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Temporary Offshore Call Center Jobs (NOW HIRING)

BCforward is currently seeking a highly motivated Call Center Representative in Jacksonville FL ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

Offshore Call Center & Team Leadership * Directly manage, scale, and optimize our offshore Customer Success call center / BPO operations. * Define, track, and enforce key performance indicators (KPIs ...

Call Center Representative

Albuquerque, NM ยท On-site

$19 - $19.90/hr

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC ...

Be Seen First

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... Experience managing remote/offshore teams * Full-time, aligned with ET hours Bonus if you've worked ...

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Our offshore consulting plays a major role in helping clients to achieve their objectives in the ... temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we ...

call center representative

Atlanta, GA ยท On-site

$15.50 - $19.25/hr

Our offshore consulting plays a major role in helping clients to achieve their objectives in the ... temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we ...

Call Center Representative

Albuquerque, NM ยท On-site

$19 - $19.90/hr

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC ...

Call Center Representative Worksite: Remote Duration: 18+ months with possible extension Start Date ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

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Temporary Offshore Call Center information

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$10

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How much do temporary offshore call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for temporary offshore call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Offshore Call Center vs Customer Service Representative?

AspectTemporary Offshore Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote, offshore location, often in call centers abroadOn-site or remote, local or global companies
Employer & IndustryOutsourcing companies, call centers, BPO industryVarious industries including retail, telecom, finance
Search & Comparison IntentUnderstanding offshore outsourcing options, job opportunities abroadLocal customer service roles, career development

The main difference between a Temporary Offshore Call Center and a Customer Service Representative lies in their work setting and scope. Temporary Offshore Call Centers are typically outsourced, remote jobs based abroad, focusing on handling customer inquiries for international companies. Customer Service Representatives work locally or remotely within the company's country, providing direct support to customers. Both roles require similar skills but differ mainly in location and employer type.

What cities are hiring for Temporary Offshore Call Center jobs? Cities with the most Temporary Offshore Call Center job openings:
What are the most commonly searched types of Offshore Call Center jobs? The most popular types of Offshore Call Center jobs are:
What states have the most Temporary Offshore Call Center jobs? States with the most job openings for Temporary Offshore Call Center jobs include:
Call Center Representative

Call Center Representative

BCForward

Jacksonville, FL โ€ข On-site

$21/hr

Contractor

Medical, Dental, Vision

Posted yesterday


Job description

BCforward is currently seeking a highly motivated Call Center Representative in Jacksonville FL 32256

Job Title:ย  ย  ย  ย Customer Service Representative (Level III)
Location:ย  ย  ย  ย Jacksonville, FL 32256
Duration:ย  ย  ย  ย 12 Months Contract
Pay Range:ย  ย  $21/hr. on W2

Job Description
We are seeking a Customer Service Representative (Level III) to join our dynamic Wealth Management Client Services team in the Banking and Brokerage Department (WMCS BBM). The ideal candidate will have strong experience in high-volume call center client support, banking and brokerage inquiry resolution, and multi-system navigation and a proven ability to deliver accurate, compliant, and timely assistance that enhances the client experience for high-net-worth customers.

Responsibilities:
Provide clear, complete, and accurate responses to inbound client and internal partner inquiries at the point of call.
Deliver quality service by executing effective and efficient operational support for banking products and Merrill Lynch investment accounts.
Authenticate clients accurately, adhere to policies and procedures, and identify and escalate potential risk.
Navigate multiple applications and tools to research and resolve balance inquiries, account maintenance requests, online navigation issues, transaction research, and related matters.
Maintain engagement while documenting calls with quick and accurate notes.
Demonstrate commitment to improving customersโ€™ financial lives through professional service and ownership.

Required Skills & Qualifications:
2+ years of customer service experience in a call center or financial services environment.
Ability to navigate multiple systems and screens while maintaining client engagement and typing accurate notes.
Computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint.
Strong verbal communication, professional grammar, and effective interaction with management, peers, and clients.
Demonstrated ability to work under pressure in a fast-paced, high call volume, and changing environment.
Skilled in de-escalation, issue resolution, and prevention of dissatisfaction with respect and poise.
Receptive to coaching with a positive, improvement-focused attitude.
Ability to handle confidential and sensitive information responsibly.
Ambitious and self-motivated with reliable attendance.
Preferred Skills:

Experience supporting banking and brokerage products for high-net-worth clients.
Familiarity with authentication, risk identification, and escalation procedures.

Schedule & Training:
Training: Monday through Friday, 9:00 AM โ€“ 5:30 PM EST. Candidate will follow the schedule selected at offer after training.

Shifts (EST):
Tuesday โ€“ Saturday, 10:00 AM โ€“ 6:30 PM
Tuesday โ€“ Saturday, 10:30 AM โ€“ 7:00 PM
Sunday โ€“ Thursday, 11:00 AM โ€“ 7:30 PM
Sunday โ€“ Thursday, 10:30 AM โ€“ 7:00 PM
Monday, Tuesday, Friday, Saturday, 9:00 AM โ€“ 8:00 PM

Must be able to work in a virtual setting on site during training.
Candidate Expectations (Discuss Prior to Submission):

.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforwardโ€™s 6,000 consultants support more than 225 clients globally.

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforwardโ€™s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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