to resolve tier 1 and tier 2 issues while maintaining accurate records and timely follow-up.


Responsibilities:

Interface with customers to resolve first and second tier calls, queries, and problems across call center and non-call center environments.

Verify contact details and account information to ensure accurate handling of requests.

Examine customer issues and implement appropriate corrective actions or escalate to supervisors or field teams as required.

Maintain logs, reports, records, and files while tracking complex issues through resolution.

Make proactive outreach to accounts requiring attention, identify problems, and drive resolution.

Collaborate with offshore call centers to address process questions or specialized situations.

Support billing activities, respond to billing inquiries, and coordinate with collections or other departments to resolve issues.

Perform order fulfillment including receiving orders, reconciling information, tracking on spreadsheets, and following up with customers.

Adhere to First American Corporation and departmental compliance and information security policies, practices, and procedures.

Follow established guidelines and procedures and recommend improvements to departmental policies as appropriate.

Coordinate with cross-functional teams to ensure timely and accurate customer support.


Required Skills & Qualifications:

General knowledge of company products and customer service practices.

Proficient MS Office skills with the ability to use spreadsheets and documentation tools.

Ability to navigate computerized data entry systems and relevant business applications.

1–2 years of related customer service experience.

High School diploma or equivalent.


Preferred Skills:

Experience supporting inquiries in escrow, flood, tax, foreclosure, insurance policy or claims, or technical support domains.

Experience handling billing research and coordination with collections.


Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.


About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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