Help Desk Analyst
$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...
$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...
$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...
Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root ... Experience researching, analyzing and interpreting automated system problems. Experience working in ...
Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root ... Experience researching, analyzing and interpreting automated system problems. Experience working in ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Chicago, IL · On-site
$40K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization. Location: must be on-site at our ...
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Chicago, IL · On-site
$40K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization. Location: must be on-site at our ...
Vernon, CA · On-site
$20.75 - $28.25/hr
The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...
Vernon, CA · On-site
$20.75 - $28.25/hr
The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...
Coppell, TX · On-site
$40K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...
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Coppell, TX · On-site
$40K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section via phone, email, and other methods. - Respond to inquiries from the public, businesses, government ...
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North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section via phone, email, and other methods. - Respond to inquiries from the public, businesses, government ...
$20.75 - $28.25/hr
The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...
$20.75 - $28.25/hr
The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...
Kernersville, NC · On-site
$35 - $40/hr
Medical
Dental
Vision
Life
Retirement
We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software
Quick apply
Kernersville, NC · On-site
$35 - $40/hr
Medical
Dental
Vision
Life
Retirement
We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Trenton, NJ · On-site
$20.50 - $28/hr
Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months (Possibility of extension) Interview: Web Cam Interview Only Short Description: Help Desk Coordinator will assist ...
New
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Trenton, NJ · On-site
$20.50 - $28/hr
Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months (Possibility of extension) Interview: Web Cam Interview Only Short Description: Help Desk Coordinator will assist ...
New
$19 - $26/hr
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...
$19 - $26/hr
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...
Detroit, MI · On-site
$20.25 - $27.75/hr
Basic Purpose Positions in the Help Desk Analyst classification are responsible for monitoring events and resolving incidents and problems with enterprise information systems, infrastructure ...
Detroit, MI · On-site
$20.25 - $27.75/hr
Basic Purpose Positions in the Help Desk Analyst classification are responsible for monitoring events and resolving incidents and problems with enterprise information systems, infrastructure ...
$32 - $33/hr
Service Desk / Help Desk Analyst (66083) Work Location: 312 Rosa Parks Avenue Nashville, TN 37243 Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call ...
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$32 - $33/hr
Service Desk / Help Desk Analyst (66083) Work Location: 312 Rosa Parks Avenue Nashville, TN 37243 Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call ...
Kernersville, NC · On-site
$35 - $40/hr
Medical
Dental
Vision
Life
Retirement
We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software
Quick apply
Kernersville, NC · On-site
$35 - $40/hr
Medical
Dental
Vision
Life
Retirement
We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software
Brentwood, TN · On-site
$19.50 - $26.50/hr
... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...
New
Brentwood, TN · On-site
$19.50 - $26.50/hr
... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...
New
Brentwood, TN · On-site
$19.50 - $26.50/hr
... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...
New
Brentwood, TN · On-site
$19.50 - $26.50/hr
... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...
New
$19.75 - $27/hr
Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary Ready to launch your IT career with a company that keeps America ...
$19.75 - $27/hr
Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary Ready to launch your IT career with a company that keeps America ...
Conway, SC · On-site
$19 - $26/hr
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...
Conway, SC · On-site
$19 - $26/hr
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...
Lexington, KY · On-site
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
Lexington, KY · On-site
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
Cities with the most Temp Bilingual Help Desk Analyst job openings:
The most popular types of Bilingual Help Desk Analyst jobs are:
States with the most job openings for Temp Bilingual Help Desk Analyst jobs include:

4.5
Based on 8 frontline employees who took The Breakroom Quiz
Job Description
Help Desk Analyst
Job Type: Full-Time
Locations: Ridgeland, MS
Tupelo, MS
Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal candidate will have strong customer service skills, a solid understanding of computer hardware and software, and experience with PDI Enterprise.
Key Responsibilities
Maintain Customer Focus
- Provide prompt and courteous technical support to end-users via phone, email, and in-person.
- Maintain a positive and professional attitude at all times.
Troubleshoot and Resolve Common Computer Issues Involving
- Printing
- M365 Applications
- Point of Sale
- PDI Enterprise Applications
- Android Tablets
- Network Connectivity
- Workstation Software Installation/Updates
Documentation
- Document all support incidents and resolutions in the company's ticketing system.
Collaboration
- Work closely with management and IT teams to understand corporate objectives and provide solutions.
- Participate in planning and implementation of new technologies and upgrades
Other Duties as Assigned
Qualifications
- High School Diploma or equivalent required; Associate's Degree in Information Technology preferred.
- 1-2 years of experience in a helpdesk or technical support role.
- Strong knowledge of Windows operating systems.
- Experience with M365 Applications
- Experience with PDI Enterprise back office systems (POS, fuel systems, back office) is highly preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong customer service and problem-solving skills.
- Ability to learn new technologies quickly.
Physical Requirements
Able to climb, bend or squat on occasion. Must be able to regularly lift and/or move 20-35 pounds and occasionally lift or pull 35-80 pounds.
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Retail
1,001 - 5,000 Employees
Ridgeland, MS, US
1992