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Temp Kaiser Permanente Customer Service Representative Jobs in Oklahoma

Service Metal

$14 - $19/hr

Customer Service Representative -Full-Time | Onsite - St. Louis, MO Service Metal is seeking a motivated and detail-oriented professional to join our Customer Service team. The Customer Service ...

QCHI

Customer Service Representative

Del City, OK · On-site

$13/hr

The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Da-Pro Rubber

Customer Service Representative

Tulsa, OK

$13.75 - $18.75/hr

JOB SUMMARY The Customer Service Rep (CSR) is an enthusiastic, skilled problem solver with a "service mindset". The CSR is the main communication hub for the Sales Team to the Manufacturing Team and ...

Da/Pro Rubber, Inc.

Customer Service Representative

Tulsa, OK · On-site

$13.75 - $18.75/hr

JOB SUMMARY The Customer Service Rep (CSR) is an enthusiastic, skilled problem solver with a "service mindset". The CSR is the main communication hub for the Sales Team to the Manufacturing Team and ...

Da/Pro Rubber, Inc.

Customer Service Representative

Tulsa, OK · On-site

$13.75 - $18.75/hr

JOB SUMMARY The Customer Service Rep (CSR) is an enthusiastic, skilled problem solver with a "service mindset". The CSR is the main communication hub for the Sales Team to the Manufacturing Team and ...

QCHI

Customer Service Representative

Del City, OK

$15 - $20.25/hr

The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

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Temp Kaiser Permanente Customer Service Representative information

What are the key skills and qualifications needed to thrive as a Temp Kaiser Permanente Customer Service Representative, and why are they important?

To thrive as a Temp Kaiser Permanente Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for delivering effective support, resolving member concerns, and ensuring a positive experience for patients and providers.

What are some common challenges faced by Temp Kaiser Permanente Customer Service Representatives, and how can they be effectively managed?

Temp Kaiser Permanente Customer Service Representatives often encounter high call volumes and must quickly adapt to varying member inquiries regarding healthcare benefits, billing, and appointment scheduling. Managing these challenges effectively involves staying organized, utilizing internal knowledge bases, and maintaining clear communication with team members and supervisors. Building familiarity with company systems and processes early on can help temporary representatives handle complex situations with confidence. Additionally, seeking feedback and participating in available training sessions can further improve efficiency and job satisfaction.

What are Temp Kaiser Permanente Customer Service Representatives?

Temp Kaiser Permanente Customer Service Representatives are temporary employees who assist Kaiser Permanente members and providers with inquiries, concerns, and service requests. They handle calls, emails, and other communications, providing information about health plans, billing, appointments, and general services. These representatives are hired for a set period to help manage high call volumes or to cover staffing needs. While their roles are similar to permanent employees, their positions are not intended to be long-term. Strong communication skills and knowledge of Kaiser Permanente's services are essential for this role.

What is the difference between Temp Kaiser Permanente Customer Service Representative vs Temp Medical Receptionist?

AspectTemp Kaiser Permanente Customer Service RepresentativeTemp Medical Receptionist
Required CredentialsHigh school diploma; customer service experience; healthcare knowledgeHigh school diploma; administrative skills; healthcare familiarity
Work EnvironmentCall centers, patient support, administrative officesFront desk, clinic reception, patient check-in areas
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsMedical clinics, outpatient facilities, hospitals
Common Search & ComparisonCustomer service roles in healthcareAdministrative roles in healthcare settings

The Temp Kaiser Permanente Customer Service Representative primarily handles patient inquiries via phone and provides support related to billing, appointments, and insurance. In contrast, the Temp Medical Receptionist manages front desk duties, schedules appointments, and greets patients in person. Both roles require healthcare familiarity and excellent communication skills but differ in daily tasks and work environment.

