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Professional Teller Jobs in Rochester, NY (NOW HIRING)

KeyBank

Lead Teller

Rochester, NY · On-site

$20.25 - $25.50/hr

As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve ... professionally, and financially. * Assumes responsibility for the efficient, effective, and ...

Keybank

Lead Teller

Webster, NY · On-site

$18.75 - $25/hr

As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve ... professionally, and financially. * Assumes responsibility for the efficient, effective, and ...

New

Keybank

Lead Teller

Rochester, NY

$18.75 - $25/hr

As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve ... professionally, and financially. * Assumes responsibility for the efficient, effective, and ...

KeyBank

Lead Teller

Rochester, NY · On-site

$20.25 - $25.50/hr

As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve ... professionally, and financially. * Assumes responsibility for the efficient, effective, and ...

KeyBank

Teller

Fairport, NY · On-site

$18 - $23.08/hr

... professionally, and financially. * Assumes responsibility for the efficient, effective, and ... As a teller, you would assist clients with updating account information and ensuring all ...

Keybank

Lead Teller

Rochester, NY

$18.75 - $25/hr

As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve ... professionally, and financially. * Assumes responsibility for the efficient, effective, and ...

KeyBank

Lead Teller

Webster, NY · On-site

$18.75 - $23.75/hr

As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve ... professionally, and financially. * Assumes responsibility for the efficient, effective, and ...

Keybank

Lead Teller

Rochester, NY · On-site

$18.75 - $25/hr

As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve ... professionally, and financially. * Assumes responsibility for the efficient, effective, and ...

Keybank

Teller

Fairport, NY · On-site

$18 - $23.08/hr

... professionally, and financially. * Assumes responsibility for the efficient, effective, and ... As a teller, you would assist clients with updating account information and ensuring all ...

Community Financial System, Inc.

Teller Rotating

Avon, NY · On-site

$16.50 - $21.53/hr

... professional development and advancement opportunities. As an equal-opportunity workplace and ... A Teller is responsible to create and deliver a positive customer experience while conducting ...

TEG Federal Credit Union

Full Time Teller- Float

Hopewell, NY · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Full Time Teller- Float Full-Time | $18.00 - $20.00/hour based on experience, eligible ... We operate on the core values of Integrity, Professionalism, Service Excellence, and Cooperation

Northwest Bank

Teller - Part Time

Rochester, NY · On-site

$15.50 - $17.05/hr

Northwest Tellers provide an excellent customer service experience by welcoming customers ... Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism ...

Northwest

Teller - Part Time

Rochester, NY · On-site

$15.50 - $17.05/hr

Northwest Tellers provide an excellent customer service experience by welcoming customers ... Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism ...

Community Financial System, Inc.

Teller Rotating

Avon, NY · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Teller is responsible to create and deliver a positive customer experience while conducting ... Professional and friendly interpersonal and communication skills * Clear thinking and ability to ...

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All JobsProfessional Teller JobsProfessional Teller Jobs in Rochester, NY

Professional Teller information

See Rochester, NY salary details

$11

$17

$23

How much do professional teller jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for professional teller in Rochester, NY is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Professional Teller vs Bank Teller?

AspectProfessional TellerBank Teller
CredentialsHigh school diploma; some may have certifications in banking or customer serviceHigh school diploma or equivalent
Work EnvironmentBank branches, customer service areasBank branches, customer service areas
Job ResponsibilitiesHandling complex transactions, customer advising, cross-sellingProcessing deposits, withdrawals, and basic transactions
Employer & Industry UsageFinancial institutions, banksFinancial institutions, banks

While both roles involve processing transactions at banks, a Professional Teller typically handles more complex customer interactions and may have additional certifications, whereas a Bank Teller focuses on routine transactions. The Professional Teller role often requires more experience and offers opportunities for advanced customer service and sales.

Can I be a professional teller with no experience?

Professional tellers typically need some customer service skills and basic math knowledge, but many entry-level teller positions do not require prior experience. Employers often provide on-the-job training to teach cash handling, banking procedures, and the use of teller software. Having a high school diploma or equivalent is usually sufficient to start in this role.

How does a professional teller typically collaborate with other team members in a bank branch?

Professional Tellers work closely with other bank staff, including customer service representatives, loan officers, and branch managers, to ensure smooth daily operations and excellent customer service. They often coordinate with colleagues to resolve account issues, verify transactions, and direct customers to the appropriate department for specialized needs. Effective communication and teamwork are essential, as tellers frequently share information about new products, fraud alerts, or procedural updates during team meetings. This collaborative environment helps foster a supportive workplace and enhances overall branch performance.

What are the key skills and qualifications needed to thrive as a professional teller, and why are they important?

To thrive as a Professional Teller, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling procedures, and customer relationship management systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and trustworthiness help you stand out in this role. These skills and qualities are crucial for ensuring accurate transactions, building customer trust, and maintaining the integrity of financial operations.

What is a professional teller?

Professional tellers are frontline employees at banks or credit unions who assist customers with routine financial transactions, such as deposits, withdrawals, cashing checks, and processing payments. They play a crucial role in providing customer service, verifying identification, and ensuring the accuracy and security of all transactions. In addition to handling cash, professional tellers may also answer customer questions, promote bank products, and maintain records of transactions. Their role requires strong attention to detail, integrity, and effective communication skills.

What are the most commonly searched types of Teller jobs in Rochester, NY?

The most popular types of Teller jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Professional Teller jobs?

Cities near Rochester, NY with the most Professional Teller job openings:

Professional Teller jobs near you

Lead Teller

KeyBank

Rochester, NY • On-site

$20.25 - $25.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Location:
3230 Chili Avenue - Rochester, New York 14624
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
  • Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
  • Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.
  • Acts as a resource to identify and resolve more complex client servicing issues.
  • Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.
  • Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.
  • Attends and participates in in-person morning huddles and end-of-day debriefs.
  • Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.
  • Manages day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.
  • Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.
  • Supports the Branch Manager in onboarding and training new Tellers to the team.
  • Work on Saturdays as directed by management
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education
  • High School Diploma , GED, or equivalent business experience (required)

Work Experience
  • Minimum 3 years of Demonstrated superior client relationship skills (required)
  • Minimum 3 years of Experienced in cash handling (required)
  • Working knowledge of PC with Windows based applications and calculator (required)
  • Demonstrated ability to lead, motivate, and foster teamwork (required)
  • Demonstrated organizational skills while managing multiple tasks (required)

Licenses and Certifications
  • Notary License (preferred)

Skills
  • Knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
  • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online and Telephone Banking).
  • Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.
  • Excellent time management skills.
  • Managing the daily activities of the teller line, ensuring efficient and accurate processing of transactions, maintaining compliance with banking regulations, and providing exceptional client service
  • Accurately and securely processing of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
  • Promoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.
  • Helping clients achieve their financial goals through education and the use of financial tools

Core Competencies
  • All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands
  • Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.

Driving Requirements
  • Ability to occasionally operate a motor vehicle with a valid driver's license.

Work Location Category
  • Branch

#INDTEL
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 10/15/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

What KeyBank employees say

Pay

Benefits

Hours and flexibility

Workplace

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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