ZipRecruiter

Log In

1

Teller Manager Jobs in Rochester, NY (NOW HIRING)

Northwest Bank

Teller - Part Time

Rochester, NY · On-site

$15.50 - $17.05/hr

Northwest Tellers provide an excellent customer service experience by welcoming customers ... supporting management with special requests as needed * Work evening hours and weekends as ...

Northwest

Teller - Part Time

Rochester, NY

$15.50 - $17.05/hr

Northwest Tellers provide an excellent customer service experience by welcoming customers ... supporting management with special requests as needed * Work evening hours and weekends as ...

Community Financial System, Inc.

Teller Rotating

Canandaigua, NY · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Beyond retail banking, we also offer commercial banking, wealth management, investment management ... The Teller actively listens to understand customer needs, provides information on products ...

Community Financial System, Inc.

Teller Rotating

Avon, NY · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Beyond retail banking, we also offer commercial banking, wealth management, investment management ... A Teller is responsible to create and deliver a positive customer experience while conducting ...

Woodforest National Bank

Teller Retail Banker II

Gates, NY · On-site

$16 - $20/hr

Teller Retail Banker II Take the next step toward your new career today! Become a part of the ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Five Star Bank

Bank Teller

Brockport, NY · On-site

$16.50 - $19.50/hr

Join the Five Star Bank Team as a Service Associate (Bank Teller) At Five Star Bank, we believe in ... Manage Cash Handling: Oversee cash drawers, reconcile transactions, and ensure secure handling of ...

Woodforest Financial Group

Teller Retail Banker II

Newark, NY · On-site

$16 - $20/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest National Bank

Teller Retail Banker II

Rochester, NY · On-site

$15.75 - $19.75/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Citizens

Citizens Teller

Rochester, NY · On-site

$20.67 - $25.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

Woodforest National Bank

Teller Retail Banker II

Rochester, NY · On-site

$15.75 - $19.75/hr

... teller machines. * Employing problem solving skills to address customer inquiries and/or concerns ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Citizens

Citizens Teller

Rochester, NY · On-site

$20.67 - $25.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

Citizens Bank

Citizens Teller

Rochester, NY · On-site

$20.67 - $25.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

Citizens

Citizens Teller

Rochester, NY · On-site

$20.67 - $25.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

Citizens

Citizens Teller

Rochester, NY

$20.67 - $25.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

previous pagenext page

Showing results 21-40

All JobsTeller JobsTeller Manager JobsTeller Manager Jobs in Rochester, NY

Teller Manager information

See Rochester, NY salary details

$14

$23

$31

How much do teller manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for teller manager in Rochester, NY is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.74 per hour, depending on experience, location, and employer.

What is the difference between Teller Manager vs Teller?

AspectTeller ManagerTeller
CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent
Work EnvironmentSupervises tellers, manages customer service, oversees daily operationsHandles customer transactions, provides basic banking services
ResponsibilitiesStaff supervision, training, resolving escalated issuesProcessing deposits, withdrawals, answering customer inquiries

The main difference between a Teller Manager and a Teller is that the Teller Manager oversees tellers and manages daily branch operations, while the Teller focuses on processing customer transactions. The Teller Manager has additional responsibilities like supervising staff and handling escalations, whereas the Teller primarily provides direct customer service. Both roles are essential in banking environments and require similar credentials, but the Manager position involves leadership duties.

What are the key skills and qualifications needed to thrive as a teller manager, and why are they important?

To thrive as a Teller Manager, you need strong cash handling experience, supervisory skills, and a background in banking or finance, usually supported by a high school diploma or equivalent. Familiarity with core banking software, transaction processing systems, and compliance certifications such as anti-money laundering (AML) training is typical. Leadership, conflict resolution, and effective communication are critical soft skills for motivating teams and delivering excellent customer service. These skills ensure efficient branch operations, regulatory compliance, and a positive banking experience for both staff and customers.

What is a teller manager?

Teller Managers are banking professionals responsible for overseeing the daily operations of a bank’s teller line. They supervise teller staff, ensure compliance with bank policies, provide training, and handle customer service issues or escalated transactions. Additionally, Teller Managers monitor cash flow, manage scheduling, and assist with audits to ensure accuracy and security. Their leadership helps maintain efficient and secure customer service at the branch.

How does a teller manager support team development and ensure high performance within the branch?

A Teller Manager plays a key role in fostering team growth by providing regular coaching, feedback, and training to tellers. They are responsible for setting clear performance expectations, monitoring daily operations, and addressing any issues that arise. Teller Managers also collaborate closely with branch leadership to implement best practices, motivate staff, and organize cross-training or career advancement opportunities. This hands-on approach helps maintain a positive work environment and ensures that service standards and compliance requirements are consistently met.

What are the most commonly searched types of Teller jobs in Rochester, NY?

The most popular types of Teller jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Teller Manager jobs?

Cities near Rochester, NY with the most Teller Manager job openings:

Teller Manager jobs near you
Infographic showing various Teller Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,727 per year, or $23.9 per hour.

Teller - Part Time

Northwest Bank

Rochester, NY • On-site

$15.50 - $17.05/hr

Part-time

Re-posted 15 days ago

Job description

NY0340 Greece
Job Description
DESCRIPTION
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
  • Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
  • Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
  • Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
  • Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
  • Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
  • Exceptional delivery of our 5 Culture Promises
  • Complete educational training as assigned and self-educate using bank designed programs and applications
  • Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
  • Knowledge and adherence to all security and dual control processes
  • Responsible to participate in branch opening and closing tasks as needed
  • Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
  • Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
  • Work evening hours and weekends as scheduled, assigned, or necessary
  • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment

KNOWLEDGE, SKILLS, & ABILITIES:
  • Ability to establish effective working relationships among team members and participate in solving problems and making decisions
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
  • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
  • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
  • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
  • Knowledge of computers and the Teller System

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
  • High School Diploma or equivalent preferred

Work Experience:
  • Customer service experience preferred
  • Cash handling experience preferred
  • Banking and/or retail experience preferred

The pay range for this position is generally $15.50 - $17.05 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
#LI-HK1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Apply