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Temporary Sales Specialist III

Work from home within Oregon and Washington

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's dedicated team of Sales Specialist are living our mission to make health care easier and lives better. As a member of the Oregon and Washington Sales team, our Sales Specialists provides administrative and technical assistance to both internal sales staff and potential customers. The position focuses on customer education and retention while developing skills across small, mid-size, and large group markets - all in service of creating a person-focused health care experience.

Do you have a passion for helping others navigate their healthcare options and a drive to grow your sales expertise? Do you thrive in a collaborative environment where you can support both your team and potential customers? Then this role may be the perfect fit.

This is a temporary non-benefited role that will require availability from 9/1/2026 - 3/31/27.

What You Bring to Cambia:

Qualifications:

• Sales Specialist III would have an Associate's Degree and 3-5 years of experience in customer service or equivalent combination of education and work experience

Skills and Attributes:

• Demonstrated ability to use MS Office products and other corporate software as required.

• Strong oral, written and interpersonal skills including courteous telephone etiquette.

• Ability to interpret policies and procedures and communicate effectively.

• Demonstrates excellent customer service skills (empathizes with customers, asks effective questions, seeks to satisfy).

• Demonstrated ability to set priorities and strong attention to detail in a rapidly changing environment.

• Demonstrates the ability to work effectively on teams to accomplish group objectives.

• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

• Apply knowledge and experience to answer a variety of increasingly complex inquiries.

• Identify issues promptly and independently take corrective steps to resolve.

• Perform detailed research and problem solving for increasingly complex issues to assist both internal and external stakeholders.

What You Will Do at Cambia:

• Assist in all internal aspects of sales and renewal process that do not involve independent, direct solicitation or decisions of quote, new sale or renewal activity.

• Internal and external communication to support the Sales staff. Quickly and accurately assess inquiries in order to understand the customer needs.

• Identify issues promptly and determine corrective steps to resolve.

• Document customer inquiries and actions on tracking system.

• Review documentation or correspondence for completeness. Acquire missing information following established policies and procedures.

• Data entry of customer information

• Explain benefits, rules of eligibility, and grievance/appeal procedures to internal and external stakeholders.

• Manage emails, & appropriate work production ques, calls and correspondence on a daily basis and prioritize follow-through.

• May generate written correspondence and process document requests.

• Maintain files/records of constantly changing customer information.

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.

Oregon and Washington:The expected hiring range is$25.10 - $33.90, the full hourly range is$23.60 - $38.40.

This is a temporary non-benefited role that will require availability from 9/1/2026 - 3/31/27.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.