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Temporary Customer Service Quality Assurance Jobs

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Quality Assurance Inspector

Delavan, WI · On-site

$18 - $20/hr

Temp-to-Hire Pay: $18-$20/hr, based on experience We are seeking a detail-oriented QA Inspector to join a manufacturing team on 2nd shift. The ideal candidate will have quality inspection experience ...

LHH US

Quality Assurance

Manhattan, NY · On-site

$20 - $25/hr

Quality Assurance Associate - Food Science LHH is looking for a Quality Assurance Associate for our ... Temporary Work Arrangement: On-Site with Flexible Hours Pay Details: $20.00 to $25.00 per hour ...

Aequor

NJ

Company Description Engineering Quality Assurance Technician Location: Swedesboro, NJ Objective: Inspects and tests materials and products for form, fit, and functions at various stages of production ...

Leidos

Quality Assurance (QA) Lead

Aldie, VA · On-site

$92K - $166K/yr

... services, and operations processes. The QA Lead will be responsible for developing and implementing quality standards and procedures to ensure compliance with customer expectations, contractual ...

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How much do temporary customer service quality assurance jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for temporary customer service quality assurance in the United States is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a temporary customer service quality assurance specialist?

To thrive as a Temporary Customer Service Quality Assurance specialist, you need a solid understanding of customer service protocols, quality assurance methodologies, and usually some experience in a customer-facing role. Familiarity with call monitoring software, CRM systems, and reporting tools is commonly required, along with knowledge of quality standards like ISO or Six Sigma. Strong analytical skills, attention to detail, and effective communication make someone excel in this position. These competencies ensure consistent service quality, identify areas for improvement, and help maintain high customer satisfaction during temporary assignments.

What is the difference between Temporary Customer Service Quality Assurance vs Customer Service Representative?

AspectTemporary Customer Service Quality AssuranceCustomer Service Representative
Primary RoleMonitoring and evaluating customer interactions to ensure quality standardsAssisting customers directly with inquiries, issues, and product information
Work EnvironmentCall centers, quality assurance teams, remote or on-siteCustomer service departments, retail stores, call centers
Required SkillsCommunication, analytical skills, knowledge of quality standardsCommunication, problem-solving, product knowledge
CertificationsCustomer service or quality assurance certifications beneficialCustomer service training or certifications often preferred

Temporary Customer Service Quality Assurance roles focus on evaluating and improving customer interactions, while Customer Service Representatives handle direct customer support. Both roles require strong communication skills, but their responsibilities and work environments differ significantly.

What are some common challenges faced in a temporary customer service quality assurance role and how can they be addressed?

In a Temporary Customer Service Quality Assurance role, quickly adapting to company-specific standards and processes can be challenging due to the short-term nature of the position. You may also need to build rapport with team members rapidly and familiarize yourself with various customer service platforms. Effective communication, proactive learning, and seeking feedback from permanent team members can help you overcome these hurdles and make a positive impact in a limited timeframe.

What is a temporary customer service quality assurance?

Temporary Customer Service Quality Assurance roles involve monitoring and evaluating customer service interactions for a set period, usually to support special projects or cover short-term staffing needs. Individuals in these positions review customer calls, emails, or chats to ensure representatives adhere to company standards and provide high-quality service. They may also provide feedback, assist with training, and help identify areas for improvement. Temporary roles can last from a few weeks to several months, depending on business needs.
What cities are hiring for Temporary Customer Service Quality Assurance jobs? Cities with the most Temporary Customer Service Quality Assurance job openings:
What are the most commonly searched types of Customer Service Quality Assurance jobs? The most popular types of Customer Service Quality Assurance jobs are:
What states have the most Temporary Customer Service Quality Assurance jobs? States with the most job openings for Temporary Customer Service Quality Assurance jobs include:
Temporary Customer Service Quality Assurance jobs near you

GMP Quality Assurance (QA) Specialist

Kelly Services

Englewood, CO • On-site

$36 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Manufacturing Quality Assurance Specialist (Contract)

Location: Denver Metro Area (Hybrid – On-site 2–3 Days per Week)
Duration: 6–9 Month Temporary Assignment
Pay Rate: $36–$45/hour

Position Summary

We are seeking an experienced Quality Assurance Specialist for a 6–9 month contract assignment supporting quality and compliance activities within a GMP-regulated manufacturing environment. This hybrid position will provide quality oversight for validation programs, aseptic processing operations, quality systems, and regulatory compliance initiatives.

The successful candidate will possess strong experience in aseptic manufacturing, contamination control, validation documentation, and Quality Management Systems (QMS), with the ability to work cross-functionally to maintain compliance and drive continuous improvement.

Key Responsibilities
  • Author, review, and approve validation protocols, reports, and supporting documentation related to:
    • Aseptic process simulations (media fills)
    • Sterilization validation
    • Equipment qualification
    • Process validation
    • Utilities validation
    • Environmental monitoring programs
    • Cleanroom operations
  • Provide QA oversight of aseptic processing activities to ensure compliance with regulatory requirements and internal procedures.
  • Participate in quality system activities, including deviations, investigations, CAPAs, change controls, and risk assessments.
  • Review quality records and documentation for completeness, accuracy, and GMP compliance.
  • Support internal audits, external audits, inspections, and quality assessments.
  • Assist in the development, revision, and implementation of quality procedures, policies, and standards.
  • Collaborate with cross-functional teams to identify opportunities for quality and process improvements.
  • Support regulatory compliance and audit readiness initiatives.
Required Qualifications
  • Bachelor’s degree in Microbiology, Biology, Engineering, Pharmaceutical Sciences, or a related scientific discipline.
  • Minimum of 5 years of Quality Assurance, Validation, or Quality Systems experience within a GMP-regulated pharmaceutical, biotechnology, medical device, or sterile manufacturing environment.
  • Demonstrated experience supporting aseptic manufacturing operations and contamination control programs.
  • Strong knowledge of:
    • Aseptic process simulations (media fills)
    • Environmental monitoring
    • Sterilization validation
    • Cleanroom operations
    • Validation lifecycle activities
  • Experience authoring and reviewing validation protocols, reports, investigations, risk assessments, and technical quality documentation.
  • Working knowledge of current GMP regulations and quality system requirements.
  • Strong technical writing, organizational, analytical, and problem-solving skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred Qualifications
  • Direct experience supporting sterile drug product manufacturing, aseptic filling operations, or sterile medical device manufacturing.
  • Knowledge of ISO 13408 and/or EU GMP Annex 1 requirements.
  • Experience reviewing and approving:
    • Media fill protocols and reports
    • Contamination control strategies
    • Environmental monitoring programs
    • Sterilization validation documentation
  • Experience supporting regulatory inspections and audit readiness activities.
  • Familiarity with risk management methodologies and quality system effectiveness monitoring.
  Additional Information
  • Hybrid position located in the Denver metro area with an on-site presence required 2–3 days per week.
    • Candidates must currently reside in the greater Denver, Colorado area.
  • This is a temporary assignment anticipated to last 6–9 months.
    • Candidates must be authorized to work in the United States and eligible for W2 employment through Kelly Science.
  • Pay rate is $36–$45/hour, based on experience and qualifications.
  • This role offers the opportunity to support critical quality, validation, and compliance initiatives within a GMP-regulated manufacturing environment.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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