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Temp Sap Help Desk Support Jobs in Wisconsin (NOW HIRING)

The Dirks Group

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with critical uptime requirements. This role is responsible for responding to service desk requests ...

TEKsystems

Help Desk Technician

Appleton, WI · On-site

$36 - $42/hr

Provide Level 1 technical support through phone, email, and ticketing systems. * Respond to ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Robert Half

Help Desk/Desktop Support Analyst

Milwaukee, WI · On-site

$22.80 - $26.40/hr

We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for employees in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who enjoys ...

Wisconsin

Help Desk Supervisor

Menomonie, WI · On-site

User Support Supervisor Job Duties: Under general supervision of the Director of Client Technology ... Help Desk Supervisor * Serve as the supervisor point of contact on escalated customer services ...

MARS Solutions Group

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

Service Desk & IT/Desktop Support (2-5+ years of relevant experience) * Troubleshoot hardware ... help desk telephonic systems, incident/problem/change management systems and * other related ...

COATING PLACE LLC

IT Support/Help Desk

Verona, WI · On-site

Point of contact for all Help Desk calls; log and track requests using ManageEngine ServiceDesk Plus. * Support end-user computer hardware, software, and phones. * Maintain Asset Tracking database ...

Badger Meter Inc

Help Desk Supervisor

Milwaukee, WI · On-site

$60 - $80/hr

Establish schedules, priorities, and workload distribution to ensure adequate support coverage ... Desk or Help Desk operations. 2+ years of leadership or supervisory experience preferred.

Badger Meter

Help Desk Supervisor

Milwaukee, WI · On-site

Establish schedules, priorities, and workload distribution to ensure adequate support coverage ... or Help Desk operations. * 2+ years of leadership or supervisory experience preferred.

Badger Meter

Help Desk Supervisor

Milwaukee, WI

Establish schedules, priorities, and workload distribution to ensure adequate support coverage ... or Help Desk operations. * 2+ years of leadership or supervisory experience preferred.

wistar

Help Desk Analyst

Institute, WI

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... The position is the first line of support for the Institute, creating and triaging cases, as well ...

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All JobsSap Help Desk Support JobsTemp Sap Help Desk Support JobsTemp Sap Help Desk Support Jobs in Wisconsin

Temp Sap Help Desk Support information

What is the difference between Temp Sap Help Desk Support vs Temp SAP Basis Support?

AspectTemp Sap Help Desk SupportTemp SAP Basis Support
CertificationsBasic SAP Help Desk certifications, IT support certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, user support, troubleshootingSystem administration, database management, system configuration
Employer & Industry UsageIT support teams in various industries, client support rolesIT infrastructure teams, SAP system administrators in enterprise environments

Temp SAP Help Desk Support primarily handles user support, troubleshooting, and issue resolution for SAP users. In contrast, Temp SAP Basis Support focuses on system administration, configuration, and maintaining SAP infrastructure. Both roles require technical knowledge but differ in scope and responsibilities.

What cities in Wisconsin are hiring for Temp Sap Help Desk Support jobs?

Cities in Wisconsin with the most Temp Sap Help Desk Support job openings:

Temp Sap Help Desk Support jobs near you

Help Desk

The Dirks Group

Wausau, WI • On-site

$21.50 - $29/hr

Full-time

Posted 25 days ago

Key responsibilities

  • Respond to service desk requests, diagnose and resolve technical issues related to desktops, networks, and applications.

  • Provide remote and occasional onsite support for end users and business systems, including troubleshooting and maintenance.

  • Document all work performed within PSA and RMM systems, escalate complex issues appropriately, and collaborate with team members.

Job description

JOB SUMMARY

Work Location: Onsite – Wausau, WI
This is not a remote position. The Help Desk Technician will work from The Dirks Group office and provide primarily remote support to clients from our office location.


The Help Desk Technician at The Dirks Group provides primarily remote support to clients with critical uptime requirements. This role is responsible for responding to service desk requests, diagnosing and resolving technical issues, and escalating when appropriate.


You will work independently while supporting a variety of client environments, including executives, business owners, and end users. Success in this role requires strong communication skills, the ability to prioritize effectively, and a focus on delivering solutions—not overly technical explanations.


ESSENTIAL FUNCTIONS

  • Work in a dispatch driven environment, adjusting priorities based on incoming requests and business impact
  • Provide remote and occasional onsite support for end users and business systems
  • Diagnose and resolve technical issues related to desktops, networks, and applications
  • Accurately document all work performed within PSA and RMM systems
  • Escalate complex issues appropriately and collaborate with team members
  • Perform preventative maintenance and assist with installations and deployments
  • Maintain a high level of customer satisfaction through clear communication and timely resolution


GENERAL EXPECTATIONS

  • Build and maintain strong client relationships through exceptional service
  • Represent the company professionally in all interactions


PROFESSIONAL DEVELOPMENT

  • Participate in ongoing training and certification programs
  • Continuously develop technical and customer service skills
  • Engage in team and company-sponsored activities


CORE VALUES & COMPETENCIES

We expect all team members to demonstrate:

  • Integrity and professionalism in all interactions
  • Strong communication and active listening skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Effective problem-solving and troubleshooting skills
  • Team collaboration and accountability
  • Commitment to continuous learning and improvement


REQUIRED QUALIFICATIONS

Education

  • Associate degree in IT or related field, or equivalent experience

Technical Skills

  • Support experience with Windows and macOS
  • Familiarity with Microsoft 365, Active Directory, backup, and endpoint protection tools
  • Basic understanding of Windows Server environments
  • Working knowledge of networking concepts (firewalls, switches, troubleshooting)

Other Skills

  • Strong written and verbal communication
  • Self-motivated and able to work independently
  • Ability to manage time and prioritize effectively
  • Desire to learn and grow

WHAT SUCCESS LOOKS LIKE IN 90 DAYS


First 30 Days – Foundation

  • Complete onboarding and become familiar with internal tools (PSA, RMM, documentation systems)
  • Learn The Dirks Group’s processes, standards, and client environments
  • Begin handling basic service tickets with team support
  • Demonstrate professional, solution-focused communication with clients


60 Days – Contribution

  • Independently resolve common help desk issues (workstations, Microsoft 365, basic networking)
  • Maintain accurate, thorough ticket documentation
  • Effectively manage ticket queue while meeting response and resolution expectations
  • Begin consistently contributing to team utilization goals


90 Days – Ownership & Performance

  • Independently manage a full workload of service tickets with minimal supervision
  • Maintain utilization of 75% or higher
  • Achieve and sustain customer satisfaction (CSAT) scores of 98% or higher
  • Prioritize work effectively based on urgency and business impact
  • Demonstrate strong troubleshooting across diverse client environments
  • Proactively identify recurring issues and suggest improvements