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Teleservices Jobs (NOW HIRING)

North End Teleservices

Forecast Analyst II

Omaha, NE · On-site

North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran ...

North End Teleservices

Operations Manager

Omaha, NE

North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as ...

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Teleservices information

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$27

$46

$69

How much do teleservices jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for teleservices in the United States is $46.25, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $54.09 per hour, depending on experience, location, and employer.

What is the difference between Teleservices vs Customer Service Representative?

AspectTeleservicesCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, tech support, salesRetail, banking, healthcare, general customer support
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing information

While both roles involve communication via phone or online, Teleservices typically refers to a broader range of outbound and inbound call activities, often including sales and technical support, whereas Customer Service Representatives focus mainly on assisting customers with inquiries and issues. Both roles require strong communication skills and may share similar work environments, but Teleservices roles often emphasize sales and technical support functions.

What are teleservices?

Teleservices refer to a range of services provided remotely over the telephone or internet, such as customer support, telemarketing, technical assistance, and information services. Employees in teleservices roles interact with customers or clients via calls, emails, or chat to resolve issues, offer products, or provide information. This job is common in industries like telecommunications, healthcare, finance, and retail. Teleservices can be inbound (receiving calls) or outbound (making calls), and often require strong communication and problem-solving skills.

What are some common challenges faced in a teleservices role and how can they be managed effectively?

In a teleservices role, one common challenge is handling high call volumes while maintaining quality customer interactions. Agents may also encounter difficult or upset customers, which requires strong communication and conflict resolution skills. To manage these challenges, it's important to stay organized, use scripts or guidelines effectively, and seek support from supervisors or teammates when needed. Regular training sessions and team meetings can also help teleservices professionals stay updated on best practices and improve overall performance.

What are the key skills and qualifications needed to thrive as a Teleservices Representative, and why are they important?

To thrive as a Teleservices Representative, you need excellent verbal communication skills, problem-solving abilities, and typically at least a high school diploma. Familiarity with customer relationship management (CRM) software, phone systems, and call center technology is essential. Strong listening skills, patience, and a positive attitude help you build rapport and handle challenging interactions effectively. These skills are crucial for delivering high-quality customer service, meeting performance targets, and ensuring customer satisfaction in a remote communication environment.
More about Teleservices jobs
What are the most commonly searched types of Teleservices jobs? The most popular types of Teleservices jobs are:
What states have the most Teleservices jobs? States with the most job openings for Teleservices jobs include:
What job categories do people searching Teleservices jobs look for? The top searched job categories for Teleservices jobs are:
Teleservices jobs near you
Infographic showing various Teleservices job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $96,191 per year, or $46.2 per hour.

Telephone Service Representative (Eveleth)

New Partners Teleservices LLC

Eveleth, MN • Remote

$14.75 - $19/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

Hiring Minnesota residents only, all others need not apply.

FULL TIME & PART TIME WORK FROM HOME OPPORTUNITES AVAILABLE!!!

New Partners Teleservices is a Minnesota based call center that does non-profit and political fundraising for several clients across the country.  This position is a permanent, work from home position for Minnesota area residents only. 

Responsibilities

  • Place large amounts of outbound calls from our database
  • Follow communication “scripts” while engaging donors
  • Professional and courteous phone etiquette

    • Skills

  • Strong phone and verbal communication skills along with active listening
  • Demonstrating skill in negotiation through listening and persuading
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Familiarity with CRM systems and practices is a plus

    • Requirements:

  • High Speed Internet (must be hard wired, no WI-FI or satellite)
  • PC or Laptop with Windows 11 (Macs & Chromebooks are not supported)
  • Minimum of 8GB RAM available
  • Wired USB headset with built-in microphone
  • Dedicated workspace free from distraction or outside noise
  • Ability to speak in a normal conversational manner for 5-8 hours per day. 
  • Ability to sit at a computer terminal for 2-4 hours at a time.
  • Ability to do light typing repetitively.  

    • New Partners Teleservices offers:

  • Full-time and part-time day and afternoon shifts available
  • Work 15, 20, 25, or 40 hours per week
  • Paid training
  • Paid breaks
  • Paid time off
  • 401k
  • Health and dental insurance (full time employment only)
  • Weekly attendance bonus - $1 for each hour worked
  • Performance bonuses
  • Increase of $.50/hour after 45 days of employment

    • Compensation details: 13-13 Hourly Wage


    PI71f6cd4916e1-38003-39299695

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