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How much do temporary customer service representative ~ jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for temporary customer service representative ~ in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Representative, and why are they important?

To thrive as a Temporary Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and adaptability help individuals excel in managing diverse customer inquiries and maintaining a positive attitude. These skills ensure efficient issue resolution, customer satisfaction, and seamless support during high-demand periods.

What are the common challenges faced by Temporary Customer Service Representatives, and how can they be managed effectively?

Temporary Customer Service Representatives often face the challenge of quickly learning company protocols and product information while delivering high-quality support. Because assignments are short-term, there may be less time for comprehensive training, making adaptability and self-motivation crucial. Building rapport with permanent team members and customers can also require extra effort. To manage these challenges, actively seeking feedback, leveraging available training resources, and maintaining open communication with supervisors can help temporary representatives excel and make a positive impact during their assignment.

What are Temporary Customer Service Representatives?

Temporary Customer Service Representatives are professionals hired on a short-term basis to handle customer inquiries, resolve issues, and provide support for a company’s products or services. They typically work during busy seasons, special projects, or to cover staff absences. Their duties include answering calls, responding to emails, and ensuring customer satisfaction. Temporary roles can last from a few weeks to several months, depending on the employer’s needs.

What is the difference between Temporary Customer Service Representative ~ vs Customer Support Specialist?

AspectTemporary Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, or remoteCall centers, technical support, or online platforms
Employer & Industry UsageTemporary staffing agencies, retail, telecom, hospitalityTech companies, e-commerce, service providers
Search & Comparison IntentFocus on short-term, flexible rolesLonger-term, specialized support roles

Temporary Customer Service Representatives typically handle short-term, flexible customer interactions in various industries, often with minimal certifications. Customer Support Specialists usually work in more specialized, sometimes technical, support roles with a focus on ongoing customer satisfaction. Both roles involve communication skills but differ in duration and complexity.

More about Temporary Customer Service Representative jobs
What cities are hiring for Temporary Customer Service Representative ~ jobs? Cities with the most Temporary Customer Service Representative ~ job openings:
What are the most commonly searched types of Customer Service Representative ~ jobs? The most popular types of Customer Service Representative ~ jobs are:
What states have the most Temporary Customer Service Representative ~ jobs? States with the most job openings for Temporary Customer Service Representative ~ jobs include:
What job categories do people searching Temporary Customer Service Representative ~ jobs look for? The top searched job categories for Temporary Customer Service Representative ~ jobs are:
Temporary Customer Service Representative jobs near you
Infographic showing various Temporary Customer Service Representative ~ job openings in the United States as of May 2026, with employment types broken down into 3% Internship, 2% As Needed, 17% Full Time, 76% Part Time, and 2% Temporary. Highlights an 9% Physical, 13% Hybrid, and 78% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.

CSP Customer Service Representative (Temp)

Union Bank & Trust

Lincoln, NE • On-site, Remote

$14 - $19/hr

Other

Posted 19 days ago

Job description

CSP Customer Service Representative (Temp)

UBT is seeking temporary customer service representatives to assist the College Savings Plan customer service team. The contract will be available through September 11th, 2026. Opportunity for a permanent position dependent on open positions and candidate performance.

Essential Functions:

  • Provide phone assistance to investors' and Financial Advisors' inquiries. Be able to discuss investment options, market performance, account information, and 529 tax and estate planning rules and regulations as outlined by IRS and State law.
  • Process transactions from callers accurately and in a timely manner, including contributions, withdrawals, and investment changes, while following Federal and State laws pertaining to 529 Plans, including tax benefits and penalties.
  • Accurately and clearly convey Federal and State tax laws pertaining to all seven of our 529 Plans regarding possible tax deductions and credits, tax penalties for non-qualified withdrawals, Federal exceptions, gift tax and accelerated gifting, and rollovers into Roth IRAs.
  • Assist with every facet of 529 College Savings account information, verification, proper tax coding, account processes, account creation and changes, rollovers, and mailings.
  • Navigate callers through their online access and assist in troubleshooting website difficulties.
  • Utilize an array of different resources and tools to research and gather information to resolve client issues and answer more complex inquiries.
  • Follow up with advisors and investors regarding incomplete account paperwork, information, and requests.
  • Acquire knowledge of PowerAgent Operator and Worx, Director, eStreamOne, Plaid, and Microsoft products such as OneNote, Word, Sharepoint, and Outlook.
  • Participate in ongoing product knowledge and customer service training to enhance skills, stay current on 529 updates and processing procedures, and provide the best possible service to our investors.
  • Understand, identify, and evaluate potential risks to client accounts and take necessary steps to ensure the account is protected against fraud, theft, and security breaches.
  • Prioritize and manage daily tasks, workflows, and projects to ensure regular progress and timely completion, and regularly report progress and status to leadership.
  • Understand and adhere to all bank policies, laws, and regulations applicable to their role. Complete compliance training and follow internal processes and controls as required.
  • Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other job-related duties or special projects as assigned.

Qualifications:

  • High School Diploma or GED Equivalent required.
  • At least 2 years of Customer Service or Call Center experience strongly preferred.
  • Working knowledge of investments and/or 529 Plan rules and regulations, or prior banking experience preferred.
  • Proficient in Microsoft Word, Excel, Outlook, and in working with other financial software.

Preferred Talents:

  • Accurate and detailed
  • Effective communicator both verbal and written- promotes Union Bank's customer service philosophy
  • Positive and people focused
  • Organized and time efficient
  • Self-directed and takes initiative
  • Deadline driven
  • Critical thinking

Working Environment:

Sedentary work, occasional lifting and/or carrying up to 20 pounds.

Indoor work not exposed to outdoor elements or hazards.

This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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