What are popular job titles related to Temp Kaiser Permanente Customer Service Representative jobs in Oklahoma? For Temp Kaiser Permanente Customer Service Representative jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Temp Kaiser Permanente Customer Service Representative jobs in Oklahoma look for? The top searched job categories for Temp Kaiser Permanente Customer Service Representative jobs in Oklahoma are:
What cities in Oklahoma are hiring for Temp Kaiser Permanente Customer Service Representative jobs? Cities in Oklahoma with the most Temp Kaiser Permanente Customer Service Representative job openings:
Temp Kaiser Permanente Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Service Metal

On-site

$14 - $19/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Job description

Customer Service Representative -Full-Time | Onsite - St. Louis, MO

Service Metal is seeking a motivated and detail-oriented professional to join our Customer Service team. The Customer Service Representative plays a critical part in delivering exceptional after-order support and ensuring seamless customer experience across all channels.

Service Metal is a Master Distributor of industrial pipe fittings, valves, and flanges. Voted a Top Workplace in 2024 and 2025, we pride ourselves on offering a positive and productive work environment with excellent work-life balance, a collaborative culture, and industry-leading benefits. Our success is built on investing in our employees and giving them the tools and resources they need to succeed.

JOB SUMMARY:

The Customer Service Representative provides exceptional after-order support for customers. This role ensures accurate order processing, resolves shipping and product issues, manages documentation requests, and maintains strong communication between customers, warehouses, and internal teams.

This is a full-time, onsite position based at our Maryland Heights Corporate Headquarters and reports directly to the Customer Service Manager.

RESPONSIBILITIES:

  • Provide prompt, professional after-order support to customers.
  • Answer and direct incoming company phone calls in a polite and efficient manner.
  • Investigate and resolve shipping discrepancies, including shortages, incorrect items, and carrier-related issues.
  • Process return requests and manage issues with orders in transit.
  • Coordinate Outside Processing by communicating with Warehouse Managers, vendors, and internal departments.
  • Assist customers with document requests and manage documentation queues.
  • Collaborate with warehouse and sales teams to ensure order accuracy and customer satisfaction.
  • Participate in cross-training to support all customer service functions and maintain team coverage.
  • Promote a solution-focused approach that enhances the overall customer experience.

PREFERRED SKILLS & EXPERIENCE:

  • High school diploma or equivalent required.
  • Prior customer service experience preferred, but not required.
  • Strong organizational skills and high attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional written and verbal communication skills.
  • Sound judgment and problem-solving abilities.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams).
  • Comfortable working with ERP/order entry systems (experience preferred).

WORK ENVIRONMENT:

  • Primarily office-based environment.
  • Regular use of computer and phone systems throughout the workday.

WHAT WE OFFER:

You will receive competitive hourly pay and enjoy fully company-paid benefits (Medical, Dental, Life, and Disability) after 90 days. Service Metal also funds a Health Reimbursement Account (HRA) to cover all in-network deductible costs for employees.

We offer a 401(k) retirement plan with a 3.5% company match, a profit-sharing program (with annual discretionary contributions after one year), and access to a financial advisor at no cost.

Employees benefit from generous paid time off (PTO) starting on day one, paid company holidays, a floating holiday, and paid parental leave. You will also be eligible for performance-based bonus opportunities.

Our positive, team-focused environment, commitment to excellence, and investment in employee success make Service Metal a great place to build your career.

ABOUT THE COMPANY:

Founded in 1954, Service Metal is a privately held, family-owned Master Distributor of industrial pipe fittings, valves, and flanges. Our mission is to make the customer experience easier and faster through world-class service built on excellence, integrity, and efficiency-and we know our employees are the backbone of our success. We were named a Top Workplace in St. Louis and are proud of our employee-first culture.

JOIN OUR TEAM!

If you are detail-oriented, customer-focused, and ready to build your career with a company that values service excellence and teamwork, we want to hear from you.

Learn more about us at www.servicemtal.net


Final offer of employment contingent upon an employment check and drug screen.

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