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Evening Offshore Call Center Jobs (NOW HIRING)

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

RINGCENTRAL

Director, Account Management

$250/day

Offshore Call Center & Team Leadership * Directly manage, scale, and optimize our offshore Customer Success call center / BPO operations. * Define, track, and enforce key performance indicators (KPIs ...

RingCentral, Inc.

Director, Account Management

$250/day

Offshore Call Center & Team Leadership * Directly manage, scale, and optimize our offshore Customer Success call center / BPO operations. * Define, track, and enforce key performance indicators (KPIs ...

Just Staffing

Call Center

Surprise, AZ · On-site

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...

BCForward

Call Center Representative

Austin, TX · On-site

$20/hr

Call Center Representative Location: Austin TX 78727 Duration: 10+ Months Contract Pay Rate: $20/hr ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

Netic

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... Experience managing remote/offshore teams * Full-time, aligned with ET hours Bonus if you've worked ...

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How much do evening offshore call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for evening offshore call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an evening offshore call center?

An Evening Offshore Call Center is a customer service or support facility located outside of the client's country that operates primarily during evening hours. These centers handle inbound or outbound calls, providing assistance, sales, or technical support to customers. By operating offshore and during evening shifts, companies can ensure 24/7 customer service coverage, often at a reduced operational cost. Evening shifts are especially common in offshore centers to align with the time zones of clients they serve. Employees in these centers typically require strong communication skills and the ability to work flexible hours.

What are the key skills and qualifications needed to thrive as an evening offshore call center agent?

To thrive as an Evening Offshore Call Center Agent, you need strong verbal communication skills, proficiency in English (or the required language), and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and telephony tools is commonly required. Standout soft skills include patience, resilience, and problem-solving abilities for handling diverse customer inquiries and challenging situations. These skills are crucial for delivering excellent customer service and maintaining high client satisfaction in a fast-paced, remote support environment.

What are some common challenges faced when working evening shifts in an offshore call center, and how can they be managed?

Working evening shifts in an offshore call center often involves adjusting to unconventional hours, which can affect work-life balance and sleep patterns. Team members may also navigate cultural differences when interacting with customers from different time zones or regions. To manage these challenges, it's helpful to establish a consistent sleep routine, communicate openly with your team about scheduling needs, and participate in regular team meetings to stay connected and aligned on goals. Many companies also offer wellness resources and training to help employees adapt and thrive in this environment.

What is the difference between Evening Offshore Call Center vs Customer Support Representative?

AspectEvening Offshore Call CenterCustomer Support Representative
Work EnvironmentRemote or offshore office, night shiftsOn-site or remote, daytime shifts
Required SkillsCommunication, problem-solving, basic tech knowledgeCustomer service, communication, product knowledge
Industry UsageCommon in BPO, outsourcing companiesRetail, tech, service industries
CertificationsNone mandatory, language skills beneficialCustomer service certifications optional

While both roles involve assisting customers, the Evening Offshore Call Center typically operates during night hours from offshore locations, focusing on international clients. Customer Support Representatives usually work during daytime hours and serve local or regional customers. The roles share skills like communication and problem-solving but differ mainly in work hours, environment, and industry context.

What cities are hiring for Evening Offshore Call Center jobs?

Cities with the most Evening Offshore Call Center job openings:

What are the most commonly searched types of Offshore Call Center jobs?

The most popular types of Offshore Call Center jobs are:

What states have the most Evening Offshore Call Center jobs?

States with the most job openings for Evening Offshore Call Center jobs include:

Evening Offshore Call Center jobs near you

Call Center Evening

Atlanta, GA

thryvlgbt
See more jobs at thryvlgbtexternal

$12.58 - $18.52/hr

Full-time

Re-posted 23 days ago

Job description

Call Center Morning Job DescriptionLocation: Atlanta, GA, 30303Skills Required:
  • Call Center
  • Flexible
  • 24hr Call Center
Job Description:

The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include:

  • Answering incoming calls and providing assistance to customers
  • Handling customer inquiries and resolving issues
  • Entering customer information into the system accurately
  • Following up with customers as needed
  • Providing excellent customer service at all times

If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for the Call Center Morning position.

Apply