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Teletracking Jobs in Virginia (NOW HIRING)

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

Carilion Clinic

GUEST SERVICES REPRESENTATIVE

Roanoke, VA · On-site

$15 - $21.07/hr

Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. * Performs business and concierge type services for ...

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All JobsTeletracking JobsTeletracking Jobs in Virginia

Teletracking information

See Virginia salary details

$9

$16

$22

How much do teletracking jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for teletracking in Virginia is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What is Teletracking?

Teletracking refers to the use of technology systems that track and manage patient flow, bed availability, and resource allocation within healthcare facilities. A Teletracking professional is responsible for operating, monitoring, and optimizing these systems to ensure efficient patient movement, reduce wait times, and improve overall hospital operations. Their duties may include coordinating with clinical staff, analyzing workflow data, and troubleshooting issues within the teletracking software. This role is vital in supporting hospital efficiency and enhancing patient care.

What are the key skills and qualifications needed to thrive as a Teletracking coordinator?

To thrive as a Teletracking Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field. Familiarity with TeleTracking software, hospital bed management systems, and patient flow tools is typically required, along with possible certifications in healthcare information systems. Outstanding communication, multitasking abilities, and problem-solving skills set candidates apart in this role. These competencies are crucial for efficiently managing patient placement, optimizing hospital resources, and ensuring seamless operations within healthcare facilities.

What are the most common challenges faced by professionals working in Teletracking roles within healthcare facilities?

Professionals in Teletracking roles often encounter challenges such as balancing real-time patient flow demands with limited bed availability, managing communication between multiple departments, and adapting quickly to changing hospital census levels. The work environment is fast-paced and requires close collaboration with clinical staff, administrative teams, and sometimes IT departments to ensure efficient patient placement and discharge processes. Being proactive, detail-oriented, and an effective communicator are key traits for overcoming these challenges and contributing to optimal patient care and hospital operations.

What is the difference between Teletracking vs Patient Access Specialist?

AspectTeletrackingPatient Access Specialist
Required credentialsHigh school diploma or equivalent; some roles may require healthcare or administrative certificationsHigh school diploma or equivalent; healthcare or administrative certifications preferred
Work environmentHealthcare facilities, hospitals, or health systems; focus on bed management and patient flowHospital front desks, clinics, or outpatient centers; focus on patient registration and scheduling
Employer and industry usageUsed by hospitals and health systems for bed management and patient flow optimizationUsed by hospitals and clinics for patient registration, scheduling, and insurance verification

While both roles operate within healthcare settings, Teletracking primarily focuses on bed management and patient flow coordination, whereas Patient Access Specialists handle patient registration and scheduling. Both roles require healthcare knowledge but differ in daily responsibilities and focus areas.

What are popular job titles related to Teletracking jobs in Virginia?

For Teletracking jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Teletracking jobs in Virginia look for?

The top searched job categories for Teletracking jobs in Virginia are:

What cities in Virginia are hiring for Teletracking jobs?

Cities in Virginia with the most Teletracking job openings:

Teletracking jobs near you
Infographic showing various Teletracking job openings in Virginia as of August 2026, with employment types broken down into 7% As Needed, 56% Full Time, 31% Part Time, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $34,122 per year, or $16.4 per hour.

Guest Services Representative Emergency Department

Roanoke, VA • On-site

Carillion Clinic
Hospitals • 10K+ employees
Learn more about Carillion Clinicexternal

$15 - $21.07/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Carilion Clinic rating

6.9

Company rating: 6.9 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

Job description

Guest Services Representative Emergency Department (Open)

Position is four 10 hour days a week. Days worked rotate to provide as many weekends off as possible. Shifts will be constant at either 8am - 6:30pm or 10:30a-9p

Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers.

  • Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to effectively route individuals.
  • Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board.
  • Performs business and concierge type services for patients, guests and staff such as Notary assistance, managing lost and found items, receiving and routing dropped off mail, Fed Ex and UPS items, as well as personal belongings.
  • De-escalates situations with displeased patients or guests. Works closely with Patient Advocacy and Security reporting complaints, no-news issues, thefts, violence, locked or lost cars, dead batteries, etc.
  • Verify, direct and if needed, plan shuttle transportation for incoming patients via Epic, Web Exchange and Shuttle Tracker programs.

Education: High school diploma or GED required. Experience: Two years related experience in customer service. Other Minimum Qualifications: Must have excellent interpersonal skills, hospitable personality, calmness, tact, diplomacy and professionalism in handling all situations. Must be neat in appearance. Hospital experience recommended, basic typing skills required. Ability to use computer terminal to access information. Proficient in office equipment. Ability to perform all functions of this position within 90 days with minimal supervision. Dependable, accessible, and occasionally available for an on-call basis.

Compensation Range: $15.00 - $21.07

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Personify Health
  • Discounts on childcare
  • Continued education and training

What Carilion Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Carilion Clinic logo

About Carilion Clinic

Sourced by ZipRecruiter

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Roanoke, VA, US

Year founded

1899

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