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Temporary Customer Service Agent Jobs in Springfield, MO

Remote Customer Service Agent

Springfield, MO ยท Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

CS Agent LA

Springfield, MO ยท On-site

$16 - $18/hr

Customer Service Agent (CS Agent) Location: Springfield, MO Pay: $16-$18/hour Schedule: F/T Hours: Mon-Fri. 7:00 a.m. to 6:00 p.m., Sat: 8:00 a.m. to 4:30 p.m. (rotational) Start Date: October 5, ...

Customer Care Agent

Springfield, MO ยท On-site

$14 - $18.75/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Springfield, MO ยท On-site

$14.50 - $19.50/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Customer Care Agent

Springfield, MO ยท On-site

$14 - $18.75/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Rental/Service Agent

Springfield, MO ยท On-site

$17 - $19/hr

Listen attentively to customer needs and provide personalized recommendations to enhance their ... This position is just as much customer service orientated as it is cleaning cars and preparing them ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate - Temporary

Ozark, MO ยท On-site

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Temporary Customer Service Agent information

See Springfield, MO salary details

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How much do temporary customer service agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for temporary customer service agent in Springfield, MO is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.12 per hour, depending on experience, location, and employer.

What is a temporary customer service agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What are the key skills and qualifications needed to thrive as a temporary customer service agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What are some common challenges faced by temporary customer service agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

How do I become a temporary customer service agent with no experience?

To become a temporary customer service agent with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills such as patience and adaptability. Many employers offer on-the-job training, so having a basic understanding of customer service principles and familiarity with computer systems can improve your chances. Applying to entry-level positions and demonstrating a positive attitude are key steps in starting this role.

What are the most commonly searched types of Customer Service Agent jobs in Springfield, MO?

The most popular types of Customer Service Agent jobs in Springfield, MO are:

What are popular job titles related to Temporary Customer Service Agent jobs in Springfield, MO?

For Temporary Customer Service Agent jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for Temporary Customer Service Agent jobs?

Cities near Springfield, MO with the most Temporary Customer Service Agent job openings:

Customer Service Agent

Springfield, MO โ€ข On-site

Grizzly Industrial Inc
Retailย โ€ขย 201 - 500 employees

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Customer Service Agent (CS Agent)

Location: Springfield, MO Pay: $16–$18/hour Schedule: F/T Hours: Mon-Fri. 7:00 a.m. to 6:00 p.m., Sat: 8:00 a.m. to 4:30 p.m. (rotational) Start Date: October 5, 2026

Join a Team That Keeps America’s Workshops Running

Our High-energy, team-driven contact center is looking for charismatic, customer-focused individuals to join our growing team as a Customer Service Representative. If you enjoy helping people, thrive in a supportive environment, and want a role with no telemarketing, no rebuttals, no high-pressure sales, this is the place for you.

We offer great hours – no nights and every other weekend off – plus a fun, employee-focused culture with events throughout the year. Come be part of a team where development, collaboration, and shared goals truly matter.

What You’ll Do:

As a Customer Service Representative you will handle 100% computer and phone-based work, assisting customers who call to request catalogs, place orders, or ask product questions. You will:

  • Answer inbound calls and establish rapport with customers
  • Access, verify, and update customer account information
  • Process orders, returns, payments, and warranty requests
  • Provide accurate first-level technical assistance
  • Check inventory, read back-order details, and ensure accuracy
  • Cross-sell and up-sell relevant accessories
  • Communicate policies and procedures clearly and professionally
  • Handle first-level complaints and forward issues when needed
  • Maintain a clean, organized workstation
  • Perform general clerical tasks and support other departments as needed

What We’re Looking For:

We are looking for someone who excels in:

  • Active listening and clear communication
  • Attention to detail and accuracy
  • Time management and multitasking
  • Critical thinking and problem-solving
  • Adaptability and independence
  • Professionalism, integrity, and a service-oriented mindset
  • Stress tolerance and calm under pressure
  • Cooperative, team-focused work style

Education & Experience:

  • High School Diploma or GED required.
  • 2+ years of customer service experience required.
  • Inbound call center experience preferred
  • Ability to type 32+ WPM
  • Computer literacy and comfort with multi-system navigation

Benefits

  • Medical, dental, and vision insurance
  • PTO and paid holidays
  • 401(k) plan
  • FSA/HSA options
  • Disability & life insurance
  • Employee Assistance Program (EAP)
  • Employee discount

If you’re ready to bring your skills to a company known for quality, reliability, and exceptional customer service, we’d love to hear from you. Apply today and grow with Grizzly Industrial!

Our Culture:

We are a company built on accountability, driven by results, and committed to delivering real value to our customers, keeping the focus on our customers - before, during and after the sale. We take ownership of our work, measure success by outcomes, and believe that doing things right matters just as much as getting them done. transparency is central to how we operate — we communicate openly, make informed decisions, and trust our teams to act with integrity. Our culture values collaboration, continuous improvement, and a shared commitment to excellence for both our customers and each other.

Compensation and Benefits:

For a complete summary of our current benefit offerings please go to: https://support.grizzly.com/hc/en-us/articles/4404709035415-Employment-Opportunities

 Grizzly is a drug-free and equal employment opportunity employer all job offers are contingent on pre-employment background check and drug screening.